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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
9373 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (9373)
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Genevieve G. Couples Philippines, November 11, 2014
PLEASANT STAY

FRIENDLY STAFF, GOOD LOCATION, CLEAN PLACE
9
WE HAD FUN AND THE STAFF WERE VERY FRIENDLY. PERFECT LOCATION. FREE SHUTTLE BUS GOING TO THE HOTEL.
Cheryl T. Families with older children Philippines, November 10, 2014
Sheraton Macau Experience

value for money / clean and good bed / good location
9.3
Our room was upgraded for free to a higher floor giving us a better view of the venetian. Free Wifi has good/fast connection. The room was clean and the beds were bigger than other hk/macau hotel standard/superior room bed. The only downside was, the hotel doesn't have a free shuttle transfer to airport and where senado square is. We still need to go to Galaxy hotel to get a free shuttle transfer.
Leung W. Groups United Kingdom, November 10, 2014
Best the way you are

Free wifi, staffs and front desk
8
This is my first time experience on Upgraded to President suite with my friend, we are 2 family plus one toddler. Transport and taxi is enough. Room is clean and nice. Surprise to get a upgrade. And the front desk lady is very helpful at all. Thanks Jane Lu.
Daniel H. Couples United States of America, November 10, 2014
My stay

Roomy, clean, and free shuttle.
7.7
Excellent.
Viveca T. Groups Philippines, November 9, 2014
Mediocre

The bridge to the other hotels, breakfast in Feast
6.3
It's ok, the staff are helpful but I have encountered someone who was nice but seems to be lazy and not so good with what he is doing. The hotel is clean, but from my room I can see tile streaks in the swimming pool below, a sign that the swimming floor tiles are not cleaned regularly
Xu H. Families with young children China, November 9, 2014
great

very comfort, far to the transport, so many vistor cross the hotel area
8.7
very good ,but expensive.
Suet K. Solo travelers Hong Kong, November 9, 2014
feel ok

i spend more time for waiting the taxi due to the location
5.3
Ka L. Families with young children Hong Kong, November 9, 2014
The best Hotel in Macau I have been try!

Promptly response clients requested! The best customer service I never meet before!
8.3
Emanuel S. Solo travelers Australia, November 9, 2014
happy

Convenience, Afordable, Central
8.3
Michael C. Business travelers Malaysia, November 9, 2014
Great stay

friendly staff, comfortable, beautiful
9
Got an upgrade to executive suite upon check-in. The hotel itself is huge with friendly staffs all around. It has everything you ever need under one roof. Definitely coming back again.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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