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Sheraton Hong Kong Hotel And Towers

20 Nathan Road, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.4

based on
1065 reviews

531 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (1065)
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Chen M. Couples Malaysia, February 1, 2016
Weekend getaway

Location, view, comfy
9.3
nice comfy bed and the view is unbeatable
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William M. Business travelers United States of America, January 16, 2016
good

service location food
8
Good Costing higher than should be Non Agoda customers did better in some cases Could not get receipt from Hotel
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Donna C. Couples Australia, January 14, 2016
Great location with a great view

Location, Gym, Harbour View
9.7
We enjoyed our stay immensely, and would not hesitate to return.
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Tirdsak A. Couples Thailand, January 4, 2016
Great Stay right in TST

Location Location Location
9
Great stay but that's hardly unexpected for the price we paid. As per HK hotels everywhere, check in was a borefest of waiting in line at the reception then found the reception clerk had to furiously punching the keyboard to find us a room despite our paying in advance for the room months ago, It's like this every hotel in HK though. Why can't they make it easy like in the US or Europe is beyond me.
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Saik F. Couples Malaysia, January 2, 2016
GOOD HOTEL STAFF

NICE VIEW
10
ROOM LARGE, CONVENIENCE
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Ronnie C. Families with older children Malaysia, December 28, 2015
Great location 5* hotel

location, service and good amenities. Great view from the Sky lounge.
8
The checking-in process was a bit long due to the Christmas season (Christmas day) but otherwise a fine hotel and good amenities and clean.
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Abutan L. Couples United States of America, December 27, 2015
Holiday Getaway

The staff was courteous and very helpful. Housekeeping staff was great. It is within walking distance of many attractions.
9.7
Our stay was great. This was our first Christmas outside the USA as we are expatriates living in China. The hotel offered us a comfortable place to forget about China and enjoy some western type dining & relaxation. We were close to the waterfront and enjoyed a harbor view. Shopping was great and transport to and from the airport was excellent. We will visit again!
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Navin T. Business travelers India, December 22, 2015
Pure best hotel in Nathan road

Location. Room size best as hong kong.
9.3
It's a best 5 star hotel on Nathan road. Close to all shopping food joint erc. Near by all Indian resturant 5 to 10 mons walking. 2 mins walking is holiday in. Golden mile hotel. Down 7 eleven food joint all. Starbucks is 4 mins walking. Friends are welcome
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Paul W. Couples United States of America, December 21, 2015
Satisfied but not a five star for service

Location, Evening Dining, cleanliness
6.7
The hotel has poor service for the amount of money you spend. The cleanliness is outstanding. The evening dining is very good.
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Luis M. Couples Portugal, December 20, 2015
Service was good but too slow

Clean, near shopping, good service
7.3
The room was near 18 floor club, so evening a bit noise, but room clean, service good, but service too slow, check in and check out wait on the same queue, it's not good 5 star should be like that.
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