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Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu, Tay Ho Dist., Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 299

Recent customer reviews

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Fantastic

8.1

based on
187 reviews

Value for Money
7.8
Location
7.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.9
All reviews (187)
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Amir Z. Business travelers Israel, August 17, 2014
Very good hotel refaing to the cost

The overall architecture, Super quality service
9
Great
Mohd F. Couples Malaysia, August 1, 2014
Nice bed, pillow and clean

The bed, the pillow and clean
4
We only stayed for 1 nite. The checked in took more then 10 minutes. The location is not so central. Have to take taxi everywhere.
Iskak T. Business travelers Indonesia, July 17, 2014
Generally quite satisfied with good room.

Cleanliness, good breakfast, friendly staffs.
8
Basically quite good with nice surrounding.
Thi L. Solo travelers Vietnam, June 21, 2014
It was a pleasant stay at your hotel

Friendly staff, fast check out, cleanliness
7.3
Pleasant and comfortable
Tay S. Business travelers Singapore, June 6, 2014
Comfortable feel like home!

Matress is very comfortable! Food is good. Staff is friendly!
8.3
Overall very pleasant! Initial stay was 4 nights now extend another 5 nights still stay same room. Bascially room hygiene is superb!
Mervin R. Couples Australia, May 23, 2014
Nice Hotel Currently being painted

Staff are top rate, Club is good and food is good
8
Our stay was quite comfortable with the room immaculately clean. The hotel is clean throughout, but presently undergoing major maintenance on the outside with a complete repaint. The hotel staff were excellent, but we found the fact that there was no focus on generating activity at the pool questionable. The pool itself was not very clean with stainless steel and other internal tiles quite dirty. This leave only blemish on the whole hotel.
John D. Business travelers New Zealand, May 21, 2014
Fine service as expected from Sheraton

Service, breakfast, Friendly staff
7.3
Great stay though internet was not free.
Stephen K. Business travelers Australia, May 20, 2014
Pleasant, but the internet was not free in bundle

Food, Bar downstairs and pool
8.7
Fun and relaxing. The locals near the hotel are all very welcoming
Jeffrey B. Couples United Kingdom, May 17, 2014
Luxury Hotel but a little old now.

Breakfast, Location and Staff
5.7
We only stayed 1 night, on business from Saigon. Hotel is clean and staff are well trained and professional. Excellent breakfast.
Nandita A. Families with young children India, May 14, 2014
Hanoi

Centrally located, taxi service and close to activites
7.3
We chose the Sheraton as we have certain expectations from a 5 Star. However, the Check-In took a lot of time and after traveling for 7 hours with children this is very triesome. The rooms could have been a little better ventilated. Carpets were not well maintained.

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Sheraton Hanoi Hotel HanoiSheraton Hanoi Hotel Hanoi - Executive SuiteSheraton Hanoi Hotel Hanoi - SpaSheraton Hanoi Hotel Hanoi - Imperial Suite MeetingSheraton Hanoi Hotel Hanoi - Presidential SuiteSheraton Hanoi Hotel Hanoi - Lake Side GardenSheraton Hanoi Hotel Hanoi - FitnessSheraton Hanoi Hotel Hanoi - DeluxeSheraton Hanoi Hotel Hanoi - Hotel CourtyardSheraton Hanoi Hotel Hanoi - Ambassador SuiteSheraton Hanoi Hotel Hanoi - Lobby LoungeSheraton Hanoi Hotel Hanoi - Swimming PoolSheraton Hanoi Hotel Hanoi - LobbySheraton Hanoi Hotel Hanoi - Link SheratonSheraton Hanoi Hotel Hanoi - Ballroom Song DaSheraton Hanoi Hotel Hanoi - LobbySheraton Hanoi Hotel Hanoi - Imperial SuiteSheraton Hanoi Hotel Hanoi - Hemispheres Steakseafood GrillSheraton Hanoi Hotel Hanoi - Grand Ballroom Song HongSheraton Hanoi Hotel Hanoi - Ballroom Song DaSheraton Hanoi Hotel Hanoi - Oven Dor RestaurantSheraton Hanoi Hotel Hanoi - Song Hong FoyerSheraton Hanoi Hotel Hanoi - Vietnamese Theme Set UpSheraton Hanoi Hotel Hanoi - Executive Club LoungeSheraton Hanoi Hotel Hanoi - Executive Club RoomSheraton Hanoi Hotel Hanoi - Grand Ballroom Song HongSheraton Hanoi Hotel Hanoi - Hotel CourtyardSheraton Hanoi Hotel Hanoi - Swimming PoolSheraton Hanoi Hotel Hanoi - Ballroom Song DaSheraton Hanoi Hotel Hanoi - Grand Deluxe RoomSheraton Hanoi Hotel Hanoi - Grand Ballroom Song Hong


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