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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau (Show on map)

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Sheraton Grand Macao Hotel, Cotai Central Macau - Spa Sheraton Grand Macao Hotel, Cotai Central Macau - Reception Sheraton Grand Macao Hotel, Cotai Central Macau - Spa Sheraton Grand Macao Hotel, Cotai Central Macau - Interior Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Ballroom Sheraton Grand Macao Hotel, Cotai Central Macau - Pub/Lounge Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Exterior Sheraton Grand Macao Hotel, Cotai Central Macau - Nearby Attraction
Area: Cotai Number of Rooms: 3896

Recent customer reviews

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Excellent

8.3

based on
12425 reviews

6224 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12425)
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Benjamin E. Families with older children Singapore, December 13, 2015
Good

Everything
9.7
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Daniel B. Solo travelers United Kingdom, December 13, 2015
Great Service. Average Room service

Gym. Bed comfort. Staff.
7.7
Stayed for one night. Used the gym and pool. Staff were quick and helpful and even called the room to ask if we had mislaid anything. They brought wine glasses and a corkscrew very quickly too. Only downside is the room service food. The burger was superb but the omelet (over $130) was simply not worth the money. They didn't need to charge so much for that!
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Richard P. Couples Canada, December 13, 2015
Great choice

Location price clean
9
Cheaper than other big hotels in area but still same great quality Fantastic location Clean and comfortable rooms
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Chua P. Families with older children Malaysia, December 12, 2015
Good location and comfortable stay

Cleanliness, sight seeing, spacious room
9.3
Great.
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Siew L. Families with young children Malaysia, December 12, 2015
Convenient and spacious room

sistuated in shopping area
7.7
comfort and clean
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Beh X. Couples Malaysia, December 12, 2015
Convenience Location and Big Room

Clean Room, Big Room, Strategic Location
7.3
They provide free shuttle bus pick up from airport and sending guess to pier. The room is nice and near to Venetine. The reception staffs are nice and friendly but not for the lobby staffs.
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Sheirly T. Groups Malaysia, December 12, 2015
Comfort room

Comfortable, cleanliness, good location
7.3
It was a night stay in Sheraton and the room was great. Clean and comfort especially for the bed. It provided everything that you need for a night stay. The staff at the reception is polite and helpful. However, the staff at main entrance (opposite of taxi station) is rude. He doesn't have patience to answer our questions.
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Jacson F. Business travelers Singapore, December 12, 2015
Mixed feelings

Room comfort... and nothing else
8.7
Arrived at hotel at about 4pm. Waited almost 1 hour in the queue. Receptionist missed out on breakfast voucher, which slowed down the process of letting us into Feast Restaurant. Food choice is too little for a 5 star hotel. Replenishing is slow with several empty serving trays. Very little TV channels, not to mention limited international channels Lift to room level do not need card access, very loose security
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Hung K. Couples Hong Kong, December 12, 2015
Sheraton Macao Hotel, Cotai Central

Staff
7.3
So so
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Khor C. Families with young children Malaysia, December 12, 2015
Value for money

Good location, comfortable to stay, worth for money.
8.7
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