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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
8154 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (8154)
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Toby Y. Families with older children Australia, September 9, 2014
good

clean, friendly and relaxing
7.7
Lau C. Solo travelers China, September 9, 2014
The reception staff cannot

Hotel room very comfortable
7.3
The hotel room very nice and comfortable, excepted staff customer service need to improve, When check-in at the hotel reception desk the staff promise engage arrange a birthday gift for me.. He didn't follow-up and without delivery commitment. such as out of my expectation
Sze C. Couples Hong Kong, September 9, 2014
Good location with casinos downstairs

Large rooms, nice views and comfort bed
8
Everytime been to Macau will live in this hotel. Location is excellent with lots of restaurants nearby. Sands Contai have many free shuttles to over the city.
Mei Y. Couples Hong Kong, September 9, 2014
Cleaniness room

Clean, complementary pick-up at pier, good view
7
Have a good time at swimming pool.
Lok Y. Families with older children Hong Kong, September 9, 2014
Late Checkin

Nice Staff, Flexible Booking Arrangements with Reasonable Price
9
Overall the experience was nice! However, since some of the frontline staff can only speak English, communication problem may exist.
Wing H. Couples Hong Kong, September 9, 2014
Good

Not a bad choice
8.3
Sin Y. Families with young children Hong Kong, September 9, 2014
Nice swimming pool and good package for yonug kids

location, swimming pool, package good for young kids
5.7
Tsu H. Couples Taiwan, September 8, 2014
Good

Room service, Club Access, House keeping
8.7
The reservation is confusing as I have 2 different reservation. Though it was merged but as a customer , I wouldn't know if they gave us the right room or club access.
Choon H. Couples Malaysia, September 8, 2014
Excellent and convenient place to stay in Cotai

Staff Hospitality , Clean and Convenient
9.7
Excellent Place to stay in Cotai Central everything is within reach from dining , shopping to gaming Free Shuttle service to many location and the staff hospitality is good especial the Bell Desk with helpful information on sightseeing and things to do.
Chin H. Couples Malaysia, September 8, 2014
Good Location

good location, free wifi and clean room
8
My wife and I enjoy good stay at the hotel, free wifi, clean and big room.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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