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Sheraton Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 3896
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1544 reviews

Value for Money
8.1
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
7.5
Solo travelers (1544)
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Jellis D. Solo travelers Philippines, September 20, 2014
Exceptional experience

Location, pool, room
9.7
Beyond my expectation! Nice room, comfortable shower, wow swimming pools, good location, friendly staffs, worth every cent of my money.
Praveer M. Solo travelers India, September 17, 2014
fantastic

casino check in check out
9.3
Dooho K. Solo travelers South Korea, September 13, 2014
comfortable, comfortable hotel

kindly and fast handle
9.7
Lau C. Solo travelers China, September 9, 2014
The reception staff cannot

Hotel room very comfortable
7.3
The hotel room very nice and comfortable, excepted staff customer service need to improve, When check-in at the hotel reception desk the staff promise engage arrange a birthday gift for me.. He didn't follow-up and without delivery commitment. such as out of my expectation
Yuping C. Solo travelers Taiwan, September 8, 2014
good location and nice service

good location,nice service
9.3
Good!I think i will choose it again next time.
Philip P. Solo travelers United States of America, September 4, 2014
Everything good, buffet mediocre

Location
9.7
Checked in by the starwood members area even though I wasn't a member because there was no line, very nice of them. Service outstanding and check in lady extremely helpful with many recommendations. Room 5 star, spacious and comfortable with everything expected. View mainly of adjoining towers, not that I looked for more than 10 seconds. Buffet acceptable but somewhat limited selection, seafood good but steaks and desserts mediocre. I got there late a 930 only an hour before closing, and they were already starting to shut down. No poker room in casino.
Nilwadee O. Solo travelers Thailand, September 3, 2014
Good service

Location swimming pool and dining
8
Very good service nice swimming pool and many restaurant with free transportation
Low J. Solo travelers Singapore, September 3, 2014
Group breakfast

Front office staff, free transport, good sound proof rooms
7.7
It began well with excellent service from the front office staff. Check in was a breeze and they are able offered all general information. One big downside is that the breakfast is not well handled, no matter what time you go down, whether early or late, the queue is always almost an hour wait! i walk away for 2 days as i couldn't wait any longer, not to mention they close the breakfast sharply at 10.30am (understand as they need to turnover for lunch) Com on, its a 3000 rooms hotel!Its understood that they need tour groups to fill up, but shouldn't they open a ballroom to cater for these groups? no offence, tour groups are certain to eat breakfast, I do too! but had to walk away as the queue is simply too long a wait. Besides the breakfast issue, i would love to visit the hotel again...so my next visit will not need to have breakfast included....
Pui S. Solo travelers Hong Kong, August 25, 2014
Convenient location with reasonable price

Convenient, spacious and efficient
8.3
It didn't take much time for check-in and out. Shuttle bus to Taipa port.
Wai Y. Solo travelers Hong Kong, August 18, 2014
relax and good enough.

clean, comfort and quick check out.
9
everything is fine.

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Customer Reviews - Sheraton Macao Hotel, Cotai Central, Macau

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