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Sheraton Hong Kong Hotel And Towers

20 Nathan Road, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Hotel Area: Tsim Sha Tsui Number of Rooms: 782
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
510 reviews

Value for Money
7.8
Location
9.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (510)
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Karen H. Families with older children United States of America, April 4, 2014
contemporary decor, location is great

modern hotel 5-star, preferred guest club,location to all sight seeing musts,nathan road shopping/restaurants
9.3
very contemporary high standard sheraton, newer & comfortable & elegant, preferred club level floor had nicer view, basket of tolietries, tea/coffee, rooms are smaller than average size, great location harbour museum, star ferry, underground makes it alot easier for usa tourists, staff spoke good english, helpful, room service was fast, on nathan roads tons of shopping/restaurants, anything from high end designer to sim cards for your phones prices are negoiatable in local stores, you can take a half day tour of the city & go to victoria peak or go to macau for the day(need passport)or landtai island or monkook street market or stanley street market so much to see & so much to do you could spend 2weeks just in hong kong & tour around I would recommend to take the train to shenzchen & go to the largest shopping mall with over a 1000stores buyers paradise & bargain with them I would stay at the sheraton again & come back to hong kong !!!
Tan H. Families with young children Malaysia, March 21, 2014
Expensive Hotel

Good staffs
7.7
Stayed in Deluxe Harbour View Twin. Bed is comfort but room is small. View to harbour is blocked by Intercontinental Hotel and some building. Low ceiling which easily hit it. No wifi provided even spend a lot in a small room.
Watcharaporn P. Couples Thailand, March 17, 2014
nice clean comfortable

nice clean comfortable
10
central location, nice room, clean hotel, comfortable, near shopping Center
Watcharaporn P. Couples Thailand, March 17, 2014
nice clean comfortable

nice clean comfortable
10
central location, nice room, clean hotel, comfortable, near shopping Center
Sandra L. Couples United Kingdom, March 14, 2014
Great location with good access to public transpor

Location, friendly and helpful staff and the club facilities.
7.3
Good stay, check in was very efficient, we had a club room with a great harbour view. Room not overly big but very comfortable. The location of the hotel was great as there was very easy access to the MTR and the Star ferries as well as walking around the bay area. We took advantage of the club room facilities for cocktails in the evening, great views of the harbour, staff very friendly.
Fiona P. Families with young children Australia, February 24, 2014
Pleasant stay with a large room and great view

clean, separate bath and shower, proximity to shopping
8.3
We stayed for 3 nights in a deluxe harbour room view with 2 adults and 2 younger children. The room was spacious enough for all. We could see symphony of lights from the room, albeit partly blocked from neighbouring hotel. But it meant we did not have to tackle the throng of people on the pier at bedtime. The radio did not work particularly well though with terrible reception of the music for the show. The hotel is a short stroll to shopping areas in TST. We decided not to purchase breakfast at the hotel as it was outside of our budget (room was already expensive). But there are numerous chains down towards the ferry that you can purchase food. All in all, I would recommend the hotel to people travelling with young families.
Peter T. Business travelers Singapore, February 23, 2014
excellent location

Comfort, Luxury, Style
10
Staff were very helpful and courteous. The location of the hotel is excellent, next to Tsim Sha Tsui MTR
Amurdalingam D. Couples Singapore, February 16, 2014
relaxing & convenient

efficiency, cleanliness & good service
10
Christopher C. Families with older children United Kingdom, February 14, 2014
A good brand hotel

Location
7
It was okay. The staff were trained well and polite. But it just fell short of being a great hotel. Bedrooms were average and beds okay. No real complaints but value of money compared to others I am not sure it reaches the mark. There could be improvements. Location is spot on and the staff were helpful and nice. But it lacked the sincerity of warmth that you might experience say in Thailand hotels. All in all it served the purpose and certainly not disappointed. Okay is my final thoughts.
Alexander S. Business travelers Austria, February 13, 2014
Convenient Location

Definitey the locaton and the swimming pool
7.7
Centrally located it good for business, shopping and sightseeing. Unfortunately it has seen its best times years ago and is in need of renovation. Overall the rooms are clean but a bit outdated. Good breakfast and professional staff!

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Customer Reviews - Sheraton Hong Kong Hotel And Towers, Hong Kong

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