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2015
Very good 7.7
Based on 469 reviews

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About Sheraton Laguna Guam Resort

Description

Set in a serene location on the tip of Oka Point, Sheraton Laguna Guam Resort is a great tropical getaway. The resort has a secluded feel, separated from the hustle and bustle by expansive thriving gardens and two huge landscaped pools connected by a speedy water slide. Despite the solace, it's just a short drive to the downtown attractions and shops. DSF Galleria Shopping Mall is about a 15-minute walk away, and Tamuning Shopping Center is a 20-minute walk. Superb ocean and Tumon Bay views are guaranteed from all rooms which are large, comfortable, and well furnished. The on-site European restaurant serves delicious meals in a relaxing garden setting, and the Sala Lounge is the ideal spot for enjoying cocktails and sunsets.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • private beach
  • fishing

Land sports

  • tennis courts
  • garden

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Filipino
  • Japanese
  • Korean
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.1 Km
Distance to Airport: 3.8 Km
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Restaurants: 3
Number of Rooms : 318
Room Voltage: 110
Time to Airport (Minutes): 10
Year Hotel Last Renovated: 2007
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 6.7
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

8.4 Minah L.
South Korea
May 25, 2016
Best View Ever!
I stayed on 9th floor. When I opened the curtain in the morning, I saw marvelous view of sea with Infinity pool. If I go Guam again, I'd like to stay here again~ :)

4 seo-yun C.
South Korea
May 15, 2016
I think~Just soso
Guam that area is too expensive hotels. But I think itn’t available price. Swimming pool is nice but other things are not bad~

6.4 Ulla P.
Denmark
March 29, 2016
Upgrade needed!
Sheraton is really in a bad shape, the rooms and certain common areas are so old and run down, it needs an upgrade/renovation for sure. Think it is too costly compared to what you get. But talking about the staff, they are the most welcoming and helpfull people, really wanted to please us all the time.

8.8 shilpa T.
India
March 28, 2016
good
your friendly staff is amazing especiall joanah

6 Tsz C.
Hong Kong
March 07, 2016
Sheraton guam is a bit old now.
located right at the ocean front, has free kayak provided, infinity pool
The hotel facilities are quite outdated and old. It needs some renovation somehow. The staff told us to come back at 1pm for check in but when we arrive at 1pm, they said we have to wait until 3pm. Overall, the hotel is quite nice with great ocean view.

10 James Y.
Federated States of Micronesia
February 05, 2016
Overall it was really great.
Enjoyed the stay. Thanks!

10 YUNHEE L.
South Korea
January 23, 2016
Family tavle with parents
We stay in a club room. Staffs are kind.

9.7 Erlinda M.
United States
January 13, 2016
FOOD and COMFORT
Good food at Lacascada, Clean, and Friendly Staff Members
We had a great time staying at Sheraton. Food, Value for Money, Nice room, Nice pool, friendly staff. I rate all that I listed a 5. The only 4 rating would be the location. Your would have to drive or take a short bus trip to Tumon where most other hotels are located.

7.3 ALEXANDRE C.
China
December 22, 2015
Ok but No medicin available
Clean, modern, nice

7.3 Joo M.
South Korea
December 05, 2015
Affordable stay considering a 5star hotel in guam
Infinity pool, quietness, friendly staff
A bit old but still a pleasant stay with good ocean view and hotel facilities. Only that it was quite distant from the main tumon beach and only had a one way tram operating, but still most of the svc was convenient.


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