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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
8526 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (8526)
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Tse H. Couples United Kingdom, September 17, 2014
Good

A lot of leisure/entertainment faciliites around
9.3
Cyndi T. Groups Singapore, September 16, 2014
hotels reviews

helpful staff, convenient
8.3
Enjoy the stay there but disadvantage was can't locate any supermarket there
Lee Y. Solo travelers Malaysia, September 16, 2014
Clean and comfortable

Room was big , clean and the staff was helpfull and friendly
8.3
The room was big, clean and comfortable. Only when take the shower the water is not running good.
Wong T. Couples Malaysia, September 16, 2014
Very good value hotel room in macau.

clean room , transport connectivity and centre of happening
8
Pleasant stay at a very convenient location to travel around cotai area and will definitely recommend to friends who would be travelling to macau for holiday.
Tay X. Couples Singapore, September 16, 2014
nice hotel

nice, clean, big
8
good stay overall. few minutes walk to other big hotels in cotai. Free shuttle bus provided by sheraton to other hotels, ferry terminal, senado square area, airport. lots of shops available.
Goh L. Business travelers Singapore, September 15, 2014
Standard International Hotel

International Standard, Wifi, Location
7.3
It was a pleasant stay except for the long queue during checking-in
Bernard S. Couples Singapore, September 15, 2014
Comfortable room and excellent express check out

Shopping, restaurants and food court and casino are all within reach.
7
Wai L. Couples Hong Kong, September 15, 2014
comfortable & convenient place for rest & leisure

many food to eat, the room is big, many facilities for leisure
9.3
very good! easy to access nearby shopping mall. efficient arrangement for check in and out.
Chun-Yeh A. Families with young children Taiwan, September 15, 2014
Macau 2 day trip

Awesome rooms with comfy beds, great food and great service
9.3
Great service! Awesome hotel!
Chan T. Couples Portugal, September 14, 2014
High Expectation but No Surprise, Nothing Exceeds

Room is clean and tidy, adequate appliances
6
There is room for improvement, given the same price I would select other hotel next time. Quality of everything was just average, given the big name of Sheraton, I would expect more from it. It was far from my high expectation, most of the staffs that I met speak native Mandarin but not Cantonese or English, and I could only barely understand what they told. In addition, the staff served me was not helpful and forgot what I requested. There was problem in the washroom door and they applied an ad-hoc fix on my request. Air conditioning fan in the room was a bit noisy, and I could hear people talking in the corridor and caused me problem in going to sleep. The design of the shower tap is strange and I could only adjust the temperature of the water but not the rate.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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