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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Room Sheraton Surabaya Hotel & Towers Surabaya - Premium Room Sheraton Surabaya Hotel & Towers Surabaya - Club Room Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living Room Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living Room Sheraton Surabaya Hotel & Towers Surabaya - Lobby Area Sheraton Surabaya Hotel & Towers Surabaya - Club Lounge Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Entrance Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Dining Sheraton Surabaya Hotel & Towers Surabaya - Bathroom Sheraton Surabaya Hotel & Towers Surabaya - Swimming Pool Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Fitness Sheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese Restaurant Sheraton Surabaya Hotel & Towers Surabaya - Kawi Lounge
Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Ballroom Sheraton Surabaya Hotel & Towers Surabaya - Sriwijaya Boardroom Sheraton Surabaya Hotel & Towers Surabaya - Link Sheraton Sheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer
Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
697 reviews

Value for Money
8.1
Location
9.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
8.1
All reviews (697)
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Teh W. Solo travelers Malaysia, September 21, 2014
Excellent

Big room and tidy. Good location and friendly staff
10
Good to stay, the staff upgrade my room from delux to premier. Big and clean swimming pool, nice garden and good view from room. Beside is a big shopping centre, easy to find food and a lot of branded.
Lim K. Business travelers Singapore, September 15, 2014
Not so grand hotel though can still improve

Bedding, Aircon & Spacious
6.7
Tidak apa apa. I would prefer a WC Spray for the toilet bowl. The tap is difficult to use and it should change to the mixer tap especially for the bathroom. However, I must said your service staff & cleaners are good. Hope you can improve in this area so that I may come again.
Kwee Y. Families with older children Indonesia, September 11, 2014
Strategic location at the heart of Surabaya

Location, Staff Performance, Value for money
9.3
It was pleasant as always. Nothing you can really complaining about, the staff were all friendly and helpful, food was excellent, and location is definitely unbeatable.
Imral S. Business travelers Singapore, September 8, 2014
Amazing Hotel

Service, Warmth and Food
10
Simply great, the warmth of the staff is outstanding
Chariya R. Business travelers Thailand, September 6, 2014
Great location

Friendly staff , next to shopping center and nice breakfast
10
I always at Sheraton every time I come to Surabaya. It is the best hotel and located next to shopping center. The staffs were excellent and very helpful
Azmi A. Couples Brunei Darussalam, September 2, 2014
Great hotel

location, food, atmosphere
6
great stay
Azmi A. Couples Brunei Darussalam, September 1, 2014
Great location

location, restaurants, site seeing
6
lovely stay
Lilian W. Families with older children Indonesia, August 31, 2014
Great Location but service a bit slow

Location, Afternoon Cocktail and comfortable bed
7.3
Overall, it was good to stay in there. They have to improve their service as it was a bit slow when we asked for towel.
Jin H. Families with young children Malaysia, August 30, 2014
excellent place

convenience, service and price
9.7
Was an excellent hotel for the price paid. A very good location next to a shopping mall with good eateries, excellent staff performance especially those at the Club Lounge. A definite return and a must stay for family with young children.
Rianasari N. Business travelers Indonesia, August 30, 2014
big room and bed, good food, near to mall

food, room, location
8
Great

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Sheraton Surabaya Hotel & Towers Surabaya - Hotel ExteriorSheraton Surabaya Hotel & Towers Surabaya - Deluxe RoomSheraton Surabaya Hotel & Towers Surabaya - Premium RoomSheraton Surabaya Hotel & Towers Surabaya - Club RoomSheraton Surabaya Hotel & Towers Surabaya - Deluxe SuiteSheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Executive SuiteSheraton Surabaya Hotel & Towers Surabaya - Executive Suite Living RoomSheraton Surabaya Hotel & Towers Surabaya - Lobby AreaSheraton Surabaya Hotel & Towers Surabaya - Club LoungeSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo EntranceSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo DiningSheraton Surabaya Hotel & Towers Surabaya - BathroomSheraton Surabaya Hotel & Towers Surabaya - Swimming PoolSheraton Surabaya Hotel & Towers Surabaya - Sheraton FitnessSheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese RestaurantSheraton Surabaya Hotel & Towers Surabaya - Kawi LoungeSheraton Surabaya Hotel & Towers Surabaya - Sheraton BallroomSheraton Surabaya Hotel & Towers Surabaya - Sriwijaya BoardroomSheraton Surabaya Hotel & Towers Surabaya - Link SheratonSheraton Surabaya Hotel & Towers Surabaya - Grand Ballroom - Foyer

Customer Reviews - Sheraton Surabaya Hotel & Towers, Surabaya

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