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Sheraton Laguna Guam Resort

470 Farenholt Avenue Tamuning, Tamuning, Guam (Show on map)

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Area: Tamuning Number of Rooms: 318

Recent customer reviews

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Very Good

7.7

based on
299 reviews

Value for Money
7.9
Location
6.6
Staff Performance
8.1
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (299)
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Bowen K. Couples Hong Kong, December 5, 2014
Friendly staff and nice hotel

the staff are nice and friendly. the room is clean. the swimming pool is special and the view is really awesome.
8.3
Nice experienece to stay in the hotel. The view was really good. The design of swimming pool was special. Two minor comments only. The location was a bit far away from the downtown. Housekeeping service was upon request but no one notifies us when we checked in.
Edward T. Couples United Kingdom, November 28, 2014
Musty Room

Reception ok. Cannot think of 2 others
3.7
Only 1 short night. But wouldn't come back. No porters to assist with luggage. Room smelled damp. Air con not on when they knew room would be used. Buffet only average. Too much trouble for staff to get alcohol from bar next door during meal.
Jie C. Solo travelers China, November 15, 2014
Comfortable stay

Staff's smile, Infinity pool, Quick check-in/out
7.7
Quite good cost performance as Agoda rate. But the equipment and renovation of the room is a little old. Swimming pool is fantastic!
Michael C. Couples New Zealand, November 10, 2014
Best hotel experience

The room was awesome the pool facilities were top notch. The food and staff performance was faultless
9.7
100% happy from both of us...
Ul B. Couples South Korea, November 6, 2014
Cleaning service is really bad

Good swimming pool
6.7
Cleaning service is really bad
Susan K. Solo travelers United States of America, November 2, 2014
Wonderful place to relax and enjoy like home!

The room and bed were very comfortable. The yoga offered was fantastic and the teachers were excellent. The location, landscaping, & pools were peaceful, quiet and gorgeous.
8.7
I had a great time staying there for a week. The staff were always very friendly and helpful, proving me with my every wish. The view from my ocean front room was spectacular and the room graciously appointed and very comfortable. I enjoyed the room and the yoga, the snorkeling and the kayaking, the pools and location very much... I'd stay there again in a heartbeat. Even though the building is older , it is very well kept up and very nice.
Aaron N. Couples Singapore, October 30, 2014
Great Experience

Pool, Spacious Room, Lovely Staff
8.7
A classic hotel in Guam which resembles what you saw on TV. We stayed in the room the first night for a day. Front desk are really helpful and rooms are clean. Taps of the bathtubs has aged a little but everything is working fine. Toiletries given were generous and balcony is very spacious. Very beautiful chapel over looking the sea. Except for it's location, I don't mind staying here again.
Hugo L. Solo travelers United States of America, October 28, 2014
Great stay

The staff, the room, the food.
8.7
onderful stay at the Sheraton. Hotel staff was great, the buffet was amazing, and the room was clean and very comfortable. A few issues: first, no WIFI in the rooms. Second, construction caused a lot of noise in the room during the day. Lastly, a bit far away from the main strip. Otherwise nice place.
Phillip C. Couples South Korea, October 10, 2014
Beat view and infinite pool

View, food and pool
8.3
It's very nice hotel for those who are looking for wonderful pool
Youjin L. Solo travelers South Korea, September 26, 2014
Room upgraded!! Great!

Room was upgraded. So spacious. Generally staff were friendly and helpful. Also activity programs were great!
6.7
Quite distance to main spot but nice island and good activity like kayak and surf. The point was great with live music. Less care when we leaving the hotel and not great amenity were down points

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