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Customers like this hotel for:
    Area recommended for:
  • shopping
  • nightlife
  • casinos
    Distance to airport:
  • Macau International Airport (2.8 Km)
    Customer comments:
  • "Casino", "Clean & comfortable", "Free shuttle bus"
    Top nearby attractions:
  • Sands Cotai Central Casino (0.1 Km / 2 min walk)
  • Casino Venetian (0.4 Km / 5 min walk)
  • Cotai Strip Travel (0.5 Km / 6 min walk)
  • The House of Dancing Water (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau, Macau (Show on map)

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Features of Sheraton Macao Hotel, Cotai Central

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • casino
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

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Hotel Description
Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai....see more Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai. Sheraton Macao Hotel, Cotai Central is the ideal point of departure for your excursions in Macau. Only one kilometer away, this 5-star hotel can be easily accessed from the airport. For those of you who want to venture out, Plaza Casino, Casino Venetian, and Cotai Strip Travel are just some of the attractions available to visitors. The hotel also offers many facilities to enrich your stay in Macau. Numerous on-site facilities provided by the hotel can satisfy even the most discerning guest. Macau's largest hotel features 3,896 rooms/suites. A laptop safe box, bathtub, coffee/tea maker, shower, and television are just some of the facilities at your disposal. The hotel offers an excellent variety of recreational facilities including a hot tub, steam room, kids club, sauna, and fitness center. Superb facilities and an excellent location make the Sheraton Macao Hotel, Cotai Central the perfect base from which to enjoy your stay in Macau.
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Recent customer comments

Filter by Traveler Type
All reviews (12021)

Business travelers (1212)

Couples (4456)

Solo travelers (2358)

Families with young children (1744)

Families with older children (1176)

Groups (1075)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (12021)
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Hong K. Solo travelers
Hong Kong, November 24, 2015
The room is clean and spacious

convinient, clean, spacious, staff are polite
WAI C. Groups
Hong Kong, November 22, 2015
bad food ad coffee

only good is about location, close to studio city
no staff can speak english with poor manner, confusing signage limo picked up wrong guests even doesnt know, very poor management overall
Tara K. Groups
United Kingdom, November 22, 2015
Comfortable stay in good area

Location, buffet, casino
We had a very pleasant stay at the Sheraton hotel. In a good location next to many other large hotels for dining, bars and casinos. Check in quest were a little long but check out was very quick and easy.
Chow C. Families with young children
Singapore, November 24, 2015
SERVICE of STAFF is very Hopeless

Location, environment, food
This is my 2nd time stay after 1 year. The service is totall;y different as compared. There is WII games in the rooms for kids but games is only for Trial. Call the room services 5 times for the 2 days trip nothing was done and nobody actually come to our room even to look at it. Very dissapointed trip fo0r my kids as they had been looking foprward to the trip.
SAU W. Couples
China, November 24, 2015
Nice environment and service

location convenient; nice staff and good quality food
feel good but the only improvement is lack of pitcher in room. actually I like hot water rather than bottle water.
Yii K. Families with young children
Malaysia, November 24, 2015

Food, Casino & activity
TAN L. Families with older children
Singapore, November 21, 2015
Sheraton Hotel Macau

Clean, Room Service & Friendliness
Okie but room for improvement.
WAI C. Groups
Hong Kong, November 22, 2015
poor staff confuse signages

the location is good
no staff can speak english with poor manner, confusing signage limo picked up wrong guests even doesnt know, very poor management overall
Kim V. Business travelers
Vietnam, November 23, 2015
Good but need to have some attention in help desk

Nice hotel, food and room facilities
Anyway, we have good trip in Macao but one problem happen with our ferry ticket which is FOC by Sheraton when we asked some more information in advance at Reception desk has not been clearly in detail, receptionist said us ask at Ferry desk, when we was there the ferry people spoke English not well and direct us go to Hong Kong city instead go to Hong Kong Int Airport. 5 hour passed for nothing , missed the flight and spent one more 1 day .
Jon S. Business travelers
Philippines, November 16, 2015

Pleasurable stay, good for business
Nice, very satisfactory

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