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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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"near to mall, friendly staff but the breakfast selection is..."

  • Josephine, Malaysia
  • May 30, 2015
  • Area: Surabaya Center
  • Rooms : 348
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe Special Deal
Deluxe Special Ddeal
Deluxe Surabaya Anniversary
Premium Surabaya Anniversary
Club Surabaya Package
Premium - book by Friday Sale
Club
Deluxe
Deluxe Weekend
Premium Weekend Special
Deluxe Ramadan Package
Club Ramadan Package
Premium Ramadan Package
Deluxe Lebaran Package
Premium Lebaran Package
Club Lebaran Package
Deluxe 7 days Advance Purchase 10 off
Premium Deluxe 7 days Advance Purchase 10% Off
Club Room 7 days Advance Purchase 10 off
Red Hot Deluxe Room
Red Hot Premium Deluxe
Red Hot Club Room
Deluxe 14 days Advance Purchase 15% off
Premium Deluxe 14 days Advance Purchase 15 off
Club Room 14 days Advance Purchase 15 off
Deluxe Room Non Refundable
Premium Deluxe Non Refundable
Club Room Non Refundable
Deluxe
Premium
Club
Club - book by Friday Sale
Deluxe - book by Friday Sale
Deluxe Surabaya Anniversary Package
Premium Surabaya Anniversary Package
Club Surabaya Anniversary Package
Club Room Upgrade Promo (10 discount )
Premium
Deluxe Suite Upgrade Promo (25 discount)
Deluxe Suite Festive Season
Deluxe Suite - book by Friday Sale
Deluxe Suite
Deluxe Suite Room Non Refundable
Deluxe Suite
Deluxe Suite Festive Season package
Executive Suite Festive Season package
Executive Suite
Executive Suite Room Non Refundable
Executive Suite
Executive Suite - book by Friday Sale
Executive Suite Festive Season
Executive Suite Upgrade Promo (25% discount)

 

When would you like to stay at this hotel?

Features of Sheraton Surabaya Hotel & Towers
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

smoking area

Sports and Recreation

fitness center

garden

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Indonesian

 

Book now!

Sale ends soon!

Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and family, and relax for your own leisure. Situated in the heart of Surabaya and next to the city’s most popular shopping center, Tunjungan Plaza, the hotel offers the supreme retreat experience with the finest services. Sheraton Surabaya Hotel & Towers invites you to experience all the comforts of home with 348 guestrooms and suites. For guests who prefer a long-term stay, the hotel recommends 45 upscale apartments to serve you at the highest comfort. Here at Sheraton Surabaya Hotel & Towers, only premium facilities and services are provided. Whether you are here for a business, or even for a wedding, the hotel can satisfy your needs by offering eight spacious function rooms and a grand ballroom fully equipped with technology. With warm and friendly services from staff, Sheraton Surabaya Hotel & Towers is a perfect accommodation which you can enjoy from the moment you step through the front door until the last goodbye. Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
400000 IDR

Breakfast Charge (when not included in room rate)
163350 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
17 Km

Internet Usage Fee
0 USD

Non-Smoking Rooms / Floors
Yes

Number of Bars
3

Number of Floors
28

Number of Restaurants
2

Number of Rooms
348

Parking Fee (per day)
50000 IDR

Reception Open Until
12:00 AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
1995

Year Hotel Last Renovated
2010

Sheraton Surabaya Hotel & Towers Surabaya - Food, drink and entertainment LinkSheraton
Gather with other guests in the welcoming setting of the Link Sheraton (SM) experienced with Microsoft. Enjoy such complimentary amenities as Internet workstations data ports and printing services. Complimentary wireless Internet access is also available 24 hours a day in the comfort of our lobby restaurants and lounges allowing you to stay in touch with colleagues or loved ones.

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.4

from 930 reviews

Value for Money
8.0
Location
9.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
8.0
All reviews (930)
Sort by:
Eka S. Couples Indonesia, June 22, 2015
good location

location, service, toilet
8.3
Great
Ivone H. Families with young children Indonesia, June 18, 2015
Old and smelly hotel, ugly room

Sheraton Surabaya Hotel & Towers
2.7
I booked the club room with the expectation that the room will be bigger! Found very small and smelly old room! The cocktail in the club is so poor! The food in the club is also crap! We ordered room service and it came after an hour! My son was starving! The pool is very dirty too with very sharp rock which could peel your skin easily. The breakfast food is very bad too! Overall this is the worst sheraton we ever stayed! Never again to come back or recommend to anybody
Ira L. Business travelers Indonesia, June 14, 2015
One of the best place to stay in Surabaya

Location, Good food
7.7
Lay K. Families with older children Singapore, June 9, 2015
Good location

Location, Spa, Shopping
6.7
Although food was not fantastic. Stay was pleasant. Staff very friendly. Pool is small.
Latifah R. Business travelers Malaysia, June 3, 2015
good location

location, spacious and comfy
7.3
Strategic located with connection to the shopping mall, thus easy to find foods and cafe. The bed was very comfortable and spacious room. The food was not up to the 5* standard though.
Yi Y. Solo travelers Australia, May 31, 2015
good

location,
8
good
Josephine S. Business travelers Malaysia, May 30, 2015
Quite and big room

Friendly staff, food at breakfast was not that great
7.7
Josephine S. Business travelers Malaysia, May 30, 2015
Nice and easy to access to mall

near to mall, friendly staff but the breakfast selection is very limited.
5.7
Josephine S. Business travelers Malaysia, May 28, 2015
Nice hotel to stay in

Room was nice and the staff was friendly and helpful too
7.7
Josephine S. Business travelers Malaysia, May 28, 2015
Good location easy access to shopping mall

Nice room and pleasant staffs
7.7
< Previous page 1 - 10 of 930 reviews Next page >

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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Tunjungan Plaza Shopping Mall (0.0 km)
    Heroes Monument (2.0 km)
  • Mirota Batik Art Center (4.0 km)
    Chinese Quarter (4.0 km)
    Surabaya Zoo (5.0 km)



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Customers like this resort for:
Nearest transport:
  • Pasar Turi Train Station (1.6 Km / 20 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.5 Km)
Customer comments:
  • "Excellent business facilities" , "Large beds" , "Nice breakfast"
Top attractions in the area:
  • Gramedia Bookstore (0.1 Km / 2 min walk)
  • Plaza Tunjungan (0.3 Km / 4 min walk)
  • Pasar Genteng (0.5 Km / 6 min walk)
  • Carrefour Hypermarket (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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