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Customers like this hotel for:
    Area recommended for:
  • shopping
  • nightlife
  • casinos
    Distance to airport:
  • Macau International Airport (2.8 Km)
    Customer comments:
  • "Casino", "Clean & comfortable", "Free shuttle bus"
    Top nearby attractions:
  • Sands Cotai Central Casino (0.1 Km / 2 min walk)
  • Casino Venetian (0.4 Km / 5 min walk)
  • Cotai Strip Travel (0.5 Km / 6 min walk)
  • The House of Dancing Water (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau, Macau (Show on map)

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Features of Sheraton Macao Hotel, Cotai Central

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • casino
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

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Hotel Description
Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai....see more Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai. Sheraton Macao Hotel, Cotai Central is the ideal point of departure for your excursions in Macau. Only one kilometer away, this 5-star hotel can be easily accessed from the airport. For those of you who want to venture out, Plaza Casino, Casino Venetian, and Cotai Strip Travel are just some of the attractions available to visitors. The hotel also offers many facilities to enrich your stay in Macau. Numerous on-site facilities provided by the hotel can satisfy even the most discerning guest. Macau's largest hotel features 3,896 rooms/suites. A laptop safe box, bathtub, coffee/tea maker, shower, and television are just some of the facilities at your disposal. The hotel offers an excellent variety of recreational facilities including a hot tub, steam room, kids club, sauna, and fitness center. Superb facilities and an excellent location make the Sheraton Macao Hotel, Cotai Central the perfect base from which to enjoy your stay in Macau.
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Recent customer comments

Filter by Traveler Type
All reviews (12034)

Business travelers (1212)

Couples (4465)

Solo travelers (2360)

Families with young children (1744)

Families with older children (1177)

Groups (1076)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (12034)
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KA L. Couples
Australia, November 29, 2015

Big room
Halim S. Families with young children
Indonesia, November 29, 2015
luxury but a little bit overrated

casino, shopping and entertainment
Good but not perfect
Teckj Y. Solo travelers
Singapore, November 29, 2015
Nice Hotel

Room comfort, Large room and good service
I enjoy my stay here. Love the large room/friendly staff/efficient and its location
CHENG L. Couples
China, November 29, 2015
Experiencing Luxury

Location, Space, Cleanliness
Mauro A. Couples
Philippines, November 29, 2015
Nice hotel

Spacious and clean rooms
Nice hotel
CHEW T. Couples
Singapore, November 26, 2015

Food Room
I book the Hotel By . During Check in time .The booking number and details was not show in the Hotel system . 1 of the staff can't do anything or call up to check. they just ask me to find myself. I was shock and lost. The only way i need is to call back to singapore by using my HP for another new booking number to check in . After i got the new booking number .I go to another counter Miss Xenia approve me and help me to check in . She's a kind and helpfull girl .
Yohanes C. Couples
Australia, November 26, 2015
Lifts are terrible

Hong K. Solo travelers
Hong Kong, November 24, 2015
The room is clean and spacious

convinient, clean, spacious, staff are polite
Chow C. Families with young children
Singapore, November 24, 2015
SERVICE of STAFF is very Hopeless

Location, environment, food
This is my 2nd time stay after 1 year. The service is totall;y different as compared. There is WII games in the rooms for kids but games is only for Trial. Call the room services 5 times for the 2 days trip nothing was done and nobody actually come to our room even to look at it. Very dissapointed trip fo0r my kids as they had been looking foprward to the trip.
SAU W. Couples
China, November 24, 2015
Nice environment and service

location convenient; nice staff and good quality food
feel good but the only improvement is lack of pitcher in room. actually I like hot water rather than bottle water.

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