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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
8212 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (8212)
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Pwey J. Families with young children Singapore, September 11, 2014
Nice and comfy

Hotel staff is friendly especially check in counter staff Mr Andrew Liu who is patience in answering all our query and also the housekeeping staff Ms long Feng yu who make our room so clean
8.3
We have an enjoyable stay at Sheraton. Staffs are friendly and shopping is convenient. A pity we did not watch the parade at 3pm as most of the time we were out shopping and visiting other attractions. Overall we enjoy our stay and my kids enjoy the pool so much that they refuse to leave after we were there for more than 2 hours ☺️
Yuk L. Families with older children Hong Kong, September 10, 2014
good

service
9.7
Geok H. Families with young children Singapore, September 10, 2014
Hotel room is clean and big.

Clean
9.3
Check in staff friendly. Location not so convenient have to take shuttle bus to Galaxy then another bus to Senado square.
Lip P. Couples Singapore, September 10, 2014
Excellent room and good breakfast spread

Room size and condition, Good breakfast spread, Very comfortable bed
9
Booked this hotel because of the competitive rate and was pleasantly surprised at the room size and condition after check-in. We opted for free breakfast at a reasonable price but was well worth it, the breakfast spread is incredible. Free shuttle bus from Ferry Terminal (Taipa) as with all other hotels. Location is good but not the most ideal, have to walk about 5 min to the mall next door for free shuttles to the old part of town (Ruins of St Paul etc). The Cotai Strip is still developing, has plenty of high end shopping but not the charm of the old town. Overall will consider staying here again if the price is right.
Sin M. Groups Malaysia, September 9, 2014
Good

Good
8
Good
Toby Y. Families with older children Australia, September 9, 2014
good

clean, friendly and relaxing
7.7
Lau C. Solo travelers China, September 9, 2014
The reception staff cannot

Hotel room very comfortable
7.3
The hotel room very nice and comfortable, excepted staff customer service need to improve, When check-in at the hotel reception desk the staff promise engage arrange a birthday gift for me.. He didn't follow-up and without delivery commitment. such as out of my expectation
Sze C. Couples Hong Kong, September 9, 2014
Good location with casinos downstairs

Large rooms, nice views and comfort bed
8
Everytime been to Macau will live in this hotel. Location is excellent with lots of restaurants nearby. Sands Contai have many free shuttles to over the city.
Mei Y. Couples Hong Kong, September 9, 2014
Cleaniness room

Clean, complementary pick-up at pier, good view
7
Have a good time at swimming pool.
Lok Y. Families with older children Hong Kong, September 9, 2014
Late Checkin

Nice Staff, Flexible Booking Arrangements with Reasonable Price
9
Overall the experience was nice! However, since some of the frontline staff can only speak English, communication problem may exist.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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