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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Room Sheraton Surabaya Hotel & Towers Surabaya - Premium Room Sheraton Surabaya Hotel & Towers Surabaya - Club Room Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living Room Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living Room Sheraton Surabaya Hotel & Towers Surabaya - Lobby Area Sheraton Surabaya Hotel & Towers Surabaya - Club Lounge Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Entrance Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Dining Sheraton Surabaya Hotel & Towers Surabaya - Bathroom Sheraton Surabaya Hotel & Towers Surabaya - Swimming Pool Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Fitness Sheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese Restaurant Sheraton Surabaya Hotel & Towers Surabaya - Kawi Lounge
Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Ballroom Sheraton Surabaya Hotel & Towers Surabaya - Sriwijaya Boardroom Sheraton Surabaya Hotel & Towers Surabaya - Link Sheraton Sheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer
Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
295 reviews

Value for Money
8.2
Location
8.9
Staff Performance
8.6
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
8.1
Business travelers (295)
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Eric S. Business travelers Indonesia, October 12, 2014
great Hotel

location, clean, service
9.3
Great locaation, great staff performance, the price not so expensive for 5 stars hotel
Akira S. Business travelers Japan, October 10, 2014
good location and nce view

ths hotel is loated nearby th big shopping center. and convenient loatin and frindly staff
6
it was so convenient to purchase something at nearby shopping center.
Teo C. Business travelers Malaysia, October 9, 2014
very convenience location

attached to mall, quick internet
8
Narendra D. Business travelers United States of America, October 3, 2014
Tired and rundown

Location, location location
5.3
Below average for a 5* property charging topmost dollars in the city. Carpets and linen and towels are all worn out. There is "plunger" type coffee maker that is no match for a drip type. Coffee quality is poor, work desk is minimal, internet is good. Shower is below acceptable standards for a 5* hotel the shower head is clogged with water barely dripping. Hot water is at extreme temperature posing a serious burn risk. Will try another 5* hotel in town next time. "
Chee Y. Business travelers Singapore, September 27, 2014
Convenient location

location, comfort and clean
7.7
Certainly enjoyed it
Lim K. Business travelers Singapore, September 15, 2014
Not so grand hotel though can still improve

Bedding, Aircon & Spacious
6.7
Tidak apa apa. I would prefer a WC Spray for the toilet bowl. The tap is difficult to use and it should change to the mixer tap especially for the bathroom. However, I must said your service staff & cleaners are good. Hope you can improve in this area so that I may come again.
Imral S. Business travelers Singapore, September 8, 2014
Amazing Hotel

Service, Warmth and Food
10
Simply great, the warmth of the staff is outstanding
Chariya R. Business travelers Thailand, September 6, 2014
Great location

Friendly staff , next to shopping center and nice breakfast
10
I always at Sheraton every time I come to Surabaya. It is the best hotel and located next to shopping center. The staffs were excellent and very helpful
Rianasari N. Business travelers Indonesia, August 30, 2014
big room and bed, good food, near to mall

food, room, location
8
Great
Fareed S. Business travelers Malaysia, August 30, 2014
great good luxury

location food spa
8
as usual this hotel served me well. good location and good food. easy to move around and next to shopping mall.

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Sheraton Surabaya Hotel & Towers Surabaya - Hotel ExteriorSheraton Surabaya Hotel & Towers Surabaya - Deluxe RoomSheraton Surabaya Hotel & Towers Surabaya - Premium RoomSheraton Surabaya Hotel & Towers Surabaya - Club RoomSheraton Surabaya Hotel & Towers Surabaya - Deluxe SuiteSheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Executive SuiteSheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Lobby AreaSheraton Surabaya Hotel & Towers Surabaya - Club LoungeSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo EntranceSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo DiningSheraton Surabaya Hotel & Towers Surabaya - BathroomSheraton Surabaya Hotel & Towers Surabaya - Swimming PoolSheraton Surabaya Hotel & Towers Surabaya - Sheraton FitnessSheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese RestaurantSheraton Surabaya Hotel & Towers Surabaya - Kawi LoungeSheraton Surabaya Hotel & Towers Surabaya - Sheraton BallroomSheraton Surabaya Hotel & Towers Surabaya - Sriwijaya BoardroomSheraton Surabaya Hotel & Towers Surabaya - Link SheratonSheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer

Customer Reviews - Sheraton Surabaya Hotel & Towers, Surabaya

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