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Sheraton Towers Singapore Hotel

39 Scotts Road, Orchard, Singapore 228230 (Show on map)

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Area: Orchard Number of Rooms: 420

Recent customer reviews

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Very Good

7.9

based on
135 reviews

Value for Money
7.5
Location
7.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.2
Families with young children (135)
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Revilinda T. Families with young children Philippines, January 18, 2015
Very nice hotel, staff and amenities were fantasti

Club Lounge, Hotel Location
10
We stayed at Sheraton to have a relaxing weekend celebration of my husband's birthday. The lady in the reception found out about it and asked us if we wanted to check out late the following day so we can enjoy the amenities more. The cocktails/food selection in the executive lounge were also fantastic! Filling enough that we had to give our dinner a miss as we were still full from the food provided. We booked the room that has direct access to the pool, so our stay in the hotel made us feel that we were in resort. It's a good hotel to book for those who want to have a quick break from the hustle and bustle life in the city. And yet you are still in the heart of the city!
Shahrin O. Families with young children Malaysia, December 29, 2014
Good hotel

Comfy bed, nice setting, fast service
9.7
Foong F. Families with young children Singapore, December 25, 2014
disappointing worst hotel stay. never again

massage at the retreat spa . free access steam room and sauna.
3.3
asked for nonsmoking, poolaccess room and early check in. called and confirmed no early check in. receptionist clueless to our request for nonsmoking room. told us may have delay check in as need time to clean up but told us will do quickly. told receptionist to clean thoroughly and not rush. receptionist offered other room with city-view and say its the same. told her why i bother booking for poolside access room if they offer other room types. silly right?? said will call when ready but didnt and waited til 315-330pm before we approach the receptionist and was then told room ready. luggage were not in the room and came later which again silly. bath tub was smelly and shower head connector broke but all these were small matter til i noticed only one towel and one set of toiletries. we told receptionist 2 adults and 2 children. we book the christmas buffet first then decided to book the hotel for convenience. the christmas buffet has chocolate fountain fondue as confirmed by the restaurant phone receptionist many times and imagine our surprise no chocolate fountain fondue only on that day and no reason given by the waiter nor manager. only small relieve the waiter went to prepare a small bowl of chocolate fondue with some fruits etc for the kids. but we felt cheated. one of my worst hotel stay experience.
Lau W. Families with young children Singapore, December 25, 2014
Away from Orchard Road Hotel

Big lobby, room size OK, view OK.
7.3
We booked 2 rooms in Sheraton for christmas eve, got connected rooms but room size seems a little small. Bathroom looks ok. Got rooms on the 14th floor, view from window looks fine too. It was at the other end of Scotts Road and was a distance away from Orchard Road. Their Christmas decorations in the hotel lobby seems fine. Had buffet lunch in the coffee house the next day and the food was at a 'alright' standard. Overall the whole stay just OK.
Yoce Y. Families with young children Indonesia, December 14, 2014
Clean n comfort hotel..

Location near MRT, lobby was nice n Room is big
7.7
The Good hotel n location near MRT station. Room is Clean and staf hotel so helpful.
Pramudia A. Families with young children Indonesia, November 4, 2014
Nice, clean and quite hotel

The room was overall clean, big enough for a family with 2 children. The room is quite though it is aside of busy road. Best thing is it's close to MRT station (Newton)
9
Overall is good, but I didn't get free internet in the room (have to pay S$23/day) to get the service. Internet should be free like any major famous Hotels.
Mirna K. Families with young children Indonesia, October 26, 2014
Comfortable hotel

Clean, helpful staff hotel and good location
9
very clean, comfortable room. Location close to mrt station. Breakfast food can be improved. Overall it was a good stay and i would recommend to others..
Say W. Families with young children Singapore, October 6, 2014
Good value

convenient location
9
Say W. Families with young children Singapore, October 5, 2014
Good for weddings

great wedding banquet staff
9.3
Say W. Families with young children Singapore, October 5, 2014
Nice hotel

the choc praline cake is awesome!
9.3

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Customer Reviews - Sheraton Towers Singapore Hotel, Singapore

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