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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Sheraton Macao Hotel, Cotai Central Macau - Palms Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Feast Sheraton Macao Hotel, Cotai Central Macau - Sheraton Fitness Sheraton Macao Hotel, Cotai Central Macau - Jaya Sheraton Macao Hotel, Cotai Central Macau - Club Lounge Sheraton Macao Hotel, Cotai Central Macau - Sala Sheraton Macao Hotel, Cotai Central Macau - Bene Sheraton Macao Hotel, Cotai Central Macau - Feast Sheraton Macao Hotel, Cotai Central Macau - Xin Sheraton Macao Hotel, Cotai Central Macau - Palms Sheraton Macao Hotel, Cotai Central Macau - Bene
Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
736 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.7
Business travelers (736)
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Oliver L. Business travelers Canada, July 23, 2014
Great Experience, few quirks

Value, Food, Comfort
9
All in all, a great hotel and what you'd expect from Sheraton. Got the room from Agoda for a great room rate and even included breakfast. The package price was cheaper than even the Holiday Inn, where the breakfast was quite mediocre, though rooms were still decent. The breakfast is a large buffet breakfast with a huge selection, you'll have enough to choose from for longer stays (we stayed two nights, and weren't close to trying everything). We had 4 ppl and two rooms, staff was great to volunteer a connecting room so it was almost as if we had a suite. The taxi stand always has a lot of taxi's waiting and no line up, checking in and out was hassle free with very little waiting time to be attended to. You won't regret staying here, but just a few warnings. The blankets were too heavy, adjusting the room temp to 23C to be comfortable during the day, I ended up sweating the whole night. You'll need to turn down the temp before getting in to bed. Some of the staff were under trained. While not exactly rude, they weren't proactive in finding an answer to questions, but this was mainly the ones staffed outside in the parking/dropoff area, not a huge problem. The lift lobby for the towers can be quite difficult to find, it's like a maze going around the casino and getting from one wing to another seems like a long trek. Especially from the parking garage.
Business travelers July 20, 2014
Room was nice and clean. Good location.

Room, location, connected to malls
7.3
Room was good but not so many staff can speak English. Laundry service was really bad and lower standard. Breakfast was good. Location was great.
Wong P. Business travelers Canada, July 4, 2014
Expectations met

Breakfast, high speed Internet, fitness centre
9.7
Joaquin L. Business travelers Belgium, July 4, 2014
Superb hotel

Price, Location, Environment!
9
Second time I stayed at this place in a short time-span and for good reason. I liked it the first time around back in March and that is why I decided to look for it again this time around. Managed to find it at a reasonable price when all other hotels were charging 1.5x to 3x more for the same period which were only a stone-throw away (comparing similar level, of course). Will stay here again if the price is right.
Pang S. Business travelers Malaysia, June 26, 2014
Nice hotel

location, serivce, view
9.7
Sheraton Macao Hotel is a good location hotel. Around this hotel, you can find a lot things.
Kwong C. Business travelers Hong Kong, June 24, 2014
good

comfortable
7.3
Chenghuan L. Business travelers Taiwan, June 20, 2014
Sheraton Macao Hotel

OK
8
Tham C. Business travelers Hong Kong, June 19, 2014
Close to Airport Convenience

Comfort for the Room, Convenient and Relax
5.3
The quality of the staff a bit low and not willing to give a help even to their member.
Megawati W. Business travelers Indonesia, June 6, 2014
Excellent stay

Big room, central location, friendly staff
9.3
Love the super big room and proximity to other entertainment centres in the region. Value for money because price is really reasonable for the luxury you can enjoy.
Amela T. Business travelers Singapore, June 6, 2014
great. will stay here again

clean rooms, big bathroom, quick check in
10
Stay was great. Staff were attentive. Will stay here again

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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