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2015
Excellent 8.6
Based on 889 reviews

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About Sheraton Grande Tokyo Bay Hotel

Description

This 12-story hotel features 841 well-appointed guestrooms and is the official hotel to Tokyo Disney Resort. Sheraton Grande Tokyo Bay Hotel is only steps away from Bayside Station where you can take the Disney Resort Monorail to go to either Tokyo Disneyland or DisneySea. This property is has easy access to the Airport Limousine Bus from Narita and Haneda Airport directly to the hotel’s doorstep. It also is just 15 minutes away from Tokyo Station, providing easy access to central Tokyo. If you choose to go the theme parks before going to the hotel, Tokyo Disney Resort Welcome Center at Maihama station offers check-in service and complimentary baggage delivery to the hotel. Sheraton Grande Tokyo Bay Hotel is also known as the leading wedding facility in Japan with two chapels and several restaurants that serve everything from Japanese to French cuisine. At the Oasis wing, extensive recreation and amusement facilities are available for guests, including an indoor pool, gym, Japanese-styled bath, spa, and the huge game area for younger guests. Almost all of the spacious guestrooms have views of either the beautiful Tokyo Bay or the Tokyo Disney Resort and its fireworks in the evening. To stay connected, Link@Sheraton at the lobby level offers complimentary internet access. With easy access to so many of Tokyo's highlights, Sheraton Grande Tokyo Bay Hotel is the perfect gateway to Japan’s greatest attractions.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Land sports

  • table tennis
  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Japanese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-17 year(s) Stay for free if using existing bedding.
  • Guests over 17 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3400 JPY
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 25 km
Internet Usage Fee: 1000 JPY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Restaurants: 4
Number of Rooms : 841
Parking Fee (per day): 3100 JPY
Room Voltage: 100
Time to Airport (Minutes): 25
Year Hotel Built: 1988
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Important notice

Part of the hotel's car park is undergoing renovation from February 16, 2015 to early 2017.
During the period, guest can continue using onsite parking space. Moreover a temporary parking outside the hotel will be opened on certain days for free.
The property provides shuttle service to and from the parking and Sheraton Grande Tokyo Bay Hotel.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.5

7.6 Daniel T.
Philippines
June 28, 2016
Disappointing for a 5-star hotel
Location is great for travelers visiting Disneyland, and the view of the bay is nice. However, service was otherwise disappointing for a 5-star hotel. The hotel was unable to give us a non-smoking room for one night, though they moved us the next day. No free WiFi if booked through Agoda. Breakfast is not free despite the amount paid. No convenience stores nearby; travelers are forced to pay up for food.

8 Daniel T.
Philippines
June 28, 2016
Disappointing for a 5-star hotel
Location is great for travelers visiting Disneyland, and the view of the bay is nice. However, service was otherwise disappointing for a 5-star hotel. The hotel was unable to give us a non-smoking room for one night, though they moved us the next day. No free WiFi if booked through Agoda. Breakfast is not free despite the amount paid. No convenience stores nearby; travelers are forced to pay up for food.

8 Daniel T.
Philippines
June 28, 2016
Disappointing for a 5-star hotel
Location is great for travelers visiting Disneyland; service was otherwise disappointing for a 5-star hotel. The hotel was unable to give us a non-smoking room for one night, though they moved us the next day. No free WiFi if booked through Agoda. Breakfast is not free despite the amount paid. No convenience stores nearby; travelers are forced to pay up for food.

9.6 LEE Y.
Singapore
June 27, 2016
good location and price
everything is okay except no free wifi and outdoor pool under renovation.

9.6 LEE Y.
Singapore
June 27, 2016
good location,nice place
everything is good for the price, a pity that the outdoor pool is under renovation.

7.2 Tehsuan S.
Taiwan
June 26, 2016
Room is not so modern
Room is not modern

8.4 Phuifun K.
Malaysia
June 26, 2016
Lovely hotel
Very clean, staff very helpful, but no complimentary wifi in room. Only available at one area in the lobby

10 Bernardino V.
Philippines
June 26, 2016
Accessible
Room is big, very near disneyland. Accessible from maihama station. Will stay again in the future

10 Tatiana C.
United States
June 25, 2016
Loved it
I highly recommend staying at this hotel. The rooms are spacious, and the service was wonderful. Conveniently located to the parks and rail line. One of the best hotel experiences I've had.

8.8 Susanto O.
Indonesia
June 24, 2016
Good hotel for family holiday.
Very close to the monorail station and good location for family holiday.


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