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Best rates for your dates:
Not included in room price: Service charge 10%, Sales tax 10%
May 6, 2016 - May 8, 2016 | 2 nights
Room types Max
Price per night
Rooms
Best seller – limited supply!
Deluxe Room Prepaid Rate

USD 224.64 97.34
Non–refundable!

Limited rooms available!
Premium Room Prepaid Rate

USD 224.64 108.58
Non–refundable!

Limited rooms available!
Club Room Prepaid Rate

USD 224.64 123.55
Non–refundable!

Limited rooms available!
Deluxe Suite Prepaid Rate

USD 250.10
Non–refundable!

Limited rooms available!
Executive Suite Prepaid Rate

USD 362.42
Non–refundable!

Our last 4 rooms

About Sheraton Surabaya Hotel & Towers

Description

Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and family, and relax for your own leisure. Situated in the heart of Surabaya and next to the city’s most popular shopping center, Tunjungan Plaza, the hotel offers the supreme retreat experience with the finest services. Sheraton Surabaya Hotel & Towers invites you to experience all the comforts of home with 348 guestrooms and suites. For guests who prefer a long-term stay, the hotel recommends 45 upscale apartments to serve you at the highest comfort. Here at Sheraton Surabaya Hotel & Towers, only premium facilities and services are provided. Whether you are here for a business, or even for a wedding, the hotel can satisfy your needs by offering eight spacious function rooms and a grand ballroom fully equipped with technology. With warm and friendly services from staff, Sheraton Surabaya Hotel & Towers is a perfect accommodation which you can enjoy from the moment you step through the front door until the last goodbye.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • taxi service

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian
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Policies

Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400000 IDR
Breakfast Charge (when not included in room rate): 163350 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 17 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 28
Number of Restaurants: 2
Number of Rooms : 348
Parking Fee (per day): 50000 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1995
Year Hotel Last Renovated: 2010
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Important notice

The property is undergoing renovation from April 1, 2016 to June 30, 2016. There will be some areas affected by the noise during this time.
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Verified traveler reviews

Filter by traveler type
All reviews (1069)

Business travelers (437)

Couples (202)

Solo travelers (97)

Families with young children (219)

Families with older children (76)

Groups (38)

Excellent
8.4
Hotel Condition/Cleanliness
8.5
Facilities
8.6
Location
9.1
Room Comfort/Standard
8.6
Staff Performance
8.5
Value for Money
8.0
Food/Dining
8.0

8 Stephany T.
Indonesia
May 05, 2016
Good
Good service

8.4 Ah T.
Malaysia
May 04, 2016
ok
It was quite noisy on the day we checked in as renovation was on going. To have more varieties for the buffet breakfast as it was the same throughout the many days we were there. Overall it's quite an enjoyable stay as the location is very good & hotel staff are very friendly and helpful.

9.2 Teddy A.
Indonesia
April 30, 2016
Good Biz hotel
Clean, good location and attentive service. Recommended for short stay for business and leisure.

9.6 JOSAHERA T.
Indonesia
April 28, 2016
Great
Great

7.2 LIM R.
Singapore
April 16, 2016
Customers' Point Of Views
How I wish further improvements could be made. (1) All taps to be fixed with Mixer taps in the bathroom for ease of operation. (2) Extra power point & internet connection must be standard features this day to cater for biz usage. (3) All rooms should come with breakfast with an opt out request that determines the different in tariff charged for the different types of room.

7.6 samihah S.
Indonesia
April 17, 2016
Great location
Next shoping mall

10 Amalia L.
Indonesia
April 13, 2016
Since the last 2 months, I always travel to Suraba
See above

8.4 Sushil D.
India
April 12, 2016
Good
All good

10 Boon N.
Singapore
April 09, 2016
Restaurant Management
Staff are friendly, attentive and helpful...

10 AGUS S.
Indonesia
April 07, 2016
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Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.


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