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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
10719 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
7.6
All reviews (10719)
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Angela W. Business travelers China, April 10, 2015
A big brand hotel

Large hotel, international brand, and in Taipa
5.3
first i m a bit disappointed as one of the room was not ready however the supervisor of the receptionist was so attentive and understanding, he stepped in and gave us the better room. He upgraded the unready room to junior suite.
Moon H. Families with young children Indonesia, April 10, 2015
Not enough shuttle bus service.

The room is clean and comfortable
7.7
Lam M. Families with young children Canada, April 9, 2015
Not much surprise but Ok

Price, friendly staff, room space
7.7
It was a great stay with young kids. Comfortable bed,clean room. You get what you normally need in a 5 stars hotel but nothing special. Wifi connection was good.
Susanne E. Solo travelers United States of America, April 8, 2015
Fantastic as usual

Location, staff, service
10
Fantastic, as usual. I always stay there whenever I'm in Macau, 'cause it's absolutely THE best place to stay when vacationing there.The staff and service are exceptional, and the location is perfect.
Cheuk W. Families with young children Hong Kong, April 8, 2015
Excellent hotel, will back again

Clean, warm water pools and big gym room.
10
Ng L. Families with young children Hong Kong, April 8, 2015
clean and cozy room

cozy beds, connection room
6.7
Staffs attitude was general, cozy rooms and spacious bathroom. Pool is very crowded and small. The hotel is connected to the mall , shopping convenience. But not quite punctual shuttle bus services.
Ma C. Couples China, April 8, 2015
Relax day

Everything is neat and clean. Staff are polite and willing to help. Room rate is worthy with its services and facilities.
9.7
Grace C. Families with young children Australia, April 8, 2015
value of the money

the staff very attentive, helpful and good location
7
first i m a bit dissapointed as one of the room was not ready however the supervisor of the receptionist was so attentive and understanding, he stepped in and gave us the better room. He upgraded the unready room to junior suite.
Mok W. Families with young children Hong Kong, April 8, 2015
good

Good
8
Choi W. Couples Hong Kong, April 7, 2015
The staff were unhelpful
5
The satff are impolite, the lobby had a odd smell and very crowded like a mess...terrible

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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