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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau (Show on map)

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Sheraton Grand Macao Hotel, Cotai Central Macau - Spa Sheraton Grand Macao Hotel, Cotai Central Macau - Reception Sheraton Grand Macao Hotel, Cotai Central Macau - Spa Sheraton Grand Macao Hotel, Cotai Central Macau - Interior Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Ballroom Sheraton Grand Macao Hotel, Cotai Central Macau - Pub/Lounge Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Restaurant Sheraton Grand Macao Hotel, Cotai Central Macau - Exterior Sheraton Grand Macao Hotel, Cotai Central Macau - Nearby Attraction
Area: Cotai Number of Rooms: 3896

Recent customer reviews

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Excellent

8.3

based on
12422 reviews

6224 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12422)
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Newton K. Business travelers Hong Kong, November 14, 2015
Overall, It was great, except the room service

Size of room is fair, price is reasonable and location is convenience.
9.3
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Jinwei S. Solo travelers Singapore, November 14, 2015
5-star hardware, 2-star software

Distance to Airport. That's all.
6.3
The hotel's hardware could be said to be 5-star, but service personnel felt more like a 2-3 star. Some were uninterested in attending to you/your queries, and more focused on processing the huge swathes of mainland Chinese tourists, especially on Friday to Weekends. Shops and Restaurants (with the exception of Macdonalds and the food court) were all high-end ones. In short, stay here only if you're interested in the casinos (and close proximity to City of Dreams and The Venetian).
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Helen C. Families with older children Philippines, November 14, 2015
Good location, nice and friendly staff

Room
10
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Kek C. Couples Malaysia, November 14, 2015
Not all Your Hotel Guests are Casino Goer.

cleanliness, housekeeping staffs your location
8.7
pleasant and comfortable. Food and services at Yam Char Restaurant was lousy. We were left with food stalls at the 3rd floor. Their foods are not bad after all.
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Kok S. Couples Malaysia, November 14, 2015
Great hotel room but location not that great

Spacious room, clean room and great view
4.7
Requested non-smoking room and king size bed but did not get that. Get a smoking room and it kinda smelly. It will be great stay if it is non-smoking room. Prepare to walk very far away if you take shuttle bus from venetian.
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Alcir A. Families with older children Brazil, November 14, 2015
Sheraton Hotel

Outstanding level of services with excelent facilities.
10
Amazing
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Seng G. Business travelers Singapore, November 14, 2015
Great beds

Great beds. Good location
7
The customer service differs based on the check in desk that you liaise with. The earth tower is worse in service and upkeep
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Ooi H. Couples Malaysia, November 13, 2015
very attentive staff and convenient location

location, cleanliness
9.7
I will definitely come back and stay
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Ming L. Solo travelers Singapore, November 11, 2015
the location is convenient

good
8.3
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Cheang K. Families with older children Malaysia, November 10, 2015
NICE LOCATION, COMFY BED

COMFY BED, BIG BATHROOM, NICE LOCATION
3
BEST EVER EXPERIENCE OF STAY AT SHERATON
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