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Sheraton Grande Tokyo Bay Hotel

1-9 Maihama, Urayasu Chiba 279-0031, Tokyo Disney Resort, Tokyo, Japan 279-0031

Recent customer reviews

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Excellent

8.6

based on 853 reviews

484 reviews in English

Value for Money
8.3
Location
8.9
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
9.0
Food/Dining
7.5
All reviews (853)
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Monette L. Families with young children Philippines, May 24, 2016
Perfect for Disney Resort Tour
6.7
Superb!
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Christine D. Families with young children Philippines, May 22, 2016
Love the hotel
6.3
We love our stay in Sheraton Grande Tokyo Bay and the kids had fun in the arcade and playroom.😊
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Larissa B. Couples Guam, May 19, 2016
Wonderful
6.7
There is so much to do in the hotel and surrounding area that there is no need to leave to go elsewhere. My husband and I loved it. It was also nice the hotel was located next to a train station and we were able to travel to all of our destinations with ease.
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Ma R. Families with young children Philippines, May 18, 2016
Comfortable and Clean
6.3
We got there and our room requested was not yet available so they gave us a corner room with 2 double beds and 2 single beds for our little kids. Room was very comfortable and clean. Loved the location too.
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Alex C. Families with older children Philippines, May 17, 2016
No Free internet
4
We paid for an internet we barely used.
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Hsiang-Kang W. Families with young children Taiwan, May 17, 2016
good service
6.3
will visit again
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Mutta R. Families with young children India, May 15, 2016
Good
5.3
Nice
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Jennifer G. Families with young children Philippines, May 14, 2016
They have PS3 which was a hit for kids!👍
6
Would have been better if hotel provides free shuttle bus to the Disney parks considering the premiums paid. Paying additional for train tickets to get to the parks were a bit too much.
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Cheng H. Families with older children Taiwan, May 13, 2016
good
6.7
good
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Justina A. Families with young children Singapore, May 2, 2016
Excellent hotel
5.3
Hotel is nice & modern & staffs are excellent. We booked 3 rooms for Saturday 30 Apr & arrived in the morning 10am. Check in time was supposed to be at 5pm but seeing us with children they made an exceptional effort to allow one of the rooms checked in earlier at 11am. we all managed to freshen up before going to disneyland. really appreciated that awesome effort. and they allowed us to have halal food delivered to the hotel to accommodate our dietary requirement. what more can we ask for?
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