Your search details

Where would you like to go?
Saved favorites
Last viewed
More about this hotel:
    Nearest transport:
  • Pasar Turi Train Station (1.6 Km / 20 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (14.5 Km)
    Customer comments:
  • "Excellent business facilities", "Large beds", "Nice breakfast"
    Top nearby attractions:
  • Gramedia Bookstore (0.1 Km / 2 min walk)
  • Top Ten & Coyote Bar (0.3 Km / 4 min walk)
  • Plaza Tunjungan (0.3 Km / 4 min walk)
  • Vertical Six Club (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia

You can see all your saved hotels in the 'My favorite hotels' list.
Your room choices
Not included in room price: Service charges 10%, Hotel tax 10%
February 10, 2016 - February 12, 2016 | 2 nights
Room Types Max
Price per night
Best seller – limited supply!
Deluxe Room Non Refundable
USD 221.07 76.64

Our last room!
Premium Deluxe Non Refundable
USD 221.07 87.69

Our last room!
USD 221.07 96.38
Special Conditions

Our last 3 rooms
USD 221.07 107.44
Special Conditions

Our last room!
Breakfast Included
USD 221.07 122.17
Special Conditions

Limited rooms available!
Deluxe Suite Room Non Refundable
Breakfast Included
USD 226.97

Our last room!
Deluxe Suite
Breakfast Included
USD 246.71
Special Conditions

Our last 3 rooms
Executive Suite Room Non Refundable
Breakfast Included
USD 337.50

Our last room!
Executive Suite
Breakfast Included
USD 357.25
Special Conditions

Our last room!
There are no rooms matching your criteria. You can see more rooms by updating your filters.

Features of Sheraton Surabaya Hotel & Towers

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

Book now!

Sale ends soon!
Resort Description
Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and...see more Sheraton Surabaya Hotel & Towers is considered the perfect place to conduct business meetings, catch up with friends and family, and relax for your own leisure. Situated in the heart of Surabaya and next to the city’s most popular shopping center, Tunjungan Plaza, the hotel offers the supreme retreat experience with the finest services. Sheraton Surabaya Hotel & Towers invites you to experience all the comforts of home with 348 guestrooms and suites. For guests who prefer a long-term stay, the hotel recommends 45 upscale apartments to serve you at the highest comfort. Here at Sheraton Surabaya Hotel & Towers, only premium facilities and services are provided. Whether you are here for a business, or even for a wedding, the hotel can satisfy your needs by offering eight spacious function rooms and a grand ballroom fully equipped with technology. With warm and friendly services from staff, Sheraton Surabaya Hotel & Towers is a perfect accommodation which you can enjoy from the moment you step through the front door until the last goodbye.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1038)

Business travelers (418)

Couples (198)

Solo travelers (96)

Families with young children (212)

Families with older children (76)

Groups (38)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1038)
Sort by:
ChiaWei C. Business travelers
Taiwan, February 04, 2016
Awesome experience

Food bed staff
chandra D. Families with young children
Indonesia, January 30, 2016

1.dekat mall 2.harga 3.staff friendly
Overall no problem
Sergio P. Business travelers
Indonesia, January 25, 2016
Perfect Business Hotel

Location, Staff, Food
It was a great stay as usual, i normally take this hotel when i am in Surabaya for Business, the location is great and the staff is fast and helpful.
Nurul Y. Families with young children
Indonesia, January 03, 2016
Nice hotel, nice staff, nice location.

The hotel was clean and very comfort for me and my family. Nice staf during staying there with nice smile and information. Also nice location to tunjungan plaza mall which can easily shopping.
Very2 nice... absolutely nice hotel
Ronnapop V. Business travelers
Thailand, December 28, 2015
Too many dust in the room. Will return, though.

Location, Next to the mall, Facilities
I was a regular customer. Always had good experiences but not this time. Too many dust in the room. Not sure what was the reason. Maybe the construction nearby? But maid should make sure the cleanliness of the room before. Also, mosquito keeping me awake. Bad experience. Need to turn on the light the whole night. Anyway, will return next time and hope everything will improve.
keiko S. Families with young children
Indonesia, December 20, 2015
everything ok.

1. nice christmas tree. 2. Closed to mall tunjungan plaza. 3. Nice room and bed is large
The room smell not good (bau muntah), then I told the cleaning service to clean up the room. After the room cleaned, the smell gone.
Komal G. Couples
India, December 23, 2015

Spacious and comfortable rooms. Great location. Can go walking to Ciputra Mall. Excellent food
Anwar A. Families with older children
Singapore, December 17, 2015
Location convenience and friendly staff

The location which is next to Tunjungan Plaza, centrally located which makes it near to Ampel, and other places of attractions, and friendly and courteous staff.
Had a wonderful stay at Sheraton. The staff were helpful and friendly, and mostly courteous. The location which is next to Tunjungan Plaza had made this hotel a hotel of choice for families on holiday especially those with young children. Though the surrounding of the hotel is undergoing development, however, we did not suffer noise or other disamenities. Highly recommended and considering a repeat stay at the next visit to Surabaya.
Chua H. Business travelers
Singapore, December 10, 2015
Sheraton Surabaya

Location, price, staff
For business traveller, this is a great hotel
angky R. Families with young children
Indonesia, December 09, 2015
Young Children Friendly Hotel

Friendly Staff, good food, good place
My two young children love to stay here. it's easy to go to mall. The pool good for young children, eventhough the tile sometimes a lil bit rough for children.

Book now!

Sale ends soon!

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.