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Sheraton Hong Kong Hotel And Towers

20 Nathan Road, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 782

Recent customer reviews

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Fantastic

8.5

based on
708 reviews

Value for Money
7.7
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (708)
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Lawrence O. Solo travelers Philippines, October 12, 2014
Wifi?

Excellent service
6.3
Agoda should clarify if "free wifi" means in room wifi or public wifi. Was surprised to find a charge for in room wifi and the lobby wifi was not working all three days I was there ... Hotel looks tired but I see (and hear) renovations going on. Service though remained excellent!
Jiayi Z. Families with young children Taiwan, October 11, 2014
A good hotel being stay with child

service for child, staff performance, cleanliness
8.7
Keith J. Solo travelers Australia, October 7, 2014
Great value

Great location. Spacious clean room. Very comfortable
8.7
A very pleasant and comfortable stay. Nice pool area. The dining was quite expensive.
Wangchuk N. Families with older children Bhutan, October 7, 2014
comfy but very crowded.

Nice rooms but the hotel was crowded, I guess it's because of the location. checking in took a while but no problem. friendly staff
8.3
Cynthia L. Families with older children Australia, October 3, 2014
Great hotel but there are few improvements needed

Location
6
In this Day N Age, hotel provides free inroom wifi to their Guest. But Sheraton failed to do so. When asked, we were told WiFi only available at Lobby area but AGAIN there is no free WiFi at the Lobby either. Totally misleading. Concierge was requested to bring suitcase down but we had to wait for almost 30min before our luggage was brought down. Charges for extra bed is unreasonable.
Susan P. Couples Australia, September 27, 2014
GREAT HOTEL

LOCATION, VIEW FROM ROOM AND ALL EMPLOYEES VERY PROFESSIONAL
9.7
EMPLOYEES WONDERFUL
Sue M. Business travelers United States of America, September 21, 2014
Jacky

great resturants, great location, great staff.
8.3
very nice. had great memory there.
Sue M. Business travelers United States of America, September 21, 2014
robert

location, shopping and signseeing
8
great, clean and comfortable.
Sue M. Business travelers United States of America, September 21, 2014
Jeff

clean, comfortable and nice view
8
great, got excellent view.
Kunal M. Families with young children Australia, September 18, 2014
Awesome experience

proactive ness of the staff to make your stay a memorable experience
9.7
awesome

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Customer Reviews - Sheraton Hong Kong Hotel And Towers, Hong Kong

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