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Excellent 8.2
Based on 691 reviews

Recent customer comments

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Excellent



based on 691 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.6

10 NOORMALA Z.
Malaysia
May 05, 2016
Very good
I will back again soon and register as spg members too

8 Zhi L.
Malaysia
May 01, 2016
Very comfy
I love the beds..... it was so comfy.... and the design of the room make it very elegant and we especially like the complimentary Spritzer everywhere.. I think they provided 6 bottle per room..

8 jiang B.
Singapore
May 01, 2016
my staying in KL
the room is spacious, clean. only shortage- fan noise is loud.

6.8 jiang B.
Singapore
April 28, 2016
not valued stay this time
Sorry ,I have to share my bad experience this time for 3 nights staying in this hotel :. 1) my first 2 nights booked individually ,they put me as 1 nights two rooms instead of 2 nights for 1 room ,they questioned me a lot when asking them to corrected . 2) Internet VPN can not access email , their IT guy helped but leaved it unsolved . 3) the room shower hot water tap is not out warm water . 4) use the phone dial in toll free call failed ,checked with guest service , seems that my room not registered . That is enough for this trip , so I change the 4th night to another hotel .

6.8 Ajay V.
India
April 28, 2016
Good Hotel to stay
Very limited room service menu; Breakfast buffet very limited choice; The mini bar not well stocked; guest services quite lazy. Front office staff busy without work, not efficient.

10 Solehah S.
Malaysia
April 25, 2016
Superb
Supeeb

8.4 Ahmad N.
Malaysia
April 12, 2016
Nice hotel
Old but nice

9.2 Ren S.
Malaysia
April 11, 2016
Great Stay
I told the hotel staff that I'm on a pre-honeymoon short stay in my booking and they nicely decorated the bed and bathtub with roses, appreciate that. The room's decoration is slightly dated but otherwise was clean and comfy. Great view of KL tower from the room. Club room comes with complimentary evening cocktail session, which is a plus point. Breakfast was good enough, with a good spread of varieties. It's within walking distance to a shopping mall and a monorail station. Downside is that the parking is NOT free, and everytime i leave the hotel i need to pay RM8.50.

9.2 Ma C.
Philippines
April 06, 2016
Ideal location in the heart of the city
Great amenities and wonderful views of the city.

9.2 See C.
Malaysia
March 29, 2016
Nice location and restaurants
Grand entrance and very good Italian restaurant on 5th floor. Many nice cafes n bars just beside this hotel! Across roads, opposite is a big shopping mall!