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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 11446 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (11446)
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Tsz L. Families with young children New Zealand, June 13, 2015
Good hotel condition

Cleanness, room size
7.7
The only disappointing issue is someone smoking at non smoking floor.
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Charles B. Solo travelers United States of America, June 12, 2015
Sheraton hotel Macau .

Location, shopping and food
8
reat hotel but i wouldn't rate the service as 5 star. The staff were under trained probably due to Macau's new law restricting work permits which for a place that has so many hotels is a really stupid thing to do. Check in was poor, no one to handle my bags during check in, I had to carry them myself. Check in took 30 mins. Check out was relatively the same as there were to many people checking out. Biggest problem with the majority of the hotels is there ridiculous check in and check out times ! Check in is getting later and later for the sheraton it was 3 pm !! And checkout is now at 11 am !! What ever happened to 12pm? checkout ? Rooms were clean but with an extremely dated design very drab look. Beds were a big plus , extremely comfortable. Overall for the agoda price it was a bargain.
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Lee C. Solo travelers Singapore, June 10, 2015
helpfullness

Cleanliness,Staff,Services
8.7
Great services as i was having problem with my leg and the staff whoever sees me in the condition offered me help. That is rare in any hotel i have stayed even for other so call prestiges hotel. The room is very clean and up to standard and if i were to be choosy, i would say it looks old on the corners of the bathroom and the room as there is stains.Overall, it is a great hotel and worth staying anytime.
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Shih M. Couples Canada, June 8, 2015
Good place to stay, ease of access, good service

Free shuttle bus to most of the major sites,many activities to do, clean and free wifi.
9.7
We only stay for one night but the rooms were clean and the room was quiet during the night(easy to fall asleep), was on the 29th floor. Would recommended and I would go back again. The price, however, is a bit on the high-end.
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Johnny F. Families with older children Hong Kong, June 8, 2015
No comment

Nothing
6
No comment but will not come back again
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Sze W. Solo travelers Hong Kong, June 7, 2015
Good choice!

Location, comfort, pool
6.7
Interhotel shuttle was very great convinience. Walking distance to venetian for the show, next door have shuttle to reach the other side of macau. Rooms clean and comfortable
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Kok Z. Couples Malaysia, June 7, 2015
nice hotel

nice room, comfortable bed, good location
7.7
very pleasant stay. staff are nice and polite. strategic location
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Ting W. Couples Hong Kong, June 7, 2015
Standard, nothing special

smell good, easy transport, standard for everything
7.7
room is small. too overprice, not even breakfast included. just so standardized. the view is bad .. facing construction sites every time when stay in this hotel.
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Thomas S. Couples United States of America, June 7, 2015
Clean and comfortable

Location, clean, value
7.3
Clean and comfortable hotel in good location.
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See M. Families with young children Malaysia, June 6, 2015
Will come back

Clean, nice location and staff performance is very friendly
8.3
Good
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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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