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Sheraton Towers Singapore Hotel

39 Scotts Road, Orchard, Singapore 228230 (Show on map)

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Area: Orchard Number of Rooms: 420

Recent customer reviews

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Very Good

7.9

based on
115 reviews

Value for Money
7.6
Location
7.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
7.2
Families with young children (115)
Sort by:
Kit Y. Families with young children Hong Kong, August 17, 2014
Location is not friendly. Hotel itself is nice.

Clean rooms, friendly staffs at lobby, comfy environment
7.7
Nothing to eat near the hotel but only Newton Circus. Going to orchid by MRT cost s$1.3 per head its not reasonable. Housekeeping aunties are rude but helpful. Can be improved.
Luan S. Families with young children Malaysia, July 28, 2014
good staff

good services and clean room
7
Andini J. Families with young children Indonesia, June 9, 2014
Sheraton Towers Singapore Hotel

Ok clean near
5.3
Wendy E. Families with young children Indonesia, May 26, 2014
The room is comfortable, staff were so helpful

Helpful staff Near to train station Nice swimming pool
7.3
Very good, although the deposit required, can only be refunded after few weeks.
Zainul A. Families with young children Sri Lanka, May 19, 2014
Truly luxury

friendly staff, luxury and good location
9.3
It was a wonderful time we had in their luxury room and its quiet big room where children up to 13 years can stay free without extra beds , where in much Singapore hotels doesn't accommodate children without an extra bed and their staffs are very friendly no fuss on late check out
Sunmyung H. Families with young children South Korea, April 14, 2014
Good and comfortable stay

Food, Facility
9.7
Bit away from the main place, it was quite and good stay with high level facilities. Food was delicious and servicies were very much satisfactory.
Yong D. Families with young children Singapore, March 21, 2014
Staycation

None
4.7
I have stay in numerous hotel in Singapore price ranging from low to high , this room I have booked for my guest is relatively expensive Inclusive of breakfast , downside is no free wifi and request of early check in and late check out is not being addressed probably , yes most hotel will be telling you is subjected to availability but not chargeable , but Sheraton's customer service handling incoming call might not be having adequate/right handling skills, or because the tone of her ... Making us to believe request put up is almost impossible and is chargeable... I am not the one staying but was requesting on behalf of my guest and wasn't very happy about it. Oh yes that was before staying and on the day of check in despite there are few people at the counter , we were made to wait about 20 min to check in ...but the check out process is fast about 5 min ...
Lim C. Families with young children Brunei Darussalam, March 16, 2014
Value of Money

1) Price, 2) Location and 3) Comfort
9.3
We checked in a group and the staff was trying her best to speed up check-in. Unfortunately some rooms were still not available even though the standard check-in time is 2pm. Anyway, overall the hotel is good and worth the money.
Dwi C. Families with young children Indonesia, March 1, 2014
helpful staff

clean room, helpful staff, great location
7.3
We request connecting room for our daughter one week in advance, the staff help to arrange that, makes our trip easier... Great location, close to orchard road
Robin K. Families with young children United Kingdom, February 5, 2014
Efficient, friendly staff and convenient

Cleanliness, comfortable bed and pillows, location close to orchard roan.
5.7

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Customer Reviews - Sheraton Towers Singapore Hotel, Singapore

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