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Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka shibuya-ku, Shibuya, Tokyo, Japan 150-0043

Recent customer reviews

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Excellent

8.3

based on 928 reviews

666 reviews in English

Value for Money
7.8
Location
9.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (928)
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Susan W. Solo travelers United States of America, September 5, 2015
Best location

Location, convenience, service
7.7
Two nights in Shibuya and this spot was prime. Airport shuttle stop right outside of hotel. Convenience to shopping and train stops. Plenty of food options.
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Jessica T. Solo travelers Australia, August 29, 2015
Great location- friendly staff

Location, staff, clean
10
Great hotel- perfect location and friendly staff
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Lau W. Families with young children Macau, August 29, 2015
Good hotel

Close to shopping center
6.3
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Wendy Y. Families with young children Philippines, August 29, 2015
Great location!

Great location, room size ok, 4 star
8.3
Great
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Windu B. Families with young children Indonesia, August 29, 2015
best price out of best location gives best deal

price, location, condition
10
I am very pleased with the shuttle, the room's condition, and location!
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Yat C. Families with older children China, August 19, 2015
Good

Location
10
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Dean L. Couples Australia, August 18, 2015
Highly recommended!

The staff, View and location
9.7
On arrival the staff recommended a bigger bed for a slight increase in price, I turned it down however sensing our weariness (we arrived soaking from a big downpour) the upgraded us for free and also gave us a room overlooking Shibuya crossing, which was extremely generous of them. The room itself was perfect, comfy bed, very big for Japanese standards, great bathroom, fast wifi, ect ect. I couldn't fault it. Stand out of the hotel was it's staff, they were very friendly and extremely helpful. I will definitely stay here again next time I am in Tokyo.
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Tina P. Couples Australia, August 17, 2015
Nice place

Location, View and staff is very helpful
9.3
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Mallika S. Solo travelers Thailand, August 15, 2015
Good location

Location
8.7
Great
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Pharsit C. Families with older children Thailand, August 14, 2015
Good location a part of Shibuya station

Location dinning shopping
8
Good
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