2015

Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau, Macau

Excellent 8.3
Based on 13032 reviews

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About Sheraton Grand Macao Hotel, Cotai Central

Description

Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai. Sheraton Grand Macao Hotel, Cotai Central is the ideal point of departure for your excursions in Macau. Only one kilometer away, this 5-star hotel can be easily accessed from the airport. For those of you who want to venture out, Plaza Casino, Casino Venetian, and Cotai Strip Travel are just some of the attractions available to visitors. The hotel also offers many facilities to enrich your stay in Macau. Numerous on-site facilities provided by the hotel can satisfy even the most discerning guest. Macau's largest hotel features 3,896 rooms/suites. A laptop safe box, bathtub, coffee/tea maker, shower, and television are just some of the facilities at your disposal. The hotel offers an excellent variety of recreational facilities including a hot tub, steam room, kids club, sauna, and fitness center. Superb facilities and an excellent location make the Sheraton Grand Macao Hotel, Cotai Central the perfect base from which to enjoy your stay in Macau.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (within 3 km)

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Thai
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 208 HKD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 6 Km
Distance to Airport: 1.3 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 41
Number of Restaurants: 3
Number of Rooms : 4001
Parking Fee (per day): 180 HKD
Room Voltage: 220
Time to Airport (Minutes): 8
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.6

Hoi W.
Hong Kong
July 28, 2016
Summary
Overall good

Hoi W.
Hong Kong
July 28, 2016
Summary
Overall good

Hoi W.
Hong Kong
July 28, 2016
Summary
Overall good

ONG A.
Singapore
July 26, 2016
Good
Good

Wong W.
China
July 26, 2016
no
more discount

ng J.
Indonesia
July 25, 2016
nice hotel and good stay
I will stay at this hotel again if i come to macau

Ka W.
Hong Kong
July 23, 2016
Nice hotel
can provide more activity for children

Li A.
Hong Kong
July 23, 2016
nice services
I highly recommended it!

Wing C.
Hong Kong
July 23, 2016
Nice hotel
Nice hotel with nice service. It's convenient and family-welcoming. Would like to visit here with the family again.

William F.
Malaysia
July 22, 2016
Recommended Hotel
Absolutely nice hotel access to many entertainment outlets and casino. Clean and comfortable room and staff are friendly.



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