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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Sheraton Macao Hotel, Cotai Central Macau - Restaurant Sheraton Macao Hotel, Cotai Central Macau - Restaurant Sheraton Macao Hotel, Cotai Central Macau - Restaurant Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Surroundings Sheraton Macao Hotel, Cotai Central Macau - Surroundings Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Guest Room
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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 11213 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (11213)
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Ka H. Families with young children Hong Kong, July 29, 2015
Dirty toilet and dirty window.

Connection to ferry pier, casino is busy
6
The window is so dirty that you can see many dust outside. Also, the towel is old looked and feel dirty in the toilet. I find it not good for stay and believe Holiday Inn nearby is mush more better.
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Yi D. Solo travelers Canada, July 29, 2015
it's not bad

the availability of smoking room, nice staff, close to major attractions
6.3
checked in late, lost 2000hkd at the casino, nice staff, and the security is awesome. upgrade is good value for money
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Robert H. Couples United States of America, July 29, 2015
Great Hotel with a bed that puts you to sleep!

Location, clean, good staff
10
I had a wonderful stay here. Everything was perfect but I would stay away from the breakfast. Not much choice and lots of noisy people from China. I saw people taking up to 4 or 5 plates each to eat and leaving most of it behind when they were done. I think this is why the variety isn't very good and the items you can choose from aren't that great. The room and staff were extremely good even in comparison to other 5 star hotels. I would come back here again for sure. Nice free shuttle bus service as well. I am very pleased with everything.
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Michael F. Business travelers Australia, July 28, 2015
Fallen Star

Location, Location, Location
7.3
I've been staying at the Sheraton since its opening. Many many visits. Over the past few years I've only experienced great service and excellent quality rooms. However most recently and over the last three visits, I've found that their management and employees have fallen from the standards which made the customers feel 'special' and genuinely 'welcome'. On this stay and my previous I was allocated the same room. Unfortunately the room smelled like a 'spare room' which is one they give to customers they wish to punish. Like why would they have such a room and why would you give it to a frequent customer that's filled several hundred room nights over the past couple of years ???? I'm quite convinced that on my future visits to Macau, I'll be staying at one of Galaxy's hotels.
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Yin C. Business travelers Hong Kong, July 27, 2015
Comfortable Hotel

Location is good Room is clean Food is delicious
9
We enjoy our stay in Sheration Macao Hotel, Cotai Central. The location is good and easy to access to other area in Macau. The room is clean and tidy. Food is delicious.
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Eng H. Groups Singapore, July 26, 2015
Great and nice rooms, clean environment.

Clean environment, easy access with free transport, Nice and relaxing deco
8.7
great!
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Samithi V. Families with young children Thailand, July 26, 2015
Nice room

Location. Design. Price
8
Overall stay was good. But towels were a bit wore and a bit smelly. Hope they change them.
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Jeanette A. Couples Philippines, July 26, 2015
poor staff understanding (reception)

View, location, comfort
6
Quite ok, apart from miscommunication.
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Sianggiarto H. Families with young children Indonesia, July 26, 2015
Family Vacation on Summer 2015

Location, Facility, Food
7.7
Nice Hotel for take a rest after City tour.
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Timothy H. Couples United States of America, July 26, 2015
Good

room, fitness center, location
9.3
Pleasant, but couldn't get a late checkout
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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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