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Customers like this hotel for:
    Area recommended for:
  • shopping
  • nightlife
  • casinos
    Distance to airport:
  • Macau International Airport (2.8 Km)
    Customer comments:
  • "Casino", "Clean & comfortable", "Free shuttle bus"
    Top attractions in the area:
  • Casino Venetian (0.4 Km / 5 min walk)
  • Cotai Strip Travel (0.5 Km / 6 min walk)
  • Dragone Show (0.6 Km / 8 min walk)
  • The Grand Canal Shoppes (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau, Macau (Show on map)

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Fantastic 8.3 based on 10990 reviews

"The receiption staff is nice, helpful. Nice..."

martin, China July 01, 2015
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July 03, 2015 - July 05, 2015 | 2 nights
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Features of Sheraton Macao Hotel, Cotai Central

Hotel Facilities
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • casino
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation
  • fitness center
  • garden
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom

Internet
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking
  • car park
  • valet parking

Languages Spoken
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

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Hotel Description
Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai....see more Known as Starwood's largest hotel worldwide, the hotel is well positioned in Taipa/Cotai. Sheraton Macao Hotel, Cotai Central is the ideal point of departure for your excursions in Macau. Only one kilometer away, this 5-star hotel can be easily accessed from the airport. For those of you who want to venture out, Plaza Casino, Casino Venetian, and Cotai Strip Travel are just some of the attractions available to visitors. The hotel also offers many facilities to enrich your stay in Macau. Numerous on-site facilities provided by the hotel can satisfy even the most discerning guest. Macau's largest hotel features 3,896 rooms/suites. A laptop safe box, bathtub, coffee/tea maker, shower, and television are just some of the facilities at your disposal. The hotel offers an excellent variety of recreational facilities including a hot tub, steam room, kids club, sauna, and fitness center. Superb facilities and an excellent location make the Sheraton Macao Hotel, Cotai Central the perfect base from which to enjoy your stay in Macau.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

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All reviews (10998)

Couple (4086)

Solo Traveler (2154)

Business Traveler (1108)

Family with young children (1603)

Family with older children (1077)

Other (970)

Fantastic
8.3
based on
10998 reviews
Value for Money
8.1
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews ( 10998 )
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martin C. Solo travelers
China, July 01, 2015
The swimming pool is not open during week days.

The receiption staff is nice, helpful. Nice breakfast.
7.7
The swimming pool is closed during ny vivit and told by the staff that only open in weekend.
Ning Z. Solo travelers
China, June 29, 2015
Comfortable Room

Room is comfortable and clean
7.7
Room decoration and facilities are pretty good and very comfortable.Evening turn down service with the hand writting card is very warm.The swimming pool is too small and shared with other 2 hotels.Check in is very fast. But the bell service is a little bit upset while I came back hotel to pick up my luggage. That was Jun 29 at around 22:00. The 2 Bell staff were forecast and attracted by the computer.They never greeted us and he just asked my friend to sign the luggage tag and get away from the counter to wait.We don't know the reason.After a while,we saw another staff passed our luggage from luggage room.After that they continue to look at their computer.The whole service progress was very poor and unrespect guest.
Sharon A. Families with young children
South Africa, June 29, 2015
Excellent!!

Excellent entertainment, polite staff and cleanliness
9.7
My kids enjoyed every moment with Dreamworks entertainment. Husband got lucky at casino. Was a wonderful visit!!
Wei K. Solo travelers
Singapore, June 29, 2015
Wonderful Hotel

Gym, Swimming Pool, Shopping
8
Ellie H. Couples
Hong Kong, June 28, 2015
Not a 5-star hotel

Convenient, outdated, noisy
6.7
Rooms are OK but reception service is bad
Diana D. Families with young children
Indonesia, June 28, 2015
Good location and the room was clean

The service, location and the room
8
Good and I like my stay at there
CHEE L. Solo travelers
Malaysia, June 28, 2015
A Good Hotel

Location, Food & Comfortable.
8
I have stay this hotel for five times in three years, as good as usual.
POON V. Groups
Hong Kong, June 27, 2015
Good

comfortable bed, clean, good showers, not much facilities, out of my expectation as a 5-star hotel.
7.7
no shavers provided for men, the reception cannot accurately address our requirement though 2 single bed was stated in Agoda's booking and verbally during check-in . The response rate to customers' request was extremely slow. No direct transportation to Galaxy disappointed the visitors. The view was limited by the neighbouring block.
Vincent L. Solo travelers
Singapore, June 27, 2015
All under one roof

Cleanliness, Casino, Convenience
8.7
Cosy enviornment with everything that you can ask for. Easy access to different locations in Macau
steven D. Couples
Netherlands, June 25, 2015
beste hotel ever

service late check out en lounge
10

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What's nearby? / Directions

What's nearby?

Nearby Destination: <br><br> Taipa City Town Center 1.0 km (6 Minute drive), <br> Taipa Village: 1.1 km (7 Minute drive)<br>Macau Giant Panda Pavilion: 2.8 km (10 Minute drive) <br>Mandarin’s House: 5.4 km (12 Minute drive) <br> Senado Square: 5.6 km (12 Minute drive) <br><br>
Recreation<br><br> The House of Dancing Water at City of Dreams: 0.4 km (5 Minute walking distance) <br> Coloane Park: 3.2 km (5 Minute drive) <br> Hac Sa Beach : 3.4 km (8 Minute drive) <br> Mast Climb and AJ Jackett Bungee Jump at Macau Tower: 4.5 km (10 Minute drive) <br>Dom Pedro V Theatre: 5.6 km (12 Minute drive)<br><br>
Shopping <br><br> Shoppes Cotai Central: 0 km (part of hotel) <br>The Grand Canal Shoppes at the Venetian: 0.5 km (5 Minute walking distance) <br> The Shoppes at Four Seasons: 1.0 km (3 Minute walking distance)<br><br>
Arts & Culture<br><br> Alto de Coloane Park & Statue of A-Ma Statue: 3.1km (15 minute drive)<br> Guia Fortress: 5.3 km (15 Minute drive)<br> Leal Senado Building: 5.6 km (20 Minute drive)<br> Lou Kau Mansion: 5.6 km (15 Minute drive)<br> Mount Fortress: 5.7 km (16 Minute drive)<br> Ruins of St. Paul: 6.0 km (16 Minute drive) <br> Na Tcha Temple: 6.0 km (15 Minute drive)<br> Casa Garden: 6.2 km (15 Minute drive) <br><br>

Directions

<b>By Sea:</b> Turbo Jet and Cotai Water Jet High Speed Ferry provides a daily service from Hong Kong to Macao, serving routes of Hong Kong Macau Ferry Terminal (Sheung Wan, Shun Tak Centre and/or Tsim Sha Tsui Pier/ Hong Kong International Aiport), and Skypier (Hong Kong International Airport) to Macau Taipa Ferry Terminal.<br>A complimentary Cotai Shuttle bus is available to take you on a 5 minute journey to and from the Cotai Strip to Macau Taipa Ferry Terminal or also available at Macau Ferry Terminal which is around 10 minute journey. <br> Hotel is located at Sands Cotai Strip,linked with both Holiday Inn Macao Cotai Central and Conrad Macao Hotel

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