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Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka shibuya-ku, Shibuya, Tokyo, Japan 150-0043

Recent customer reviews

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Excellent

8.3

based on
861 reviews

623 reviews in English

Value for Money
7.8
Location
9.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (861)
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Chayut T. Couples Thailand, June 9, 2015
perfect hotel

location shopping transport
10
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John T. Families with young children Philippines, June 6, 2015
Nice

Convenient nice and good staff
7.7
Good
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Ricardo S. Families with young children Philippines, June 6, 2015
Hotel to look forward to

Cleaniless and the staff are very accomodating
9.3
Great... The Best
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Pai-Chun T. Families with young children Taiwan, June 2, 2015
Shower had bad smell

Close to Hachiko exit of Shibuya station, five minutes by foot, andWifi connection was very stable.
5.3
The shower room had bad smell which was the worst thing I have to complain. The Excel hotel cannot provide the infant bed for our nine-month old boy, although the room is large enough.
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Woongcheol K. Families with young children South Korea, June 2, 2015
Best location, spacious room

Location, spacious room, and comfortable bed
6.3
Best location for anybody who wans to explore Shibuya area. Just in front of famous crossing road. Stayed in the triple room, quite spacious. Bed was best. Very comfortable, so I could sleep very well. When I entered the room found some debris of food(sea weed), but overally clean. Front desk area is small, so always crowded. I may stay again, because of location, but feel overpriced if considering the others.
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So H. Solo travelers Hong Kong, May 29, 2015
OK Hotel

Convenient and good shopping
7.7
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Da J. Solo travelers South Korea, May 24, 2015
Comport staying for solo traveler

accessibility, room size and view
9.3
Able to enjoy the view of Shibuya and further. Compare with other hotels in Tokyo, it's much bigger. (not stuffy) Close to Shibuya st.
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Khian B. Families with young children Singapore, May 21, 2015
great location

the location was great. we paid extra for a triple room and the room was pretty big given it's tokyo
8
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Andrea L. Business travelers United States of America, May 20, 2015
Superb hotel/great views in the heart of Tokyo.

Location, Amenities, view
10
Fantastic location, service, all amenities!!!
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Somchai T. Couples Thailand, May 16, 2015
Just walk 2 min from Shibuya station to hotel

Good location, nice view & near MRT
8.7
- There is shopping mall, restaurant and tourist point round the area. - Just walk 2 min from train station - Airport express bus stop at the hotel - All staff are very polite and service mind - Room is quite small but it is simple for Japan
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