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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau

Recent customer reviews

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Excellent

8.3

based on
12416 reviews

6223 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12416)
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Pao S. Business travelers Hong Kong, January 4, 2016
STANDARD IS LOWER THAN 5 STARS HOTEL

FOOD ARE NICE
6.3
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Daniel T. Families with older children Indonesia, January 4, 2016
Great hotel, staff and clean rooms

Clean rooms, affordoubleprices and great hotel staff
8.7
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Bernice C. Families with young children Hong Kong, January 4, 2016
Its very disappointing the room is extremely dirty

the price is fair
4.3
Its extremely disappointing this time, we are a regular customers but the room is dirty like its never been vacuum. The scarry part is hairs can be found in a few places in the bath tube and washing basin. The room looks very torn and wore out un tower 1. I will never go back to this hotel anymore unless it got renovated
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Suthima S. Families with young children Thailand, January 4, 2016
Nice place to stay

Clean Comfort Location
10
The Hotel is comfy for us.There's a shuttle bus from airport to hotel directly.The staff in lobby was so helpful.The room was so comfy.i totally love the bed and pillow there.Once you lay down in bed, suddenly you can fall asleep !!! The room was so good and the restaurant is perfect.i was there for 3 nights still haven't get enough !!!
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Susanne C. Couples United Kingdom, January 3, 2016
Relaxing stay in Cotai

location, facilities, service
9.3
Great location, the hotel is connected to shops and entertainment as well as a modern casino. The leisure facilities were good. The restaurants in the hotel were of a very high standard and affordable. The hotel, facilities and surrounding areas were spotlessly clean. A fantastic stay!
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Hock T. Couples Malaysia, January 3, 2016
ok

convenience. great room and good facilities
7.3
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Nimal S. Families with older children South Africa, January 2, 2016
Spent only a night. Rooms were clean spaciousluxur

Location, cleanliness, value
8.7
Brief but enjoyable
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Phichamon S. Couples Thailand, January 2, 2016
good location good service

lacation / service / food
9.3
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Nonita S. Families with older children Philippines, January 1, 2016
Awesome view from the 25th floor

Cleanliness, best location though a little pricey
9
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Jenny T. Couples Singapore, January 1, 2016
A Dream Hotel

1. The room was clean and spacious
9.7
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