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About Sheraton Grand Mirage Resort, Gold Coast

Description

Gold Coast's Sheraton Grand Mirage Resort, Gold Coast is a 100-minute drive from the airport and only 5 kilometers away from the city's vibrant center. Guests will find all of the finest amenities in each of the 301 rooms in this popular 5-star hotel. Each room includes a bathroom phone, private safe, television, desk, balcony, and air conditioning. Those who must be on top of things will enjoy a daily newspaper and Wi-Fi in the lobby to keep up with the latest news and entertainment. You'll appreciate amenities and services like 24-hour room service, currency exchange, baggage handling, an iron and ironing board, car rental, as well as dry cleaning and laundry to ensure a smooth stay. Relax and enjoy the poolside bar, cocktail lounge, tennis courts, fitness center, golf, outdoor pool, and sauna after a day of business or sightseeing. Services such as business center, broadband internet, and conference rooms make this hotel convenient for the corporate traveler.
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Features

Hotel Facilities

  • 24-hour room service
  • babysitting
  • bar
  • business center
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • tennis courts

Internet

  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
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Policies

The property requires a refundable security deposit for charges or damages during the stay. The amount depends on the length of stay and/or size of room booked. Please contact the property for more information.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

All credit card transactions will incur a 1.5% surcharge.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 42 AUD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 75 km
Internet Usage Fee: 20 AUD
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Restaurants: 1
Number of Rooms : 295
Room Voltage: 240
Time to Airport (Minutes): 100
Year Hotel Built: 1987
Year Hotel Last Renovated: 2012
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Recent traveler reviews

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Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 7.5
  • Food/Dining 8.2

7.6 Jitchaya K.
Thailand
May 02, 2016
Good hotel,room and location
Beach front is perfect Swimming pool is too small for all hotel guests Restaurants nearby just walk across the road Hotel restaurants are expensive Room was okay

6.7 Deanne B.
Australia
August 25, 2015
Wardrobe door fell off at night and light was on
Staff, pool, windows in room
Wardrobe door light on all night as door fell off and couldn't shut door to turn light off! Annoying sleep

10 James W.
United Kingdom
June 02, 2015
AMAZING HOTEL
ROOMS,POOL,RESTAURANT
WONDERFUL

8.3 Greg M.
Australia
May 25, 2015
good location and good service
service, location, facilities
Excellent service and very good facilities at the Sheraton Mirage. Great pool and hotel backs onto patrolled beach. Rooms are fine, probably a bit dated, but adds to the appeal. Corridors can be noisy with other guests walking past and making noise which disturbs your peace in the room.

9.3 Tanya K.
Australia
April 14, 2015
Great room, very comfortable.
Attentive staff, good room, great buffet
We wish the pool water was a bit warmer.

5.7 Katrina L.
Australia
March 17, 2015
Over rated.
Valet parking , location,
I was not happy with service received over my 2 night stay. The blanket had a smell. I was called in my room at 10 pm to ask how I was paying for room service even though they had my deposit and credit card on check in. Very very expensive stay for a hotel starting to date. Very dissatisfied

6.3 Katrina L.
Australia
March 19, 2015
Not happy
Location parking location
Not happy, smell of urine on blanket, reception called me at 10 pm when sleeping and my credit card was hacked that night.

8.3 POON Y.
Hong Kong
December 25, 2014
Nice
Safe, nice, comf

10 Mark K.
Australia
December 13, 2014
4 kids over 18
Staff, location and cocktails
Revisiting when our girls were young and enjoyed it even more than the first time.

9.3 Leighanna M.
Australia
December 12, 2014
Great for families
Location, privacy and pool
Rooms were big and bath was huge. Pool was lovely. A shame you couldn't swim in the lagoon off the lagoon rooms. Thought it was like a pool lagoon.


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