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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau

Recent customer reviews

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Excellent

8.3

based on 12813 reviews

6432 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12813)
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Le Y. Families with young children Australia, January 6, 2016
Big room size, connivence and clean

Shopping, food and casino
8
Hsueh H. Groups Taiwan, January 5, 2016
Fantastic

Location Dining Bed
10
Pao S. Business travelers Hong Kong, January 4, 2016
STANDARD IS LOWER THAN 5 STARS HOTEL

FOOD ARE NICE
6.3
Bernice C. Families with young children Hong Kong, January 4, 2016
Its very disappointing the room is extremely dirty

the price is fair
4.3
Its extremely disappointing this time, we are a regular customers but the room is dirty like its never been vacuum. The scarry part is hairs can be found in a few places in the bath tube and washing basin. The room looks very torn and wore out un tower 1. I will never go back to this hotel anymore unless it got renovated
Suthima S. Families with young children Thailand, January 4, 2016
Nice place to stay

Clean Comfort Location
10
The Hotel is comfy for us.There's a shuttle bus from airport to hotel directly.The staff in lobby was so helpful.The room was so comfy.i totally love the bed and pillow there.Once you lay down in bed, suddenly you can fall asleep !!! The room was so good and the restaurant is perfect.i was there for 3 nights still haven't get enough !!!
Daniel T. Families with older children Indonesia, January 4, 2016
Great hotel, staff and clean rooms

Clean rooms, affordoubleprices and great hotel staff
8.7
Susanne C. Couples United Kingdom, January 3, 2016
Relaxing stay in Cotai

location, facilities, service
9.3
Great location, the hotel is connected to shops and entertainment as well as a modern casino. The leisure facilities were good. The restaurants in the hotel were of a very high standard and affordable. The hotel, facilities and surrounding areas were spotlessly clean. A fantastic stay!
Hock T. Couples Malaysia, January 3, 2016
ok

convenience. great room and good facilities
7.3
Charensak S. Groups Thailand, January 3, 2016
Good location
6
Value for money
Phichamon S. Couples Thailand, January 2, 2016
good location good service

lacation / service / food
9.3
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