Excellent 8.6
Based on 936 reviews

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About Sheraton Grande Tokyo Bay Hotel


This 12-story hotel features 841 well-appointed guestrooms and is the official hotel to Tokyo Disney Resort. Sheraton Grande Tokyo Bay Hotel is only steps away from Bayside Station where you can take the Disney Resort Monorail to go to either Tokyo Disneyland or DisneySea. This property is has easy access to the Airport Limousine Bus from Narita and Haneda Airport directly to the hotel’s doorstep. It also is just 15 minutes away from Tokyo Station, providing easy access to central Tokyo. If you choose to go the theme parks before going to the hotel, Tokyo Disney Resort Welcome Center at Maihama station offers check-in service and complimentary baggage delivery to the hotel. Sheraton Grande Tokyo Bay Hotel is also known as the leading wedding facility in Japan with two chapels and several restaurants that serve everything from Japanese to French cuisine. At the Oasis wing, extensive recreation and amusement facilities are available for guests, including an indoor pool, gym, Japanese-styled bath, spa, and the huge game area for younger guests. Almost all of the spacious guestrooms have views of either the beautiful Tokyo Bay or the Tokyo Disney Resort and its fireworks in the evening. To stay connected, Link@Sheraton at the lobby level offers complimentary internet access. With easy access to so many of Tokyo's highlights, Sheraton Grande Tokyo Bay Hotel is the perfect gateway to Japan’s greatest attractions.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • games room

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]
  • swimming pool [indoor]

Land sports

  • table tennis

For kids

  • children's playground
  • kids club
  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Japanese
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Children 5 years and over will be charged for breakfast when using existing bedding.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-17 year(s) Stay for free if using existing bedding.
  • Guests over 17 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3400 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 25 km
Internet Usage Fee: 1000 JPY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Restaurants: 4
Number of Rooms : 841
Parking Fee (per day): 3100 JPY
Room Voltage: 100
Time to Airport (Minutes): 25
Year Hotel Built: 1988
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Important notice

Part of the hotel's car park is undergoing renovation from February 16, 2015 to early 2017.
During the period, guest can continue using onsite parking space. Moreover a temporary parking outside the hotel will be opened on certain days for free.
The property provides shuttle service to and from the parking and Sheraton Grande Tokyo Bay Hotel.
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 7.5

Augusto G.
July 22, 2016
Nice family hotel.
Is located in Disney Land so it is ideal for families with children. Nice facilities and the best part is the incredibly attentive, respectful and helpful staff. Very recommendable.

Frances L.
Hong Kong
July 22, 2016
good location, nice view
very good hotel. Bring children to Disneyland, it's a good choice. since we have two children, the hotel prepare an extra bed for us for free, very nice. but during weekday, the shuttle bus to Maihama station not quite frenquent, pls notice.

zenaida D.
July 19, 2016
Great Hotel, easy access to Disneyland
Location is good, great looking hotel...but the food at the buffet is limited (too few) yet expensive...

Hengky S.
July 18, 2016
Great location to Disneyland
If you need to check in late, you'd better state it in your booking. We booked a non smoking triple room and we checked in the hotel late at around 9.45PM. We were given a smoking room with 5 beds as the non smoking room were all occupied. The floor smells smoke really bad from the elevator until our room, our room was the last one in the corner so the air's really troubling the kids. We called the lobby but they could not do anything anymore, and politely told us that they'll arrange us to move to another room on the next day. Their staffs were very helpful. They have a laundromat in the hotel, but their dryer machine sucks a lot, my laundry wasn't dry at all after 45 minutes in the machine.

Joana M.
July 18, 2016
Interiors A bit old but rooms are still ok.
Very close to the monorail station. With shuttle from the station to the hotel. Building is a bit old and you can see signs of wearing, but overall still ok.

James W.
United Kingdom
July 18, 2016
Disney trip
Great location. Perfect for Disneyland. Much cheaper than the official Disney options, and perfectly acceptable for a couple of nights. Would definitely return.

Jason G.
July 18, 2016
Good location, pay for everything
Great location and the price was great considering. Get breakfast included, the food is really expensive and you pay for everything. Kids stuff is not included but it should be.

Vina V.
July 16, 2016
Great experience
Over all experience was good. Staffs are helfpul and rooms are big enough. Although location was far from the city.

July 16, 2016
Review helpfull
Good location We were happy stayed at sheraton grande, free shuttle bus with disney character to monorail. We stayed at Ocean room, big enough for 5 of us

July 15, 2016
big double bed, baggage check in
Baggages can check in in the hotel counter in maihama station tourist information center, and they send our baggage to our room, big double bed, free shuttle till night at weekend,will come back again if i have chance to visit disney again