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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau

Recent customer reviews

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Excellent

8.3

based on 12821 reviews

6438 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12821)
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Suree R. Families with young children Thailand, May 5, 2016
Goods except less shuttle bus route
5.3
Better to provide more route of shuttle bus services like Venetian or City of Dreams
Wong K. Couples Singapore, May 4, 2016
Perfect for gamblers
6.7
Great!
Joan L. Groups Singapore, April 30, 2016
Good hotel
6.7
this is the 2nd time that our group had been staying here. But this time round the rooms are full due to the Labour Day long holidays for China and thus the rooms are all full and we could not get a free upgrade as compared to last year. Overall, we are very happy to stay in this hotel as the staff from the front desk and concierge are all very helpful and courteous
Lim H. Couples Malaysia, April 30, 2016
Good location and value for money
6.7
It was my last minute booking and was really luck to get this offer from Sheraton room with breakfast.
Yan Y. Couples Hong Kong, April 30, 2016
Nice hotel, clean and big
6.3
Too many Chinese tourists
Megumi W. Groups Japan, April 30, 2016
Nice hotel
6.7
Spacious and clean room. Hotel staff are kind and cozy. We enjoyed the stay.
Vernon F. Solo travelers United States of America, April 29, 2016
solo traveler
5.7
just got confused on elevators, took wrong one two times
Carlos C. Families with older children Philippines, April 28, 2016
Excellent Hotel
6.7
Hotel receptionists are very polite and courteous. We were upgraded to an executive room. Hotel is within the mall.
Wing Y. Couples Hong Kong, April 26, 2016
Gd service
5.3
Gd service
Thai H. Couples United States of America, April 24, 2016
Ok
5
Ok
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