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Hotel Area:
Chennai City Center
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Number of Rooms:
51
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Free Wi-Fi |
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Shelter Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Sayttu S.
Couples
United Kingdom,
February 6, 2014
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please dont book with this hotel. you will regret.
4
Not good sercive for clients. They only target remuneration.
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Ranga S.
Solo travelers
United States of America,
January 7, 2014
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Not too uncomfortable to stay
Resourceful and courteous staff, Prompt attention to service though quality can improve, Fairly good complimentary breakfast
6
Staff were cooperative though the quality of service can be better considering their capabilities. Quality and service in the cafetaria was good.Bathrooms were not clean and maintenance problems were there - windows would not close properly allowing entry of mosquitoes, the handles were missing, bathroom hook on the door fell down and was not replaced.
Stay was Ok and not uncomfortable.
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Shalini R.
Families with older children
India,
December 31, 2013
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Average
Courteous staff, central location, 24 hour check in policy
5.7
Rooms were very small, bad lighting in rooms & corridors, ac was not working& they could not fix it also in the night, bathroom has no exhaust ,locks are very old & don't fall easily. Overall staff attentiveness made up for all shortcomings. Excellent friendly staff,trying to do their best in the limited resources.
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Yuehcuhn K.
Business travelers
Taiwan,
December 23, 2013
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Please do not do it.you will regard for it.
4.7
Totally bad experience as I met.,you do the wrong thing.
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Aswin K.
Solo travelers
India,
December 8, 2013
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Disappointing and unacceptable
2
I recommended this hotel to a friend who was coming to Chennai and booked it for her because I grew up in the area and had known the hotel fondly. But my experience this time has changed everything.
They tried to cheat us and get us to pay for an extra night.
Friend checked in at night on day 1 and was told that check out was at 8pm the following night. The phone in the room didn't work and when she came down to check out at 8pm, she was told that the check out was actually at 6pm and that she'd overstayed and had to pay the extra night's price. This was completely unacceptable to us since they had told her on day 1 that check out was at 8pm and had made no attempt to contact us to check out. She refused to pay and asked me to come talk to them because she didn't know tamil.
The guy at the counter told me the same story and when I asked to talk to the manager, he asked me to wait indefinitely. We were rushing to take a flight. Luckily, my mother knew the owner of the hotel through connections and mentioned his name to the guy at the counter. He let us go immediately without payment. It just seems like he was trying to take us for a ride knowing my friend was new to the place and we were in a hurry.
Such a disgrace. I will not recommend this hotel to anyone in the future.
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Vithaya S.
Families with older children
Thailand,
June 12, 2013
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the staff were very friendly and polite.
room, politeness and cleanliness
9.7
It was a great stay. they were all very healpful. The best was it was a
24 hours check out. which means i could use the room for 24 hours from
the time we checked in, unlike other places where you had to leave by midday.
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Siddharth S.
Couples
India,
June 5, 2013
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Stay was OK. Room service is not good.
location, access, train station nearby
5.3
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Sankara R.
Couples
India,
June 1, 2013
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Super
Nice Room, Centrally located, good service
8.3
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Divi R.
Solo travelers
France,
March 10, 2013
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Pleasant stay
kindness and attention of the staff // Good servive in the restaurant // Well located
9.3
I apreciate the kindness and the attention of the staff
Room was clean !!
nice service service in the restaurant
hotel is well located
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Jyotirmayee S.
Business travelers
India,
March 9, 2013
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clean room but extremely poor room service
4.3
Very very very poor. such a worst staff i have never seen before ..i think in my whole life ill never step my foot there again.We ordered for drinking water and they delivered it after an hour that to after making 3-4 calls
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