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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

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All reviews (939)
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Jang F. Business travelers Indonesia, July 23, 2015
Dining a bit overpriced

Room location and staff
8.3
I feel comfortable and definetly will come back to stay
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Eka S. Couples Indonesia, June 22, 2015
good location

location, service, toilet
8.3
Great
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Ivone H. Families with young children Indonesia, June 18, 2015
Old and smelly hotel, ugly room

Sheraton Surabaya Hotel & Towers
2.7
I booked the club room with the expectation that the room will be bigger! Found very small and smelly old room! The cocktail in the club is so poor! The food in the club is also crap! We ordered room service and it came after an hour! My son was starving! The pool is very dirty too with very sharp rock which could peel your skin easily. The breakfast food is very bad too! Overall this is the worst sheraton we ever stayed! Never again to come back or recommend to anybody
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Ira L. Business travelers Indonesia, June 14, 2015
One of the best place to stay in Surabaya

Location, Good food
7.7
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Lay K. Families with older children Singapore, June 9, 2015
Good location

Location, Spa, Shopping
6.7
Although food was not fantastic. Stay was pleasant. Staff very friendly. Pool is small.
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Latifah R. Business travelers Malaysia, June 3, 2015
good location

location, spacious and comfy
7.3
Strategic located with connection to the shopping mall, thus easy to find foods and cafe. The bed was very comfortable and spacious room. The food was not up to the 5* standard though.
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Yi Y. Solo travelers Australia, May 31, 2015
good

location,
8
good
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Josephine S. Business travelers Malaysia, May 30, 2015
Quite and big room

Friendly staff, food at breakfast was not that great
7.7
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Josephine S. Business travelers Malaysia, May 30, 2015
Nice and easy to access to mall

near to mall, friendly staff but the breakfast selection is very limited.
5.7
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Josephine S. Business travelers Malaysia, May 28, 2015
Nice hotel to stay in

Room was nice and the staff was friendly and helpful too
7.7
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Customer Reviews - Sheraton Surabaya Hotel & Towers, Surabaya

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