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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Sheraton Macao Hotel, Cotai Central Macau - Bene Sheraton Macao Hotel, Cotai Central Macau - Palms Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Feast Sheraton Macao Hotel, Cotai Central Macau - Sheraton Fitness Sheraton Macao Hotel, Cotai Central Macau - Jaya Sheraton Macao Hotel, Cotai Central Macau - Club Lounge Sheraton Macao Hotel, Cotai Central Macau - Sala Sheraton Macao Hotel, Cotai Central Macau - Bene Sheraton Macao Hotel, Cotai Central Macau - Feast Sheraton Macao Hotel, Cotai Central Macau - Xin Sheraton Macao Hotel, Cotai Central Macau - Palms
Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
9303 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (9303)
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Choi P. Couples Malaysia, December 13, 2014
a wonderful experience with Sheraton

good location, comforable to stay, good Restaurants
9.7
wonderful
Ng S. Groups Malaysia, December 13, 2014
nice clean and convinient

clean and friendly
9.7
nice clean and convinient
Jenny L. Business travelers Australia, December 13, 2014
Check in process is a mess !!

Bedding is good and comfy
6.7
I have booked 9 rooms for company event and already sent the guest's name to hotel twice via Agoda. And also Agoda called back and confirmed all names are accepted by the hotel. But eventually the hotel still got mixed up with the guest's name. They gave the room key card to my male colleague to enter another female colleague's room which she has checked in earlier. Fortunately, the key was given to my collegue and the lady was not in the room or taking shower etc. Couldn't image if the key was given to an unknown stranger....And also the hotel got mixed up with names and one guest's name was not on the record. It caused me to come down to the reception at 2 am to clarify the issue. They said they couldn't clarify with me on the phone... And also I've heard people complaining at the other counter loudly. It was midnight and I didn't bother to complain this at 2am. But the manager should take seriously on this matter.
Menfri M. Families with young children Indonesia, December 12, 2014
Fantastic

Location, atmosphere and excellent
9.3
Fantastic
Benjamin T. Families with older children Singapore, December 12, 2014
Sheraton Marco hotel - for your holiday comfort..

comfortable, pleasant staff, convenient and free shuttle to airport
7
Ka Y. Business travelers China, December 12, 2014
the room is big and clean

the room is big and clean, but staff is not patient and friendly
6.7
Chadel K. Groups Philippines, December 11, 2014
Our stay was very enjoyable and comfort-free

great service
9.7
It was very grandoise and comfortable.
Stephanie L. Families with older children Canada, December 11, 2014
Nice hotel with good location

Good location, lots of shopping and big clean room
9
I would recommended this hotel to everybody as it's a clean good location hotel with free shuttle right in front of the door to the pier.
Wong E. Groups Singapore, December 10, 2014
Great Hotel and good location

Clean, non-smoking rooms and friendly staffs.
9.7
Sheraton Macao is one of the hotel in Sands Cotai Central, located opposite Venetian. There are shopping within Sands Cotai Central. Walking over to Venetian through a link bridge is very convenient. I booked 4 rooms and all are arranged on the same level. Rooms are spacious and clean. Most importantly, it's really non-smoking rooms, unlike other hotel which mixed smoking and non-smoking rooms. My family and myself had a great stay. Will be my choice again for my next visit!
Jia Y. Groups Singapore, December 10, 2014
Excellent service

The staff service is good and helpful
9.7

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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