Excellent 8.2
Based on 123 reviews

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About Sheraton Shanghai Hongkou Hotel


Sheraton Shanghai Hongkou Hotel is located in the North Bund area which is considered to be Shanghai’s Soho district. The perfect location combines Shanghai’s then and now. Stunning examples of the city's modern development can be seen in beautiful views of both Pudong and Puxi. The hotel features 471 spacious guestrooms and suites overlooking the city and North Bund skyline views. Guests will find the greatest comfort with the big pillow, top mattress, cozy duvet, and goose down blankets. Meetings and special events can be held at The Grand Ballroom, Crystal Ballroom, as well as the 11 function rooms. With an ideal location and facilities to match, Sheraton Shanghai Hongkou Hotel is the perfect choice for a memorable stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Ticket service
  • Yoga room
  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Massage(s)
  • Tours
  • Steamroom
  • Water sports (non-motorized)
  • Nightclub

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Postal service
  • Gift/souvenir shop
  • Infirmary
  • Daily housekeeping
  • Check-in/check-out [private]
  • 24-hour security
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Shop(s)
  • Smoking area
  • Lockers
  • Check-in [24-hour]
  • Buzzer/wireless intercom
  • Doorman

For the kids

  • Playground
  • Family room

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 680 CNY
Breakfast Charge (when not included in room rate): 266 CNY
Check-In From: 02:00 PM
Check-Out Until: 11:59 AM
Distance from City Center: 3.0 Km
Distance to Airport: 20 Km
Internet Usage Fee: 90 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 37
Number of Restaurants: 3
Number of Rooms : 471
Parking Fee (per day): 0 CNY
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2011
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 7.9
  • Room Comfort/Standard 8.7
  • Service 7.9
  • Value for Money 8.2
  • Food/Dining 7.6
Sort by

Ching T. from Singapore
Stayed 2 nights in July 2016
Definitely a good stay in Hongkou
Location is just a few steps away from Hailun metro station which is connected to many places of attractions. Room is spacious and suitable for couples who are looking for some quiet moments. Lobby bar's food and beverages are costly though. Will be good if menu prices could be adjusted lower.
Reviewed July 05, 2016

Wai H. from Hong Kong
Stayed 3 nights in February 2016
Good value for money!
Good value for money and services.
Reviewed July 03, 2016

Yoon N. from Singapore
Solo travelers
Stayed one night in February 2016
Non smoking room has cigarette odour
Toiletries were replete, good counter service
Non smoking room has cigarette odour all over... Terrible!
Reviewed February 24, 2016

Pek H. from Singapore
Business travelers
Stayed 4 nights in December 2015
Always the hotel for biz travelers
comfortable, clean & spacious
Awesome n always good for biz travelers. it will be perfect if the rooms have free wifi.
Reviewed December 28, 2015

Jolie C. from Hong Kong
Business travelers
Stayed 2 nights in December 2015
Good stay at Sheraton Shanghai Hongkou Hotel
spacious room, Japanese Restaurant, Night view of the Bund
I stayed at this hotel for a few times and still find it enjoyable experience.
Reviewed December 21, 2015

Zhu X. from Australia
Solo travelers
Stayed 3 nights in December 2015
Clean, great service, friendly staff
Reviewed December 20, 2015

Feifei Q. from Singapore
Business travelers
Stayed 2 nights in April 2015
not a convenient place
location is far (although near to training station)
Reviewed May 11, 2015

ELIZABETH J. from Philippines
Stayed 4 nights in April 2015
ok hotel
not clean,
Reviewed April 23, 2015

Kwan L. from Hong Kong
Business travelers
Stayed 3 nights in April 2015
Nice hotel but a bit too far from shanghai
Nice room nice view great staff
Reviewed April 14, 2015

Ryan M. from Canada
Business travelers
Stayed one night in March 2015
5 star hotel beside the Metro, 2 stops the Bund
Location, Large room, excellent Gym
Stayed for only 1 night, wish it could me more. large room with amazing bathroom and large shower and bath. The gym, spa and Swimming pool were utilized well. 2 stops to the bund and 7 to french concession. 150 RMB taxi ride back from French area.
Reviewed March 23, 2015


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