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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Hotel Area: Taipa / Cotai Number of Rooms: 3896

Recent customer reviews

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Fantastic

8.3

based on
6533 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (6533)
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Chu K. Groups China, April 19, 2014
Attentive staff

Room size, staff, free shuttle
8
The hotel is quite full during our stay. Guest services was a bit slow, Internet is also slow.
Wang H. Solo travelers Singapore, April 17, 2014
wonderful

easy access to others hotel, good service and comfy room
9
The staff are very helpful ,cheerful and good service
Khaw S. Groups Malaysia, April 16, 2014
Comfortable

Comfy, location good, and big
9.3
Lovely and comfortable. Love it
Li T. Couples Singapore, April 16, 2014
Spacious and clean room

Clean, Amenities such as bathrobe and iron boards available, Wide glass window
9
Flight to departure Macau was at 5pm and requested for a late check out. The staff was good enough to extend my stay up to 1pm since the usual time is 11am. Room keys were not able to open our room doors and housekeeping staff happened to be nearby. She was kind to assist us and requested for a card exchange to be sent to our room. Thumbs up! Elevator to the rooms are 24 hours watch over by a hotel staff to ensure outsiders from coming in. Shuttle bus services were available from both piers as well as the airport.
Lillian G. Groups Philippines, April 15, 2014
Comfortable and relaxing

Friendly staff. Quite big room and centrally located
9.7
A very relaxing night and quiet corridors unlike in other hotel in Macao guest are too noisy maybe because the room is not sound proof. No need to go outside of the cotai central for food. They have fine dining and casual dining. A well equips gym and sauna for health conscious individual.
Vaibhav D. Groups India, April 15, 2014
good

location, rooms, casino
7.7
Was amazing
Gianina M. Families with young children Philippines, April 13, 2014
Great Location & Not too pricey

Service, Amenities & Location
9.7
Good location and hotel has everything inside.
Imelda A. Families with young children Philippines, April 13, 2014
Awesome

Friendly staffs, cleanliness,beautiful rooms
9.3
It's awesome! My grandchild love it. We have no worries of letting him play inside the room as it is carpeted and safe all around even the hallway is safe for him to walk without the fear he'll get bruise.
Yeung W. Families with young children Hong Kong, April 13, 2014
Not bad

Location is good. The "Shrekfast" is nice! Staff are polite!
6.3
Not bad. However, the facilities are unexpectedly bad. The wifi always disconnects. The staff (maybe is trainee) at reception desk works too slowly and i almost spend half an hour for check in!!! Sorry to say that I would not choose this hotel again.
Jason W. Business travelers Singapore, April 12, 2014
pleasent

New, Great decor
8.3
Nice, except the booking office was very bad, not help at all in booking a ferry ticket back to HK. Poor language skills and no training.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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