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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Interior Sheraton Surabaya Hotel & Towers Surabaya - Meeting Room Sheraton Surabaya Hotel & Towers Surabaya - Recreational Facilities Sheraton Surabaya Hotel & Towers Surabaya - Meeting Room Sheraton Surabaya Hotel & Towers Surabaya - Bathroom Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Food and Beverages Sheraton Surabaya Hotel & Towers Surabaya - Food and Beverages Sheraton Surabaya Hotel & Towers Surabaya - Food and Beverages Sheraton Surabaya Hotel & Towers Surabaya - Business Center Sheraton Surabaya Hotel & Towers Surabaya - Business Center
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Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 68 reviews

Value for Money
8.1
Location
9.4
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
8.2
Families with older children (68)
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Lay K. Families with older children Singapore, June 9, 2015
Good location

Location, Spa, Shopping
6.7
Although food was not fantastic. Stay was pleasant. Staff very friendly. Pool is small.
Kwee Y. Families with older children Indonesia, December 13, 2014
Excellent

Location, Staff, and everything else
10
It was excellent. Great location, friendly and helpful staff, wide selection and great quality of food.
Sumarni B. Families with older children Singapore, November 29, 2014
Excellent service

Best staff, good food & reasonable price
8.7
Great, value for money
Henny K. Families with older children Indonesia, October 2, 2014
Perfect Location to mall

location, staff & clean
10
Tunjungan Plaza mall is just next door.
Dionne G. Families with older children Indonesia, September 21, 2014
Best hotel in Surabaya?

Great location, well-mannered staffs, impeccable service.
8.7
I was there for a friend's wedding over the weekend and i must say that they have managed to impress me during my stay there. Will come back to Sheraton whenever i have to be in Surabaya.
Kwee Y. Families with older children Indonesia, September 11, 2014
Strategic location at the heart of Surabaya

Location, Staff Performance, Value for money
9.3
It was pleasant as always. Nothing you can really complaining about, the staff were all friendly and helpful, food was excellent, and location is definitely unbeatable.
Lilian W. Families with older children Indonesia, August 31, 2014
Great Location but service a bit slow

Location, Afternoon Cocktail and comfortable bed
7.3
Overall, it was good to stay in there. They have to improve their service as it was a bit slow when we asked for towel.
Yunani S. Families with older children Indonesia, August 2, 2014
Nice hotel

comfort, clean, good location
8.3
nice hotel and location
Kwee Y. Families with older children Indonesia, May 29, 2014
Great!

Location, staff, and value for money.
9.3
It was excellent as usual. No other hotel beat Sheraton for location. The staff are all very friendly and attentive. The room and bathroom are clean, neat, spacious and well equipped. The bedding is very comfortable. TV has various international channels. Wi-Fi is pretty fast. The only setback is that the room we stay, the aircon doesn't seem to be working properly, the panel is hanging, and it doesn't see to get as cold as usual. But, it can be my imagination. We stayed at room number 1719.
Kwee Y. Families with older children Indonesia, March 8, 2014
Excellent

Location, staff performance, and good standard of luxury international hotel
9
It was excellent as usual. No other hotel beat Sheraton for location. The staff are all very friendly and helpful. The room and bathroom are clean, neat, spacious and well equipped. The bedding is very comfortable. TV has various international channels. Wi-Fi is pretty fast.

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Customer Reviews - Sheraton Surabaya Hotel & Towers, Surabaya

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