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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
10263 reviews

Value for Money
8.0
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (10263)
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So F. Business travelers Canada, February 28, 2015
whereever i travel, i always stay in Sheraton.

excellent customer service , hotel cleanliness and speedy checkin and checkout
9.3
excellent and i will be back.
Lee Y. Couples Malaysia, February 28, 2015
GOOD SERVICE AND LOCATION

COMFORT, GOOD LOCATION AND CLEAN
9
Man W. Couples Hong Kong, February 28, 2015
comfortable and convenience

free shuttle bus;comfortable;shopping mall nearby
7.7
Zhang R. Solo travelers China, February 27, 2015
Pls put remark If need to pay deposit

Staff service, big hair dryer, room is very clean
8
Have free bus service
Ho K. Families with older children Hong Kong, February 27, 2015
Nice hotel

Reasonable price, nice and clean
8
Nice
Ka K. Couples Hong Kong, February 27, 2015
very very long checking-in processing time

clean room
6.7
very very long checking-in processing time due to unknown reason, average 10 mins per guest, including myself but there is no specific reason. I guess maybe due to their workflow / system process time. And there is no free shuttle bus to Macau central district but just going to the Macau ferry pier. As a result has to walk for about 15 mins to make use of other hotel's shuttle to city district.
Wai M. Couples Hong Kong, February 26, 2015
shuttle bus not enough

room clean and free wifi no needto login
8.7
Shui M. Solo travelers Hong Kong, February 26, 2015
long check in time

hotel is new and room size is ok...but the shuttle bus not frequent wait over 20mins and finnally miss the ferry....The most upset thing is waitting for check in over 1hour..over 80% is mainland guy
6.7
Ching C. Families with young children Hong Kong, February 23, 2015
A good choice to escape from the CNY crowd

Spatial room for family, mall nearby, quick check in
7
Concierge is helpful for restaurant booking. It will be better if there are more shuttle bus services to more location. Smell of smoke even we were on non-smoking floor.
Angel Y. Families with young children Hong Kong, February 22, 2015
Above standard

comfort bed and nice check in staff.
9.3
Wifi not quite stable, the room to room phone not works. Beside this minor issues, the whole family are happy with the hotel and will come over again.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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