or

Enter your dates to check availability and book this hotel

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

Book now!

"Location, Staff, and everything else..."

  • Kwee, Indonesia
  • December 13, 2014
  • Area: Location: Surabaya Center
  • Rooms : 348
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 500,000 hotels
  • Here to help in
    English & 12 languages
Don't wait until it's too late! Book now so you don't miss out on today's rate. Agoda Tip

Book Now Pay Later

Available now on thousands of hotel rooms worldwide.

Book smarter. Book agoda.

Room Types
Max
Rates
Deluxe Special Deal
Deluxe Special Ddeal
Deluxe Festive Season Package
Premium Festive Season Package
Club Festive Season package
Premium - book by Friday Sale
Club
Deluxe
Deluxe Festive Season Package
Premium Festive Season Package
Club Festive Season Package
Club Room Upgrade Promo (10 discount )
Premium
Deluxe 7 days Advance Purchase 10 off
Premium Deluxe 7 days Advance Purchase 10% Off
Club Room 7 days Advance Purchase 10 off
Red Hot Deluxe Room
Red Hot Premium Deluxe
Red Hot Club Room
Deluxe 14 days Advance Purchase 15% off
Premium Deluxe 14 days Advance Purchase 15 off
Club Room 14 days Advance Purchase 15 off
Deluxe Room Non Refundable
Premium Deluxe Non Refundable
Club Room Non Refundable
Deluxe
Premium
Club
Club - book by Friday Sale
Deluxe - book by Friday Sale
Deluxe Suite - book by Friday Sale
Deluxe Suite
Deluxe Suite Room Non Refundable
Deluxe Suite Upgrade Promo (25 discount)
Deluxe Suite Festive Season Package
Deluxe Suite
Deluxe Suite Festive Season package
Executive Suite Festive Season package
Executive Suite
Executive Suite Festive Season Package
Executive Suite Upgrade Promo (25% discount)
Executive Suite Room Non Refundable
Executive Suite
Executive Suite - book by Friday Sale

 

When would you like to stay at this hotel?


Photos of Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Room
Deluxe Room
Sheraton Surabaya Hotel & Towers Surabaya - Premium Room
Premium Room
Sheraton Surabaya Hotel & Towers Surabaya - Club Room
Club Room
Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite
Deluxe Suite
Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living Room
Deluxe Suite Living Room
Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite
Executive Suite
Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living Room
Executive Suite Living Room
Sheraton Surabaya Hotel & Towers Surabaya - Bathroom
Bathroom
Sheraton Surabaya Hotel & Towers Surabaya - Swimming Pool
Swimming Pool
Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Fitness
Sheraton Fitness
Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Entrance
Kafe Bromo Entrance
Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Dining
Kafe Bromo Dining
Sheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese Restaurant
Lung Yuan Chinese Restaurant
Sheraton Surabaya Hotel & Towers Surabaya - Kawi Lounge
Kawi Lounge
Sheraton Surabaya Hotel & Towers Surabaya - Link Sheraton
Link Sheraton
Sheraton Surabaya Hotel & Towers Surabaya - Club Lounge
Club Lounge
Sheraton Surabaya Hotel & Towers Surabaya - Lobby Area
Lobby Area
Sheraton Surabaya Hotel & Towers Surabaya - Sriwijaya Boardroom
Sriwijaya Boardroom
Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Ballroom
Sheraton Ballroom
Sheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer
Grand Ballroom - Foyer
Features of Sheraton Surabaya Hotel & Towers
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shops

smoking area

Sports and Recreation

fitness center

garden

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

Book now!

Sale ends soon!

Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and family, and relax for your own leisure. Situated in the heart of Surabaya and next to the city’s most popular shopping center, Tunjungan Plaza, the hotel offers the supreme retreat experience with the finest services. Sheraton Surabaya Hotel & Towers invites you to experience all the comforts of home with 348 guestrooms and suites. For guests who prefer a long-term stay, the hotel recommends 45 upscale apartments to serve you at the highest comfort. Here at Sheraton Surabaya Hotel & Towers, only premium facilities and services are provided. Whether you are here for a business, or even for a wedding, the hotel can satisfy your needs by offering eight spacious function rooms and a grand ballroom fully equipped with technology. With warm and friendly services from staff, Sheraton Surabaya Hotel & Towers is a perfect accommodation which you can enjoy from the moment you step through the front door until the last goodbye. Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
400000 IDR

