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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Ballroom Sheraton Surabaya Hotel & Towers Surabaya - Sriwijaya Boardroom Sheraton Surabaya Hotel & Towers Surabaya - Link Sheraton Sheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer
Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
59 reviews

Value for Money
8.0
Location
9.4
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.7
Food/Dining
8.1
Families with older children (59)
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Kwee Y. Families with older children Indonesia, September 11, 2014
Strategic location at the heart of Surabaya

Location, Staff Performance, Value for money
9.3
It was pleasant as always. Nothing you can really complaining about, the staff were all friendly and helpful, food was excellent, and location is definitely unbeatable.
Lilian W. Families with older children Indonesia, August 31, 2014
Great Location but service a bit slow

Location, Afternoon Cocktail and comfortable bed
7.3
Overall, it was good to stay in there. They have to improve their service as it was a bit slow when we asked for towel.
Yunani S. Families with older children Indonesia, August 2, 2014
Nice hotel

comfort, clean, good location
8.3
nice hotel and location
Kwee Y. Families with older children Indonesia, May 29, 2014
Great!

Location, staff, and value for money.
9.3
It was excellent as usual. No other hotel beat Sheraton for location. The staff are all very friendly and attentive. The room and bathroom are clean, neat, spacious and well equipped. The bedding is very comfortable. TV has various international channels. Wi-Fi is pretty fast. The only setback is that the room we stay, the aircon doesn't seem to be working properly, the panel is hanging, and it doesn't see to get as cold as usual. But, it can be my imagination. We stayed at room number 1719.
Kwee Y. Families with older children Indonesia, March 8, 2014
Excellent

Location, staff performance, and good standard of luxury international hotel
9
It was excellent as usual. No other hotel beat Sheraton for location. The staff are all very friendly and helpful. The room and bathroom are clean, neat, spacious and well equipped. The bedding is very comfortable. TV has various international channels. Wi-Fi is pretty fast.
Chng S. Families with older children Singapore, March 4, 2014
All in One

The hotel is jsut next to a big shopping centre and it has great breakffast buffet spread.
8
Yanyo T. Families with older children Singapore, February 1, 2014
Very relaxing

Good Food, Value for money and Good Staffs--friendly n helpful n efficent
9.3
We had good rest and the environment make us very relax. We enjoyed the good food.
Winarso T. Families with older children Indonesia, December 31, 2013
Wonderful Stay in A Wonderful Hotel

Good Location, Sizeable Room, Availability of Restaurants in its Surrounding
8.7
Good stay. The hotel is quite old but the room does not look dated. It is quite sizeable. The location is central as it is attached to the Tunjungan Plaza, the number one shopping destination is Surabaya. There are lots of restaurants in the mall. Local restaurants are located near by.
Maria L. Families with older children Indonesia, December 20, 2013
Good hotel centrally located

Comfort, centrally located, clean
8
The hotel have a good standard with nice staff work there. The room was very clean, hope they can keep the good work.
Kwee Y. Families with older children Indonesia, December 14, 2013
Best hotel in Surabaya

Location, Comfort, nice friendly staff
9
It was good as usual. We have been staying in this hotel for years when we went to Surabaya. The location is superb, the staff are all very friendly and helpful. The room and bathroom are spacious and well equipped. The bed is very comfortable.

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Sheraton Surabaya Hotel & Towers Surabaya - Hotel ExteriorSheraton Surabaya Hotel & Towers Surabaya - Deluxe RoomSheraton Surabaya Hotel & Towers Surabaya - Premium RoomSheraton Surabaya Hotel & Towers Surabaya - Club RoomSheraton Surabaya Hotel & Towers Surabaya - Deluxe SuiteSheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Executive SuiteSheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Lobby AreaSheraton Surabaya Hotel & Towers Surabaya - Club LoungeSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo EntranceSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo DiningSheraton Surabaya Hotel & Towers Surabaya - BathroomSheraton Surabaya Hotel & Towers Surabaya - Swimming PoolSheraton Surabaya Hotel & Towers Surabaya - Sheraton FitnessSheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese RestaurantSheraton Surabaya Hotel & Towers Surabaya - Kawi LoungeSheraton Surabaya Hotel & Towers Surabaya - Sheraton BallroomSheraton Surabaya Hotel & Towers Surabaya - Sriwijaya BoardroomSheraton Surabaya Hotel & Towers Surabaya - Link SheratonSheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer

Customer Reviews - Sheraton Surabaya Hotel & Towers, Surabaya

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