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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Sheraton Macao Hotel, Cotai Central Macau - Restaurant Sheraton Macao Hotel, Cotai Central Macau - Restaurant Sheraton Macao Hotel, Cotai Central Macau - Restaurant Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Surroundings Sheraton Macao Hotel, Cotai Central Macau - Surroundings Sheraton Macao Hotel, Cotai Central Macau - Nearby Attraction Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Interior Sheraton Macao Hotel, Cotai Central Macau - Guest Room
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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 1154 reviews

Value for Money
8.0
Location
8.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.8
Business travelers (1154)
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Kwok T. Business travelers Hong Kong, August 27, 2015
Value for money

Location, brand, room
8.3
It was a comfortable stay. We have no complaint.
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Marlon F. Business travelers Philippines, August 27, 2015
My Sheraton Experience

Value for money, Location, Staff
10
exceptional experience
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Capt G. Business travelers India, August 22, 2015
staff is rude

spacious, good location and food
6
Staff was not trained well, they were rude and also misguided on the deposit. Typically when a hotel blocks for a deposit, it is a temporary block and the amount gets released after you check out. However here after the person blocked 1000 dollars against my card, he very sheepishly informed me that the money will get released after 2 weeks. Mis-selling at its best
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Wong Y. Business travelers Singapore, August 21, 2015
Value and comfortable stay

Clean, central and value for money
9.3
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Jye C. Business travelers Malaysia, August 15, 2015
I wait for almost 2 hours just to check in!

Room is nice and big
7.7
The waiting time for check in is unacceptable, otherwise this hotel is good
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Hendra N. Business travelers Indonesia, August 14, 2015
good htl

near city , food, and attraction
10
good
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Kevin S. Business travelers Indonesia, August 7, 2015
Wonderfull place to stay and held an big event

Food, Staff, and Facility
8
Comfort and Enjoy
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Kit F. Business travelers China, August 6, 2015
NA
7
This customer has only rated this hotel and has not submitted any comments.
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Kwok Y. Business travelers Afghanistan, August 5, 2015
Staff can be more friendly

Good location, comfy beds
6.3
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Tsui H. Business travelers Hong Kong, August 5, 2015
Not a five star performance

Not much
5
Sheraton Macau doesn't have the right capacity to handle the throughput of the number of customers. I guess the staff is too tired to treat customers properly and politely at minimum level. I waited more than 30min to check in. I thought I was in a 2 star mainland hotel in terms of staff manners in response.
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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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