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Sheraton Grande Tokyo Bay Hotel

1-9 Maihama, Urayasu Chiba 279-0031, Tokyo Disney Resort, Tokyo, Japan 279-0031

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Excellent

8.6

based on 836 reviews

468 reviews in English

Value for Money
8.3
Location
8.9
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
7.5
All reviews (836)
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Amor H. Families with young children Japan, April 24, 2016
Relaxing
6.7
Fantastic we love to stay again my kids enjoy the Game Center the hotel is very relaxing we love to stay again....
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Marife M. Families with young children Philippines, April 23, 2016
Aircon problem
6.7
Very near the disneysea....we are very delighted except for one thing...the aircon problem maybe because of the cold weather that is why the aircon is not working. We stayed at room 1002 of Sheraton hotel. Because the hotel is fully booked they just send electric fan in our room & we just open the balcony.
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Eri K. Families with older children Indonesia, April 23, 2016
Spacious and Friendly Staff
5.7
I stayed with my in-laws and wife. The frond desk was very helpfull and kind. They helped to meet our wish delinquently. Even though took sometimes due to their english. But they can understand our english very well.
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Eri K. Families with older children Indonesia, April 23, 2016
Where the Fun Begin and Last
6
Our room located at 8th Floor which the floor with themed decorations. Too bad we didn't bring kids. Because it's so much fun for kids to have all the decorations so colorful and joyfull. The room was spacious and can accommodate till 3 adults and 2 kids in the same room. So if you have kids, please request or book 8th floor room.
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Ramon C. Families with young children Philippines, April 22, 2016
Ok
6.7
Will come back
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Lee H. Families with young children Singapore, April 21, 2016
I would prefer much better breakfast spread
3
We booked the hotel rooms without breakfast. We decided to go for the breakfast spread during 1 of the day for our 2 nights stay. The spread was disappointing with the money paid of 3,140Yen
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Ernest S. Families with older children Indonesia, April 20, 2016
Beautiful, value for money, good location!
6.3
Beautiful, value for money, good location!
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Eri K. Families with older children Indonesia, April 19, 2016
Best Place to Stay and Play
6.7
I think the hotel is the best place for you to stay if you want to play at Disney Tokyo. Since it was only 15 minutes from Disney Tokyo Park. Because last attraction in Disney ended like at 9.30pm. So you can bring your children reat as soon as possible.
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Eri K. Families with older children Indonesia, April 19, 2016
Great Access
6.7
The hotel was rated 5-Stars not for nothing. Aside all the complete facilities they provide, the access to and from the Hotel was very nice. The provide free shuttle bus to and from Disney Line Train and Maihama Train Station. If you want to go to city you might want to take the bus to Maihama Station but it only scheduled two times in an hour, but the last schedule only till about 9.30pm. Or you may take the Disney Resort Line for more frequent and flexible schedules. But it cost you another ¥260 for taking Bayside Station to Maihama Station. Lastly the have direct Bus/Limo to Haneda and Narita. VERY CONVENIENT.
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Pavinee K. Families with older children Thailand, April 16, 2016
The most awful services and arrangement ever had
3
Book deluxe with non smoking but must checked in with supperior with smoking room on the smoking floor. The staff insisted that there was only room available!? Staffs here unprofessional with awful manner.
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