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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Ballroom Sheraton Surabaya Hotel & Towers Surabaya - Sriwijaya Boardroom Sheraton Surabaya Hotel & Towers Surabaya - Link Sheraton Sheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer
Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
638 reviews

Value for Money
8.0
Location
9.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.7
Food/Dining
8.0
All reviews (638)
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Aik P. Business travelers Singapore, May 14, 2014
Clean comfort

Near to shopping center
8.7
Very clean, professional hotel, next to Tunjunga Plaza, lots of shopping and restuarants. Very functional facilities in the room as well. Highly recommended for Surabaya.
Barry C. Groups Singapore, May 6, 2014
Good class and convenient. Slightly pricey

Next to mall and friendly staffs.
8.3
Good overall experience. Very helpful and Friendly check in staffs at the reception.
Lies B. Business travelers Indonesia, May 6, 2014
simple, clean and easy to be access

clean, easy to access, near foodstall
7.3
its good to stay there
Chariya R. Business travelers Thailand, May 3, 2014
Great hotel

big room,great location and great services
9.3
I always stay here everytime I travel to Surabaya. The hotel was great and good services. Just disappointed about breakfast asI stayed on excutive floor and they served rotten fruit
Yandi T. Business travelers Indonesia, April 29, 2014
Clean, Big

Clean, Big, Near City
8
Chi M. Business travelers Singapore, April 25, 2014
very prestigious hotel

nice and clean room
8.7
the room are nicely equip with modern amenities.
Able L. Business travelers Malaysia, April 25, 2014
Hotel is a bit old

A shopping mall next to it
7
For the price I have paid, I think I should be able to get a newer hotel. The hotel seems to have done a minor refurbishments as I see full lengths mirrors on the wall in the room and toilet. Toilet faucets are old and even seem worn out. Despite all these, there is Tunjungan Plaza mall next to it.
Rachel L. Business travelers Singapore, April 25, 2014
Recommended Hotel

Bed, room, service
8
Hotel stay in Sheraton was good and value for its money. It's very spacious and comfortable. Staff were very friendly towards us.
Rachel L. Business travelers Singapore, April 25, 2014
Recommended Hotel

Bed, Breakfast, staff
8
Hotel stay in Sheraton was good and value for its money. It's very spacious and comfortable. Food served during breakfast was good as well. Staff were very friendly towards us.
Yuliani S. Families with young children Indonesia, April 19, 2014
A little bit disappointed...

High speed internet access, fast check in and check out, great breakfast
8
I have fast check in through club reception on 20th floor. Got welcome drink and fruits on room. High speed internet access on room and great breakfast. But a few things make me disappointed : my bed have two spot / stain before I use it, so it was annoying wondering what stain is that. pool area was not clean enough, a lot of ants near the chair and no pool towels that afternoon at the counter.

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Sheraton Surabaya Hotel & Towers Surabaya - Hotel ExteriorSheraton Surabaya Hotel & Towers Surabaya - Deluxe RoomSheraton Surabaya Hotel & Towers Surabaya - Premium RoomSheraton Surabaya Hotel & Towers Surabaya - Club RoomSheraton Surabaya Hotel & Towers Surabaya - Deluxe SuiteSheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Executive SuiteSheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Lobby AreaSheraton Surabaya Hotel & Towers Surabaya - Club LoungeSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo EntranceSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo DiningSheraton Surabaya Hotel & Towers Surabaya - BathroomSheraton Surabaya Hotel & Towers Surabaya - Swimming PoolSheraton Surabaya Hotel & Towers Surabaya - Sheraton FitnessSheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese RestaurantSheraton Surabaya Hotel & Towers Surabaya - Kawi LoungeSheraton Surabaya Hotel & Towers Surabaya - Sheraton BallroomSheraton Surabaya Hotel & Towers Surabaya - Sriwijaya BoardroomSheraton Surabaya Hotel & Towers Surabaya - Link SheratonSheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer

Customer Reviews - Sheraton Surabaya Hotel & Towers, Surabaya

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