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Customers like this hotel for:
    Nearest transport:
  • Pasar Turi Train Station (1.6 Km / 20 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (14.5 Km)
    Customer comments:
  • "Excellent business facilities", "Large beds", "Nice breakfast"
    Top attractions in the area:
  • Gramedia Bookstore (0.1 Km / 2 min walk)
  • Plaza Tunjungan (0.3 Km / 4 min walk)
  • Pasar Genteng (0.5 Km / 6 min walk)
  • Carrefour Hypermarket (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Choose your room
Not included in room price: Hotel tax 10%, Service charges 10%
October 07, 2015 - October 09, 2015 | 2 nights
Nights Check-out
Room Types Max
Today's price
No. Rooms
Best seller – limited supply!
Deluxe - oktoberfest package
Breakfast Included
USD 211.74 88.31
Special Conditions
Our last 3 rooms
Premium deluxe non refundable
USD 211.74 92.56
Our last room!
Club room - oktoberfest package
Breakfast Included
USD 211.74 94.21
Special Conditions
Our last 2 rooms
USD 211.74 103.10
Special Conditions
Our last room!
Club room non refundable
Breakfast Included
USD 211.74 106.68
Our last room!
USD 211.74 113.69
Special Conditions
Our last room!
Breakfast Included
USD 211.74 127.80
Special Conditions
Our last room!
Deluxe suite room non refundable
Breakfast Included
USD 225.96
Our last room!
Deluxe suite
Breakfast Included
USD 247.08
Special Conditions
Our last room!
Executive suite room non refundable
Breakfast Included
USD 331.84
Our last room!
Executive suite
Breakfast Included
USD 352.96
Special Conditions
Our last room!

Features of Sheraton Surabaya Hotel & Towers

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Sale ends soon!
Resort Description
Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and...see more Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and family, and relax for your own leisure. Situated in the heart of Surabaya and next to the city’s most popular shopping center, Tunjungan Plaza, the hotel offers the supreme retreat experience with the finest services. Sheraton Surabaya Hotel & Towers invites you to experience all the comforts of home with 348 guestrooms and suites. For guests who prefer a long-term stay, the hotel recommends 45 upscale apartments to serve you at the highest comfort. Here at Sheraton Surabaya Hotel & Towers, only premium facilities and services are provided. Whether you are here for a business, or even for a wedding, the hotel can satisfy your needs by offering eight spacious function rooms and a grand ballroom fully equipped with technology. With warm and friendly services from staff, Sheraton Surabaya Hotel & Towers is a perfect accommodation which you can enjoy from the moment you step through the front door until the last goodbye.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (972)

Business travelers (397)

Couples (180)

Solo travelers (93)

Families with young children (196)

Families with older children (69)

Groups (37)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (972)
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Mohammad H. Families with older children
Singapore, October 04, 2015
We'll be back for sure!

Location, Staff and Food was superb!
Our first time in Surabaya and we were there for 2 nights. Great stay & superb location as it is just next to Tunjungan Plaza which is a go-to mall if you're down for retail therapy. Staff were very helpful and were always smiling. Breakfast buffet spread was fantastic. Rooms were spacious and clean which made our stay there really comfortable! Toilets were clean and towels looked fresh. We really enjoyed our stay there and we will definitely be back soon!
David F. Business travelers
Australia, September 29, 2015
Perfect stay

Location, staff, room
Had a wonderful overnight stay in Surabaya, courtesy of the Sheraton. Great location next to the plaza, courteous staff and a comfortable room even though it is a bit dated. I would definitely stay again if I am in Surabaya.
JULIUS R. Families with young children
Indonesia, September 27, 2015

Food, clean, comfort
mohamed N. Couples
Sri Lanka, October 05, 2015

mosquitoes bit us
Have mosquitoes in the room
rizal C. Families with young children
Indonesia, September 25, 2015
Sheraton hotel surabaya

Located in the center of the city. Next to one of the biggest shopping mall in surabaya
The staffs are friendly, clean, room size is ok
Keng L. Business travelers
Malaysia, September 21, 2015
Nice Old Hotel in a Great Location

Quality, Location, Staff
The hotel is old, but well maintained. You can see it in the corners and bathroom fixtures. The rooms is nice quality and everything works. The bed is nice and comfortable. Being right next to Tunjungan Plaza makes access very easy and convenient. There is also lots of street found outside. The staff give good service. So I would recommend other to stay here.
Gunawan T. Business travelers
Indonesia, September 21, 2015
good location

clean, good location, friendly staff
clean room, good breakfast, friendly staff n proffesional
Denis N. Couples
Australia, September 17, 2015
great hotel great location

location service and staff
most satisfying
Krishnamoorthy R. Business travelers
India, August 29, 2015
good service, location and food

Service, Location and Food
Ravi C. Business travelers
Malaysia, August 30, 2015
aug 2015

location food and staff service

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Sale ends soon!

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