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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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"Location, Staff and Food was superb!..."

  • Mohammad, Singapore
  • September 30, 2015
  • Area: Location: Surabaya Center
  • Rooms : 348

Room Types
Deluxe 7 days Advance Purchase 10 off
Premium Deluxe 7 days Advance Purchase 10% Off
Club Room 7 days Advance Purchase 10 off
Red Hot Deluxe Room
Red Hot Premium Deluxe
Red Hot Club Room
Deluxe 14 days Advance Purchase 15% off
Premium Deluxe 14 days Advance Purchase 15 off
Club Room 14 days Advance Purchase 15 off
Deluxe Room Non Refundable
Premium Deluxe Non Refundable
Club Room Non Refundable
Club - book by Friday Sale
Deluxe - book by Friday Sale
Premium - book by Friday Sale
Deluxe Special Deal
Deluxe Special Ddeal
Deluxe Weekend
Premium Weekend Special
Deluxe -Mooncake room offer
Club - Mooncake room offer
Premium Ramadan Package
Deluxe Lebaran Package
Premium - Mooncake room offer
Club Lebaran Package
Deluxe - Business Package
Deluxe - Oktoberfest Package
Premier - Business Package
Premium - Oktoberfest Package
Club Room with Club benefits
Club Room - Oktoberfest Package
Club Room Upgrade Promo (10 discount )
Deluxe Suite Upgrade Promo (25 discount)
Deluxe Suite Festive Season
Deluxe Suite Festive Season package
Deluxe Suite
Deluxe Suite - book by Friday Sale
Deluxe Suite
Deluxe Suite Room Non Refundable
Executive Suite Room Non Refundable
Executive Suite
Executive Suite - book by Friday Sale
Executive Suite
Executive Suite Festive Season package
Executive Suite Festive Season
Executive Suite Upgrade Promo (25% discount)


When would you like to stay at this hotel?

Features of Sheraton Surabaya Hotel & Towers

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site


business center

car hire

car park

coffee shop


currency exchange


executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes


smoking area

Sports and Recreation

fitness center


hot tub


outdoor pool

pool (kids)




tennis courts


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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Sale ends soon!

Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and family, and relax for your own leisure. Situated in the heart of Surabaya and next to the city’s most popular shopping center, Tunjungan Plaza, the hotel offers the supreme retreat experience with the finest services. Sheraton Surabaya Hotel & Towers invites you to experience all the comforts of home with 348 guestrooms and suites. For guests who prefer a long-term stay, the hotel recommends 45 upscale apartments to serve you at the highest comfort. Here at Sheraton Surabaya Hotel & Towers, only premium facilities and services are provided. Whether you are here for a business, or even for a wedding, the hotel can satisfy your needs by offering eight spacious function rooms and a grand ballroom fully equipped with technology. With warm and friendly services from staff, Sheraton Surabaya Hotel & Towers is a perfect accommodation which you can enjoy from the moment you step through the front door until the last goodbye.
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
400000 IDR

Breakfast Charge (when not included in room rate)
163350 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
17 Km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
50000 IDR

Reception Open Until
12:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Sheraton Surabaya Hotel & Towers Surabaya - Food, drink and entertainment LinkSheraton
Gather with other guests in the welcoming setting of the Link Sheraton (SM) experienced with Microsoft. Enjoy such complimentary amenities as Internet workstations data ports and printing services. Complimentary wireless Internet access is also available 24 hours a day in the comfort of our lobby restaurants and lounges allowing you to stay in touch with colleagues or loved ones.

Recent customer comments

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from 974 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (974)
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Mohammad T. Families with older children Singapore, September 30, 2015
We'll be back for sure!

Location, Staff and Food was superb!
Our first time in Surabaya and we were there for 2 nights. Great stay & superb location as it is just next to Tunjungan Plaza which is a go-to mall if you're down for retail therapy. Staff were very helpful and were always smiling. Breakfast buffet spread was fantastic. Rooms were spacious and clean which made our stay there really comfortable! Toilets were clean and towels looked fresh. We really enjoyed our stay there and we will definitely be back soon!
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David F. Business travelers Australia, September 27, 2015
Perfect stay

Location, staff, room
Had a wonderful overnight stay in Surabaya, courtesy of the Sheraton. Great location next to the plaza, courteous staff and a comfortable room even though it is a bit dated. I would definitely stay again if I am in Surabaya.
Report this review
Julius R. Families with young children Indonesia, September 26, 2015

Food, clean, comfort
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< Previous page 1 - 10 of 974 reviews Next page >

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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Tunjungan Plaza Shopping Mall (0.0 km)
    Heroes Monument (2.0 km)
  • Mirota Batik Art Center (4.0 km)
    Chinese Quarter (4.0 km)
    Surabaya Zoo (5.0 km)

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Customers like this resort for:
Nearest transport:
  • Pasar Turi Train Station (1.6 Km)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.5 Km)
Customer comments:
  • "Excellent business facilities" , "Large beds" , "Nice breakfast"
Top nearby attractions:
  • Gramedia Bookstore (0.1 Km)
  • Plaza Tunjungan (0.3 Km)
  • Pasar Genteng (0.5 Km)
  • Carrefour Hypermarket (0.9 Km)

Customer Support