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More about this hotel:
    Nearest transport:
  • Monorail Station - Medan Tuanku (0.1 Km / 2 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Subang Airport (16.4 Km)
  • Sultan Abdul Aziz Shah Airport (17.2 Km)
    Customer comments:
  • "Cleanliness", "comfortable", "Great view"
    Top nearby attractions:
  • Semua House (0.5 Km / 6 min walk)
  • University of Malaya (0.6 Km / 8 min walk)
  • Sogo Shopping Complex (0.6 Km / 8 min walk)
  • Chow Kit Clothes Market (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Golden Triangle, Kuala Lumpur, Malaysia 50250

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Features of Sheraton Imperial Kuala Lumpur Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

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Hotel description
Centrally located in downtown Kuala Lumpur, this flawless 5-star property is an urban haven for...see more Centrally located in downtown Kuala Lumpur, this flawless 5-star property is an urban haven for both business and leisure travelers. The hotel incorporates a perfect blend of authentic Asian designs with modern furnishings. The majority of their rooms also offer technological capabilities and breathtaking views. Just a stroll away from the central business district and The Golden Triangle, Sheraton Imperial Kuala Lumpur Hotel offers easy access to world-famous landmarks like KLCC, Petronas Twin Towers, Bukit Bintang Shopping district, and Merdeka Square. Right at the doorstep of lies Asian Heritage Row, a stretch of elegant and charming dining venues, bars, and clubs. Sheraton Imperial Kuala Lumpur Hotel guarantees a magnificent business trip and vacation.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (664)

Business travelers (154)

Couples (256)

Solo travelers (83)

Families with young children (83)

Families with older children (49)

Groups (39)

Excellent
8.2
Value for Money
8.1
Location
8.1
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
All reviews (664)
Sort by:
ying L. Business travelers
Singapore, January 25, 2016
Disappointed
5.7
NADARAJAN J. Solo travelers
Australia, January 29, 2016
A very comfortable stay

room and hotel amenities.Choices of food in and around hotel..Staff
8.7
Overall a fantastic stay. the staff were great.Food was good.Amenities in the hotel were superb.plenty of shops at the back of hotel including entertainment facilities.Shopping complex opposite hotel.you cannot ask for more.
helen V. Solo travelers
Philippines, January 22, 2016
accessible to train to go to klia2 and central mar

comfortable stay,accessible,value for money
8.7
have no difficulty going to shopping areas and airport..if you have lots of baggage though arrange taxi transport outside as it is cheaper rather than allow hotel to book for you..excellent buffet
ROSLINA J. Couples
Singapore, January 16, 2016
My lifesaver

Friendly Staff, location and interior
7.7
The only 5 star hotel around golden triangle area. Should offer room with breakfast like other 5 star hotels.
Detlef P. Families with older children
Australia, January 14, 2016
unwind in the steam and spa

Quiet, the bed, and steam room
7
Overall quite satisfied,really appreciated the spacious room, fantastic bed,no noise.However breakfast not being included in the booking, I did not think it was value for money, selections for a 5 star Hotel in my opinion were limited, Sunday morning understaffed and the replacements for even the simple salad bar were either very long in coming or did not happen,as a Sunday morning breakfast, for most I would expect it should be a leisurely and enjoyable experience. The pool seemed quite adequate, the sauna, spa, steam room, were all very well kept. Would I return, debatable, I really enjoy a good breakfast, if that improved no question, yes I would recommend the hotel and probably make it my regular stay-over hotel. A slight tweaking with some staff could also help.
muhammad M. Couples
Malaysia, January 17, 2016
near city centre and easy access to all

clean,big room and big bathroom
9
the hotel is great near the city centre 5min taxi to klcc and opposite this hotel there is a mall .i love the bed very comfortable and the room is newly refurbish.i love this hotel will come back again there.
Wirani A. Couples
Singapore, December 26, 2015
excellent

location food and service
4
Very happy stay at the club floor. cocktail serve best and room very clean easy check in and check out. Easy excess to quill mall.
Siew F. Solo travelers
Malaysia, December 19, 2015
Great

Cleanliness of the environment and great location
9.3
Sheue S. Business travelers
Singapore, December 21, 2015
Starwood preferred

The discount being Starwood preferred member
8
Hasinah M. Families with young children
Singapore, December 19, 2015
Overrated.

Room size
7
Reception staff was overwhelmed and didn't provide the best of service. After waiting for so long, we were given keys to a room that was already occupied. Another staff intercept us halfway and had the gall to inform us of the mistake and asked us to go back down to exchange the key for another room. This was after we had informed them we were very late for the wedding that we had came for and had two young kids along. Traffic on that day was absolutely crazy and the lobby was very packed with other guests. I was firm that we would wait on the same floor and ask the staff in question to send the key to us. He agreed and save us the hassle of bringing along the handcarry bags,stroller, and kids down again to the packed lobbyand wait for the lift that took so long! The room we eventually received was a good size, clean and up to par. No complaints there. Overall an ok experience.

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