Breakfast Charge (when not included in room rate)
163350 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
17 Km

Internet Usage Fee
0 USD

Non-Smoking Rooms / Floors
Yes

Number of Bars
3

Number of Floors
28

Number of Restaurants
2

Number of Rooms
348

Parking Fee (per day)
50000 IDR

Reception Open Until
12:00 AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
1995

Year Hotel Last Renovated
2010

Sheraton Surabaya Hotel & Towers Surabaya - Food, drink and entertainment LinkSheraton
Gather with other guests in the welcoming setting of the Link Sheraton (SM) experienced with Microsoft. Enjoy such complimentary amenities as Internet workstations data ports and printing services. Complimentary wireless Internet access is also available 24 hours a day in the comfort of our lobby restaurants and lounges allowing you to stay in touch with colleagues or loved ones.

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.5

from 785 reviews

Value for Money
8.0
Location
9.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
8.1
All reviews (785)
Kwee Y. Families with older children Indonesia, December 13, 2014
Excellent

Location, Staff, and everything else
10
It was excellent. Great location, friendly and helpful staff, wide selection and great quality of food.
Hendry S. Families with young children Indonesia, December 9, 2014
A Middle of town stay

The strategic location, a nice view of Surabaya city, a nice facilities
6.3
A good location hotel in the middle of Surabaya city. However, I don't find the place quiet a family friendly
Diana H. Business travelers Indonesia, December 7, 2014
very bad traffic

locations
7.3
the room and the room service are great. but the traffic, especially at the lobby area (drop off point) in the hotel was very bad. Somehow the staff allows cars to park in the drop off point of the hotel (yes, all cars are conviniently parked in the so called drop off point) Making it very difficult for hotel guest to drop their luggage or to drop off there (its a drop off point). and many of the cars parked does not belong to the hotel's guests. the vallet staff just issued valley parking ticket at their convinient and charged them with IDR 100,000 (not sure the money will go to sheraton management or to their pockets). this situation really bad, on the 6 Dec 2014, i belive there is a wedding party held in the hotel, and yet same thing happened again. all cars parked at the drop off point lobby. and when i was waiting there i can hear how the vallet staff conviniently issued vallet parking for non hotel guest by charging them IDR 100,000. i was going for dinner with my friends, and they were picking me from the hotel lobby. and since the hotel drop off point lobby is full with cars, i have to wait for my friend at the round about area in front of the drop off point. and i can see some of the wedding guest had to walk from the drop off point with their heels and gowns, coz yes once again the drop off lobby is full with cars (parked) and the next day, i was going to airport, though there were no party held in hotel, the drop off point were full with cars (parked there conviniently). when my friend picking me to go airport, there is no space for my friend's car in the drop off point, and i have to drag my huge luggage from drop off point to my friend's car in the round about area. is this a 5 stars hotel or some motel? in think sheraton really need to figure out these matters.

Book now!

Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Tunjungan Plaza Shopping Mall (0.0 km)
    Heroes Monument (2.0 km)
  • Mirota Batik Art Center (4.0 km)
    Chinese Quarter (4.0 km)
    Surabaya Zoo (5.0 km)



Customers who looked at this Resort were also interested in......

Bumi Surabaya City Resort

Bumi Surabaya City Resort

Fantastic 8.3

from 257 reviews

Hotel Area: Surabaya Center

Staff, classic interiors & super clean, near & tidy. Mohd, Singapore November 23, 2014
JW Marriott Surabaya Hotel

JW Marriott Surabaya Hotel

Fantastic 8.6

from 522 reviews

Midtown Hotel

Midtown Hotel

Very Good 7.7

from 1507 reviews

Hotel Area: Surabaya Center

Location, Cleanliness, English Speaking. Patrick, Singapore November 27, 2014
Meritus Surabaya City Centre

Meritus Surabaya City Centre

Fantastic 8.1

from 728 reviews

Hotel Area: Surabaya Center

Customers like this resort for:
Nearest transport:
  • Pasar Turi Train Station (1.6 Km / 20 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.5 Km)
Customer comments:
  • "Excellent business facilities" , "Large beds" , "Nice breakfast"
Top attractions in the area:
  • Tunjungan Plaza (0.1 Km / 2 min walk)
  • Gramedia Bookstore (0.1 Km / 2 min walk)
  • Tunjungan Plaza Mall (0.3 Km / 4 min walk)
  • Plaza Tunjungan (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


AS-AGWEB-3C01