2015
Very good 7.7
Based on 496 reviews

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About Sheraton Laguna Guam Resort

Description

Set in a serene location on the tip of Oka Point, Sheraton Laguna Guam Resort is a great tropical getaway. The resort has a secluded feel, separated from the hustle and bustle by expansive thriving gardens and two huge landscaped pools connected by a speedy water slide. Despite the solace, it's just a short drive to the downtown attractions and shops. DSF Galleria Shopping Mall is about a 15-minute walk away, and Tamuning Shopping Center is a 20-minute walk. Superb ocean and Tumon Bay views are guaranteed from all rooms which are large, comfortable, and well furnished. The on-site European restaurant serves delicious meals in a relaxing garden setting, and the Sala Lounge is the ideal spot for enjoying cocktails and sunsets.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Hot tub
  • Private beach
  • Fitness center
  • Swimming pool [outdoor]
  • Fishing
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Tours
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Smoking area

For the kids

  • Swimming pool [kids]

Languages spoken

  • English
  • Filipino
  • Japanese
  • Korean
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.1 Km
Distance to Airport: 3.8 Km
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Restaurants: 3
Number of Rooms : 318
Room Voltage: 110
Time to Airport (Minutes): 10
Year Hotel Last Renovated: 2007
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Recent customer comments

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Very good



  • Cleanliness 8.0
  • Facilities 7.8
  • Location 6.7
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 7.8
  • Food/Dining 7.3

KATSUHIRO K. from Japan
Families with older children
Stayed one night in August 2016
good stay
I love jacuzzi bath!!
Reviewed August 14, 2016

Hyerim C. from South Korea
Families with young children
Stayed 2 nights in July 2016
smelly A/C not cleaned bed seat
When I checked at 2AM after long flight, what I found from my bed seat was someone's hair.. not just one, but 3. I was totally unhappy to find that and wondered quality of the cleaning of the hotel. The staff was kind enough to change the room but still not happy what happened to me on the first day. A/C was very noisy and smelling like mold. They have two swimming pool but only one was operated. Bar at the beach side was not operating too. Very disappointing stayed there.
Reviewed August 02, 2016

Janet C. from Guam
Solo travelers
Stayed 5 nights in July 2016
Love it here
Staff is awesome and Food is great
Reviewed July 09, 2016

Minah L. from South Korea
Solo travelers
Stayed one night in May 2016
Best View Ever!
I stayed on 9th floor. When I opened the curtain in the morning, I saw marvelous view of sea with Infinity pool. If I go Guam again, I'd like to stay here again~ :)
Reviewed May 25, 2016

seo-yun C. from South Korea
Solo travelers
Stayed 2 nights in May 2016
I think~Just soso
Guam that area is too expensive hotels. But I think itn’t available price. Swimming pool is nice but other things are not bad~
Reviewed May 15, 2016

Ulla P. from Denmark
Families with older children
Stayed 4 nights in March 2016
Upgrade needed!
Sheraton is really in a bad shape, the rooms and certain common areas are so old and run down, it needs an upgrade/renovation for sure. Think it is too costly compared to what you get. But talking about the staff, they are the most welcoming and helpfull people, really wanted to please us all the time.
Reviewed March 29, 2016

shilpa T. from India
Families with older children
Stayed 2 nights in March 2016
good
your friendly staff is amazing especiall joanah
Reviewed March 28, 2016

Tsz C. from Hong Kong
Families with older children
Stayed 4 nights in March 2016
Sheraton guam is a bit old now.
located right at the ocean front, has free kayak provided, infinity pool
The hotel facilities are quite outdated and old. It needs some renovation somehow. The staff told us to come back at 1pm for check in but when we arrive at 1pm, they said we have to wait until 3pm. Overall, the hotel is quite nice with great ocean view.
Reviewed March 07, 2016

James Y. from Federated States of Micronesia
Groups
Stayed one night in January 2016
Overall it was really great.
Enjoyed the stay. Thanks!
Reviewed February 05, 2016

YUNHEE L. from South Korea
Groups
Stayed 3 nights in March 2015
Family tavle with parents
We stay in a club room. Staffs are kind.
Reviewed January 23, 2016



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