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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau

Recent customer reviews

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Excellent

8.3

based on
12421 reviews

6223 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12421)
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Siu K. Families with young children Hong Kong, December 30, 2015
Convenient, Reasonable Price

clean, convenient, good price
10
Only bad thing was the long queuing time for check in that needed at least 40 mins!
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Mohammad A. Couples Kuwait, December 30, 2015
it's OK but some hotel facilities not free

location and quality
9.3
Enjoying except some facilities have to pay
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Tom F. Solo travelers Switzerland, December 30, 2015
Quality versus Quantity

The room layout and condition were great.
6.3
Overall it was good. Improvement needs to be made for breakfast. Available tables, food refill, egg stations. Saw one unmanned egg station with omlette mix bowl full but not chilled. Needs rethink in capacity management as room is too small
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Darryl H. Couples Australia, December 30, 2015
probably because super busy- but disappointed

Location,
7
The room was hard to get temperature right and second day there fell ill with flu. Then tried to get tablet as just needed a Panadol and would not give. Secondly, the second day provided no water to room and ended up having to buy it late in night and given sick was not pleasant experience getting it. Pool- said to be warm- but reality wind comes through and pretty hard to use in these months.
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Herminio C. Families with older children Philippines, December 30, 2015
Clean and very convenience to shoppings .

1. Location . , 2. Foods , 3. Accomodating Staff
9
Amazingly good.
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Fai T. Families with young children Hong Kong, December 30, 2015
Sheraton Macao Hotel, Cotai Central

Comfortable, relax, good service
7.3
Great !
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Lydia S. Families with older children Malaysia, December 30, 2015
comfort stay

convenience, grand & clean
8
wonderful stay
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Kelvin O. Couples Malaysia, December 29, 2015
Holiday

Clean Big Nice location
9.3
It was wonderful stay, big room, good service, best location and casino right infront of the hotel lobby.
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Chiyao S. Couples Taiwan, December 29, 2015
Good hotel, good location,

room, food, casiono
8
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Jesreal C. Solo travelers British Virgin Islands, December 29, 2015
pleasant stay

Location
7.3
Pleasant stay, however many mainland people spitting around. We requested for late check out, but was rejected by the staff. Overall it's good.
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