Excellent 8.2
Based on 700 reviews

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About Sheraton Imperial Kuala Lumpur Hotel


Centrally located in downtown Kuala Lumpur, this flawless 5-star property is an urban haven for both business and leisure travelers. The hotel incorporates a perfect blend of authentic Asian designs with modern furnishings. The majority of their rooms also offer technological capabilities and breathtaking views. Just a stroll away from the central business district and The Golden Triangle, Sheraton Imperial Kuala Lumpur Hotel offers easy access to world-famous landmarks like KLCC, Petronas Twin Towers, Bukit Bintang Shopping district, and Merdeka Square. Right at the doorstep of lies Asian Heritage Row, a stretch of elegant and charming dining venues, bars, and clubs. Sheraton Imperial Kuala Lumpur Hotel guarantees a magnificent business trip and vacation.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Doorman

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Hindi
  • Malay
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 210 MYR
Breakfast Charge (when not included in room rate): 84 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.3km
Distance to Airport: 63.3 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 38
Number of Restaurants: 5
Number of Rooms : 385
Parking Fee (per day): 8.50 MYR
Room Voltage: 240
Time to Airport (Minutes): 70
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type

  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Service 8.3
  • Value for money 8.2
  • Food/Dining 7.6

aishath S. from Maldives
Solo travelers
Stayed 3 nights in August 2016
Hotel Transport
I requested for an airport transport but found that nobody came to pick. After coming to the hotel requested to check if agoda charged for the transport , they said will check. Later while I checkout I requested the hotel if they got any update on the airport transport but they said it not possible to check. So, I would like to check if agoda charged if so how to proceed. Thank you.
Reviewed August 07, 2016

Sheue S. from Singapore
Solo travelers
Stayed 2 nights in July 2016
For a start, I'm a Starwood preferred member. 1. I realize that the knobs in the rooms are spoilt and there is actually nobody to fix that. 2. And there was no complimentary coffee and tea bags in the room. 3. On my second day of stay, the house keeping didn't bother to top up the complimentary water in the room either. 4. The bed is very comfortable though. 5. When I checked in to the hotel, the hotel staff did not ask if I would like to include breakfast into my 2 nights stay at Sheraton. 6. And I actually checked in on my birthday. I believe the least the staff could do is to wish me happy birthday. That adds a personal touch.
Reviewed July 24, 2016

See C. from Malaysia
Families with older children
Stayed one night in July 2016
Fantastic restaurants and lounge
Love the Italian restaurant n Chinese restaurnat. Must try the Dim Sum buffet at the Chinese restaurant. Fresh n special .
Reviewed July 24, 2016

AHMAD T. from Malaysia
Business travelers
Stayed one night in July 2016
what a let down...
i pointed out and requested that i need a smoking room. when i check-in, the hotel staff ask me to deal with agoda if i need a smoking room.
Reviewed July 17, 2016

MAI T. from Vietnam
Families with older children
Stayed one night in July 2016
a good hotel and value for money
Hotel have a convenience location, and the price is reasonable.
Reviewed July 12, 2016

Elyna I. from Malaysia
Solo travelers
Stayed 2 nights in July 2016
Perfect holiday
Excellent club room. Thanks agoda! Perfect holiday
Reviewed July 12, 2016

Joel M. from Malaysia
Families with young children
Stayed one night in July 2016
Baby cot without pillow / quilt. Aircond is fantastic. Staff was awesome.
Hotel provided baby cot but without any quilt or even pillow. Baby couldnt sleep whole night, end up sharing bed with us. Water heater need some time to heat up (room 3306) Otherwise everything else was perfect especially aircond. Staff service was awesome, they made us feel at home. Especially club lounge manager Mr. Keith and another staff by the name of Mr. Raj. Keep it up. (some hotels only give special attention to guai lo / ang moh.
Reviewed July 09, 2016

SHAMIMI A. from Singapore
Stayed one night in June 2016
Friendly n helpful staff
We walked to jalan masjid india n got a bit lost but still made it within half an hour. The mall infront of the hotel was great!
Reviewed June 29, 2016

Gopinath R. from Singapore
Families with young children
Stayed one night in June 2016
Reviewed June 14, 2016

Mohamad N. from Malaysia
Families with older children
Stayed one night in October 2015
Boss in the club room.
If u book a club room , than u must stay in the hotel the whole days to enjoy the cook tails & the happy hour.
Reviewed June 07, 2016


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