2015
Excellent 8.6
Based on 954 reviews

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About Sheraton Grande Tokyo Bay Hotel

Description

This 12-story hotel features 841 well-appointed guestrooms and is the official hotel to Tokyo Disney Resort. Sheraton Grande Tokyo Bay Hotel is only steps away from Bayside Station where you can take the Disney Resort Monorail to go to either Tokyo Disneyland or DisneySea. This property is has easy access to the Airport Limousine Bus from Narita and Haneda Airport directly to the hotel’s doorstep. It also is just 15 minutes away from Tokyo Station, providing easy access to central Tokyo. If you choose to go the theme parks before going to the hotel, Tokyo Disney Resort Welcome Center at Maihama station offers check-in service and complimentary baggage delivery to the hotel. Sheraton Grande Tokyo Bay Hotel is also known as the leading wedding facility in Japan with two chapels and several restaurants that serve everything from Japanese to French cuisine. At the Oasis wing, extensive recreation and amusement facilities are available for guests, including an indoor pool, gym, Japanese-styled bath, spa, and the huge game area for younger guests. Almost all of the spacious guestrooms have views of either the beautiful Tokyo Bay or the Tokyo Disney Resort and its fireworks in the evening. To stay connected, Link@Sheraton at the lobby level offers complimentary internet access. With easy access to so many of Tokyo's highlights, Sheraton Grande Tokyo Bay Hotel is the perfect gateway to Japan’s greatest attractions.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Swimming pool [indoor]
  • Massage(s)
  • Table tennis
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine

Access, services, and conveniences

  • Laundromat
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area
  • Doorman

For the kids

  • children's playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Japanese
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Policies

Children 5 years and over will be charged for breakfast when using existing bedding.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-17 year(s) Stay for free if using existing bedding.
  • Guests over 17 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3400 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 25 km
Internet Usage Fee: 1000 JPY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Restaurants: 4
Number of Rooms : 841
Parking Fee (per day): 3100 JPY
Room Voltage: 100
Time to Airport (Minutes): 25
Year Hotel Built: 1988
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Important notice

Part of the hotel's car park is undergoing renovation from February 16, 2015 to early 2017.
During the period, guest can continue using onsite parking space. Moreover a temporary parking outside the hotel will be opened on certain days for free.
The property provides shuttle service to and from the parking and Sheraton Grande Tokyo Bay Hotel.
An additional charge will be required for use of the Garden Pool between July 2, 2016 and August 31, 2016. Operating hours are from 09:00 AM to 05:00 PM. Last reservation time is 04:00 PM.

*For in-house guests:
Children 4 – 12 years old: JPY 2000 per day.
Children 13 years and above: JPY 6000 per day.

*For external guests (weekdays):
Children 4-12 years old: JPY 3000 per day.
Children 13 years and above: JPY 6000 per day.

*For external guests (weekends, public holidays, and during 12-16th August):
Children 4-12 years old: JPY 4000 per day.
Children 13 years and above: JPY 8000 per day.
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.9
  • Facilities 8.3
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.5
Sort by

Natasha V.
Singapore
August 26, 2016
Clean and Spacious Ambiance
Friendly staff and clean spacious room with huge bed. Ocean view highly recommended.

Varisa P.
Laos
August 13, 2016
Very nice hotel
Very nice hotel and near Tokyo Disney land and sea easy to go excellent breakfast I love this hotel

YUNN C.
Taiwan
August 09, 2016
good
good

Monica J.
Australia
August 07, 2016
Great experience
Our room is super nice! My kids really loved it! It was located in non-smoking floor and the view is amazing! We 2 double beds and 1 kid beds which are very generous for four of us. The bed linen and the mattress are really comfortable. In terms of location, it's also great, and they have shuttle bus to the Disney Railway directly. Overall, it's a super pleasant experience and we are happy to be back one day.

Chiu H.
Taiwan
August 05, 2016
It's old but still comfortable
Very convenient to go to Disney land. Food was expensive but a small shop located in B1 for drinks and snacks was handy. The auto toilet somehow when you sit on it came up with a smell probably due to use of recycling water in flush tank. Last visit here was in 1994, after 22 years the hotel is quite old now but still good and if you visit here during winter the low travelers' season should be more price friendly.

Lee T.
Taiwan
August 02, 2016
I love it
I love it

TZU C.
Taiwan
July 30, 2016
Nice
The room is clean, comfortable and sapcious!

James W.
Taiwan
July 30, 2016
Overall up to standard what Sheraton should have
Only one pity is one of the night aircorn is not working. Although its fix but our room still dont have cold air coming out. Hotel send 4 different people to check and all take same action and asked us to wait till aircon is fully restored. After 12 hours in the morning my wife finally fed up and call room service again and strongly soon after at 9am is fixed. Whole night my whole family cant sleep. Although in the end they sent us a fruit basket but I would expect better service and fix our aircon earlier consider we are paying and staying at 5 star hotel and our whole night were ruined.

Chris H.
Taiwan
July 29, 2016
Great
Good hotel

Steven P.
Indonesia
July 25, 2016
Please make sure request NO SMOKING in advance
We check in through "disney welcome center" and we never been told it's smoking room, even from agoda there is no option for smoking and no smoking room. When we arrived in hotel around 10pm, we really feel disappointed when they assigned us with smoking room. I tried to call the front desk, but they said all the non smoking room is fully occupied that night, and they can't do anything. we just simply can't sleep on the smoking room as we really hate smoker, and i need to talk with the staff for 15 minute and plus supervisor for almost 30 minute, before they decide to move us to another room. New room is non smoking room and at higher level status, and we are happy with the new room assigned for us.



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