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May 2, 2016 - May 4, 2016 | 2 nights
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About Sheraton Laguna Guam Resort

Description

Set in a serene location on the tip of Oka Point, Sheraton Laguna Guam Resort is a great tropical getaway. The resort has a secluded feel, separated from the hustle and bustle by expansive thriving gardens and two huge landscaped pools connected by a speedy water slide. Despite the solace, it's just a short drive to the downtown attractions and shops. DSF Galleria Shopping Mall is about a 15-minute walk away, and Tamuning Shopping Center is a 20-minute walk. Superb ocean and Tumon Bay views are guaranteed from all rooms which are large, comfortable, and well furnished. The on-site European restaurant serves delicious meals in a relaxing garden setting, and the Sala Lounge is the ideal spot for enjoying cocktails and sunsets.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fishing
  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • spa
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Filipino
  • Japanese
  • Korean
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.1 Km
Distance to Airport: 3.8 Km
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Restaurants: 3
Number of Rooms : 318
Room Voltage: 110
Time to Airport (Minutes): 10
Year Hotel Last Renovated: 2007
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Recent customer comments

Filter by traveler type
All reviews (463)

Business travelers (12)

Couples (210)

Solo travelers (87)

Families with young children (84)

Families with older children (43)

Groups (27)

Very good
7.7
Hotel Condition/Cleanliness
8.0
Facilities
8.0
Location
6.7
Room Comfort/Standard
8.3
Staff Performance
8.1
Value for Money
7.8
Food/Dining
7.3

6.4 Ulla P.
Denmark
March 29, 2016
Upgrade needed!
Sheraton is really in a bad shape, the rooms and certain common areas are so old and run down, it needs an upgrade/renovation for sure. Think it is too costly compared to what you get. But talking about the staff, they are the most welcoming and helpfull people, really wanted to please us all the time.

8.8 shilpa T.
India
March 28, 2016
good
your friendly staff is amazing especiall joanah

6 Tsz C.
Hong Kong
March 07, 2016
Sheraton guam is a bit old now.
located right at the ocean front, has free kayak provided, infinity pool
The hotel facilities are quite outdated and old. It needs some renovation somehow. The staff told us to come back at 1pm for check in but when we arrive at 1pm, they said we have to wait until 3pm. Overall, the hotel is quite nice with great ocean view.

10 James Y.
Micronesia
February 05, 2016
Overall it was really great.
Enjoyed the stay. Thanks!

9.7 Erlinda M.
United States of America
January 13, 2016
FOOD and COMFORT
Good food at Lacascada, Clean, and Friendly Staff Members
We had a great time staying at Sheraton. Food, Value for Money, Nice room, Nice pool, friendly staff. I rate all that I listed a 5. The only 4 rating would be the location. Your would have to drive or take a short bus trip to Tumon where most other hotels are located.

7.3 ALEXANDRE C.
China
December 22, 2015
Ok but No medicin available
Clean, modern, nice

7.3 Joo M.
South Korea
December 05, 2015
Affordable stay considering a 5star hotel in guam
Infinity pool, quietness, friendly staff
A bit old but still a pleasant stay with good ocean view and hotel facilities. Only that it was quite distant from the main tumon beach and only had a one way tram operating, but still most of the svc was convenient.

7.7 Hyoungwook K.
South Korea
November 27, 2015
Peaceful, but quite old
Infinite pool, peaceful, nice oceanview room
There is everything you need, but the condition of hotel and room is quite old.

9.3 Ronald R.
United States of America
November 08, 2015
Sheraton Guam Review
Friendly, courteous and helpful staff, very good free wi-fi internet connection and romm comfort was very good.

5.3 Tommy J.
Sweden
November 01, 2015
This is not 5star but 3+ star hotel! Great staff
Great staff, nice pool area, great room view
it was ok! I was disappointed because we paid for a 5star hotel but this hotel, with so old gym, limited of restaurant and very old room interior wasent value for money. We also couldn't relax at hotel area because of the limited choice of restaurant. It is just a Japanees styl food( president food) and a buffe restaurant in this big hotel. The bar ofcours has a bar food too! We would like to change our hotel if we could get back our money for this hotel. The best thing with this hotel is the nice room view and det wonderful and kind staff. Thank you Jonah for changing of our room! Thanks a lot and it helped me to enjoy litel bit more of our stay. Loved it the room view, pool and lobby area.

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