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Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka shibuya-ku, Shibuya, Tokyo, Japan 150-0043 (Show on map)

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Shibuya Excel Hotel Tokyu Tokyo - Food - A Bientot Restaurant Shibuya Excel Hotel Tokyu Tokyo - Lounge Estacion Cafe Shibuya Excel Hotel Tokyu Tokyo - Lounge Estacion Cafe Shibuya Excel Hotel Tokyu Tokyo - Lounge Estacion Cafe Shibuya Excel Hotel Tokyu Tokyo - Shun-Sai (Japanese restaurant ) Shibuya Excel Hotel Tokyu Tokyo - Restaurant Shibuya Excel Hotel Tokyu Tokyo - Shun-Sai (Japanese restaurant ) Shibuya Excel Hotel Tokyu Tokyo - Breakfast of Shun-Sai (Japanese restaurant ) Shibuya Excel Hotel Tokyu Tokyo - Food and Beverages Shibuya Excel Hotel Tokyu Tokyo - Food and Beverages Shibuya Excel Hotel Tokyu Tokyo - Beaf Stake
Area: Shibuya Number of Rooms: 408
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
725 reviews

Value for Money
7.8
Location
9.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (725)
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June L. Families with young children Singapore, December 23, 2014
One night stay

The 3 best things are location, location and location
9
Karen L. Couples Hong Kong, December 23, 2014
Shopping vacation

Location location location
6.3
At the start, it wasn't too pleasant due to the very limited number of tea bags (only 2) and sugar (only two) and no milk when we checked in, assuming only 1 per person is allowed. Worse was that when we requested for more milk, will specifically ask if 1 is ok...plus required to wait for 15 min..plus when the milk arrived, they're solid form meaning they were expired and gone bad! Attempting the 2nd time calling the concierge, waited for another 15 mins and nothing happened....I went down to the front desk requesting to meet the on-duty manager. Luckily, the recovery was done well. We were provided proper cream plus offered apology. Thanks to the management who took the right move!
Charospan K. Couples Thailand, December 20, 2014
Good location

Good location, very helpful receptionist, nice and tidy room
8.7
Melody L. Business travelers Taiwan, December 19, 2014
Excellent location for shopping/transportation

Location, view, service
9.3
I would definitely stay here again. The convenient location is good for business traveller who is in town for few days only. Many shopping spots nearby. The hotel is right above metro so I saved money by taking metro, than taxi.
James O. Families with young children United States of America, December 19, 2014
Great location, average hotel

Location, room views, train station
7.3
Great location next to Shibuya station and shopping and dining. Room was clean and relatively roomy for a family with two small children, but we had to upsize for an additional $40.00 a night upon check-in to get the the bigger room. Service pretty flat by Japanese standards. Still, worth it for the convenience and location.
Laurent F. Business travelers France, December 13, 2014
Excellent hotel for business traveller

well located, clean and spacious room
7.7
Not easy to find a spacious room in the Tokyo hotels with this price range, the location is my deciding factor for this hotel. It connects to the station for Narita Express and there are many lines of subway and metro around the hotel. There are endless choices for shopping and restaurants, many great Sushi bars are around the corners within walking distance. This is my second time staying here, will come back here again if I meet the same clients.
Chris L. Business travelers United Kingdom, December 13, 2014
lacking in some basic facilities

location. location. location.
6
Compared to other hotels in the area, the only real plus of this hotel is the location. It is lacking in some basic facilities... room service is only available during certain periods, there is no mini bar, there is no gym. A very high price tag for a sub standard offering.
Chui P. Couples Hong Kong, December 12, 2014
excellent location

good location
8
Yeong M. Couples Malaysia, December 10, 2014
Great location

Great location , lots of good food and shopping around
8
Is good Shopping , sightseeing, subway , airport train is all food step only . The view from the hotel are great. Room is a bit small . Staff service is good and able to speak English .
Chanintorn S. Couples Thailand, December 9, 2014
Good location

Location, clean, convenience
8
Good. Very convenient, having shopping mall near by. East access to train station.

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Customer Reviews - Shibuya Excel Hotel Tokyu, Tokyo

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