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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
10500 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (10500)
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Aaron T. Couples Canada, March 5, 2015
nice hotel

loyalty program.quick check in. big comfortable rooms
6.7
Enjoyed it
Ting U. Families with older children Malaysia, March 5, 2015
location good,free transport,near shopping centre

location,transport, staff friendly
7.7
Very nice
Gayondato J. Business travelers Singapore, March 5, 2015
Gamble with caution

Front line staff services were excellence. Room and room service were above norm. Nice ambiance.
7.3
Overall were satisfactory. Except food at premier lounge were not as nice as coffeehouse. Opening hours were limited similarly for available drinks or food. Refused entry or serve drinks seconds to opening time. Staff were over zealous asking for payment without checking. Sheraton has to follow standard protocol managing a premier lounge.
Cheng S. Groups Malaysia, March 5, 2015
good in a all;can't go wrong

location, price and staff friendliness
10
we arrived earlier than check in times but both our rooms were ready. Very impressed with the size and conditions of the rooms. Location is perfect with easy access to Venetians or City of dreams. To get to the other side of town, just use the free shuttles next door! We were checked in via VIP line which is good!
James C. Couples Taiwan, March 3, 2015
Sheraton Macao Hotel, Cotai Central

next to Vince
6
Chen C. Families with older children Hong Kong, March 3, 2015
A convenient getaway

Clean, spacious, comfortable
8.7
It was a generally good stay, the room was very comfortable, as expected from Sheraton. The only thing that I thought was a bit strange is that housekeeping did not take away used glasses and mugs. Perhaps the staff thought that we still wanted the little bit of unfinished coffee and tea? Which is fine. But then they did not replace/ refill with clean mugs or glasses. So I guess they expected us to finish the tea and coffee and would wash them if we wanted to use them again. Just a little odd observation.
Hong N. Groups Singapore, March 2, 2015
Good hotel

Location, Bed and staff.
9.7
The Location is good. The room is very comfortable. The staff are very helpful. The hotel should use the room card in order to access to the hotel rooms.
Ding S. Groups Malaysia, March 2, 2015
clean and comfortable

cleanliness
9
Good
Boon K. Couples Singapore, March 2, 2015
Good proximity to Venetian

Good value 5 start hotel, Short wait for taxis, Within walking distance to Venetian (15 mins walk)
8.3
Overall good stay, remember to ask for hotel rooms not too far from lift. Sky tower is nearer to Venetian.
Arnold T. Couples Indonesia, March 2, 2015
Nice Hotel

location,food,room
8

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