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Excellent 8.3
Based on 951 reviews

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About Shibuya Excel Hotel Tokyu


Known for its vibrant and energetic location, the 4-star Shibuya Excel Hotel Tokyu is above the fashionable Mark City shopping mall and surrounded by other countless malls, restaurants, and bars. This 408-room hotel likes to focus on the individual needs of the guests. The property has two floors reserved specifically for women with face cream, jewelry boxes, and plants in each room. There are also rooms for non-smokers and guests with disabilities. Other features include two restaurants, airport pick-up and drop-off, and an ice machine and drinks on every floor. To reserve your stay, just use our secure online booking form.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • massage

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • vending machine

Cleaning services

  • laundry service

Guest services

  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • currency exchange

Languages Spoken

  • English
  • Japanese
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This is a strictly non-smoking property.

Child and extra bed policy
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 2571 JPY
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.0 Km
Distance to Airport: 12 Km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 0
Number of Floors: 24
Number of Restaurants: 2
Number of Rooms : 408
Parking Fee (per day): 2100 JPY
Reception Open Until: 12:00 PM
Room Voltage: 100
Time to Airport (Minutes): 60
Year Hotel Built: 2000
Year Hotel Last Renovated: 2007
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Agoda Verified Reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.4

Annie G.
United States
June 30, 2016
Over all we enjoyed our stay. It's very close to everything

Pei L.
June 28, 2016
Wonderful place
Willing to accommodate adding an extra bed for our friend at the last minute and extended an extra night for us by request too. Very good service and clean.

Thanathon K.
June 28, 2016
Good location
close to the metro and shopping areas of shibuya

Sireeras T.
June 26, 2016
Very good location
Wifi very poor.please improve.

Helen B.
June 23, 2016
Over night stay
Great place to stay close to everything great facilities great staff

Kane C.
June 22, 2016
Awesome hotel
Fantastic location, very near many shopping and dining areas as well as train lines & transfers. Good view from room, the breakfast area on 25th floor has excellent skyline view on both sides. Front desk service was fast and excellent with good understanding of english, overall I highly recommended this hotel. BTW: Room has no included bottled water but there is a vending machine on each floor.

ivana K.
June 19, 2016
Nice location hotel
Should make a sign on train station. It will make first came traveller more easuer to find. Near tokyu,109,seibu department store, etc. No other faculty beside limousine bus. I have a pleasent stay after all.

Yeo H.
June 17, 2016
Wonderful trip room!! Location!!
We like to thanks those staffs at counter who provide us upgrade great room to stay during our days there. Excellent location but room rate too steep!

ka H.
Hong Kong
June 13, 2016

Van T.
June 11, 2016
Super location, friendly staff. Small room but amazing view