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Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau

Recent customer reviews

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Excellent

8.3

based on
12415 reviews

6219 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (12415)
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Chun K. Business travelers Hong Kong, February 3, 2016
Overall pass but need to approve

Location, cleanliness, Staff
7
I stay there for two nights but feel that the room air-con has problem. It make me cannot sleep (as it is very hot). Besides of that I think everything is alright, no complaint on other areas...
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Arkom J. Solo travelers Australia, January 31, 2016
Good location

Nice location
8.3
Was good
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Trisha S. Couples Philippines, January 31, 2016
Weekend before chinese new year

Location
9.7
Crowded but ideal location. Food was great. Only issue was the slow check-in procedure and some staff who speak little English.
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David C. Families with older children Australia, January 30, 2016
Good hotel but expensive

clean, comfortable and huge
7.7
Hotel is very nice, true 5 star hotel however everything from food to others are expensive, pay for your comfort.
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Graciela P. Couples United States of America, January 24, 2016
clean

location, restaurant, casino
10
The hotel staff was amazing. The hotel is big and there are lots of people in the lobby and staff. It seemed off putting at first but then we realized that the staff takes care of each customer at a time. They allowed us to check in 3 hours earlier that the regular time and this gave us a chance to get our day started earlier. They offer a shuttle to many attractions, including the airport. It is located on Cotai island which is the place to be in Macau. The casino was great and the membership program offers many incentives for discounted meals and rooms. Also, the hotel itself offers a membership which is easy to sign up for and you can get discounts all over the hotel. I recommend eating at a restaurant called "Feast" which is near the Earth tower, it may be a bit expensive but worth it especially for dinner when there is a large array of seafood and steak. Well worth the price!
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Soh Y. Couples Singapore, January 23, 2016
Good Room

Room,Service,Food
9.7
Enjoyed my stay in sheraton hotel.
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Sainbat S. Couples Mongolia, January 21, 2016
Best comfortable

Comfort, Clean, Location
9.7
Best location, nice pool,
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Chin H. Couples Malaysia, January 21, 2016
Good Location. Free Wifi and big room

Good Location , Free Wifi and Big Room
10
This is the 5th time I am stayed at the same hotel.
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Hsiuyuan Y. Groups Taiwan, January 19, 2016
Great

Great
10
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Rebecca W. Families with young children Hong Kong, January 19, 2016
Great hotel for family travel.

Cleanliness, Good room size, Nice outdoor Jacuzzi
7.7
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1 - 10 of 6219 reviews Next page
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